A Groundbreaking Moment in Stupid

[Kara]

I have stories from before I went on leave. I have a few from yesterday. I've been here half an hour today. And I just got off a call so monumentally..... special, that it just can't wait.

ME: How can I help you today?
SW: Yes, they were supposed to send me instructions on how to unlock my phone so I can use it internationally.
ME: Okay.
SW: So I got an email today but something is wrong. I didn't get any instructions.
ME: What did you receive in the email?
SW: Just a bunch of numbers and letters. I didn't get any pictures or anything.
ME: ...............
SW: Hello?
ME: Yes?
SW: Are you still there.
ME: Yes. Let me..... see what I can find out about this for you.
*Hold*
ME: I give up!
SUP: Already?
ME: *tells story*
SUP:

I should point out that I see the exact same email that was sent to her by our unlock team. And she was absolutely right, it was technically a bunch of numbers and letters. What is this mysterious code? It's called English, which this woman seemed to speak quite well. The precious instructions she had been waiting for with bated breath. Right there in plain numbers and letters. It seems she has spent so much time watching Jerry Springer and eating pork rinds in the last 4 days since she requested to get the instructions that she forgot how to put those numbers and letters together to form words and sentences. Fortunately, she either jump started her brain somehow (likely by licking a nearby electrical outlet), or she went into complete brain failure and died on the spot, but she dropped from my line before I went back to tell her that she is an idiot.

How do these people always find me? What makes me so irresistable to the scum of society? Maybe I should try a disguise of some sort. There is no Kara, only Zuul.

Only 10 hours to go......

[crazylegs]

Why don't you send the e-mail to NSA/GCHQ, it'd save them a fortune on ciphers, seeing as all the words are hiding in plain sight!

[Parrothead]

Wow... just wow.

I do agree, though. That was very special.

[Ljt09863]

wait, you mean you actually have to read??? well....whodda thunk it?

[BookstoreEscapee]

SW: Just a bunch of numbers and letters.

When I read this line I had a bad feeling that this was going exactly where it went. I was fervently hoping that the numbers and letters were some kind of unlock code that maybe wasn't explained, and not actual words of explanation. I was really really hoping. I had my fingers crossed and everything. And now I must go cry in a corner somewhere. Excuse me.

[iradney]

Would you like a hug? And a choccie?

Coz I do after reading that!!!

[JessEm]

Oh my God... I don't know whether to laugh or officially despair of the future of humanity. I think we've found another part of the gene pool that needs chlorinating.

[Brighid45]

Huh? If this genius can't decode the mysteries of reading plain English, how in hell can she use a cell phone? Last time I looked, the keypad consisted of numbers and letters.

The thought of her trying to make international calls . . . ouch.

[MrSunshineState]

wow.

The only thing I can think of that wouldn't make that customer stupid is if your emails are sent out in an HTML format and her email didn't convert it properly. Then it will look like a lot of random letters and numbers because that's the HTML code. But I know better than to give customers the benefit of the doubt.

You should mail her instructions written in crayon