(phone rings) "'lo, B&N, this is B&NG, how can i help you?"
"yeah, i got a call from someone there that said my book was in."
(silence for a few beats) "ooookay, did you have a question...?"
"so, is my book in?"
"yeah, i got a call from someone there that said my book was in."
(silence for a few beats) "ooookay, did you have a question...?"
"so, is my book in?"

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