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Old People: Worse customer or the worst customers ever...Part II

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  • Old People: Worse customer or the worst customers ever...Part II

    Hooray Thanksgiving. Is it just my store or does everyone moods seem to sour when the holiday season gets here? Screw this 'Joy to the world' 'peace on earth' attitude...I want my christmas and I want it MY WAY!

    Its funnier that the older you are...the more child-like you act when something doesn't go your way...oh no wait, that's giving too little credit to children. Lets say I can see an old woman go from being 75 to a little 16 year old who got a silver Mercedes when she clearly wanted Champange...on an episode of 'My Super Sweet 16.'

    On the front page of our ad it has our store brand turkey for .39/lb. And the butterball turkey is listed right below it .89/lb. Right next to that it says 'Limit 1 with a $25 purchase'. It couldn't make anymore sense then that...but then again I'm not over the age of 65 and have a personal vendetta against everyone at the store.

    Now as you might have guessed we have old people up here every 30 minutes through out the day...with butterball turkeys...and of course our signs are wrong, the ad is wrong...everything else is wrong, but them not reading ANYTHING correctly.

    We even had one woman accuse us of 'ruining her thanksgiving'...wow.

    Thanks to working in retail I have officially gone from LOVING christmas...to becoming the Grinch, and hating the holiday. Thanks to cranky old people and the crappy music they play over the sound system.
    --AmericanZero8503--
    Telling Stories from the Front Line a.k.a Customer Service at a Grocery Store

  • #2
    Quoth AmericanZero8503 View Post
    Thanks to cranky old people and the crappy music they play over the sound system.
    It's difficult to describe how much I hate the Cool Whip jingles.

    Comment


    • #3
      You have store brand turkeys for 39¢ a pound?

      In PA, the best I could find was 79¢ a pound for the store brand, but the Butterballs were the same as you.
      This isn't an office. It's Hell with fluorescent lighting.

      Comment


      • #4
        Like the guy i had to deal with When he insisted that the BIG banner I put up ( well no i didnt BUT i guess to him i did) said So much for the cigs!!!
        he shows me BY taking the SIGN down!!! HELLo????????????

        OMG i said sir it says "Newport" not YOUR brand!!!
        Last edited by Zoe1975; 11-16-2007, 05:36 PM.

        Comment


        • #5
          When I still worked at the grocery store during the holidays, I found that the "lets play christmas music for two months straight, every day, the same music" did anything BUT relax me. And good gods did I hate bagging turkeys. Heavier than anything. I'd rather lift bags of dog/cat food/litter than turkeys. Especially when people got it into their mind to buy more than one. *cringe*

          People are also either a: very grumpy and hysterical about everything, or b: so insanely cheerful and insistently wondering WHYYYY you aren't?! It's the holidays! Smile! How about nnnooo..

          Another thing that got me pretty twitchy was the company stance on saying "merry christmas". I agree that not everyone celebrates that holiday. I don't celebrate it as a rule, at the most a few decorations and some nice food and a couple presents. I don't hold against people celebrating other things or not celebrating at all. I even understand, to a certain small degree, not wanting to upset anyone. But making a rule that prevents an employee to say "merry christmas", even if just replying to someone else's statement of the same, IF said employee happens to be in a cheerful mood still at that point, is a bit overboard. People are too uptight about being offended and not offending people. If it's not said to offend, don't be offended. Hmm. *gets off soapbox*
          Last edited by ShadedWings; 11-18-2007, 08:02 AM.
          Confirmed altoholic.

          Comment


          • #6
            Don't you know? Sucky customers read a sign & decide for themselves what it means to THEM.

            Comment


            • #7
              Quoth AmericanZero8503 View Post

              Its funnier that the older you are...the more child-like you act when something doesn't go your way...oh no wait, that's giving too little credit to children.
              Oh, how right you are. If you even greet some of the elderly incorrectly, you have a temper tantrum thrown your way. Ugh. How I feel your pain.

              Quoth AmericanZero8503 View Post
              Right next to that it says 'Limit 1 with a $25 purchase'. It couldn't make anymore sense then that...but then again I'm not over the age of 65 and have a personal vendetta against everyone at the store.

              Now as you might have guessed we have old people up here every 30 minutes through out the day...with butterball turkeys...and of course our signs are wrong, the ad is wrong...everything else is wrong, but them not reading ANYTHING correctly.
              This is a classic case of coupon capers. They want it to be one way, when reality says otherwise. Again, I am so sorry. I know what you're going through. The worst part is when they pull the bait and switch line on you. Maybe everytime they decide to contridict you, you could pull out a highlighter and highlight the fine print?

              Or you could always do what I do when one of those crabby old people attack me about a coupon and I'm sick of hearing it: make a sign and stick it to the front of the counter/till. That states the obvious. I'm not sure if that would stop them, but maybe the backflow of idiots would be less substatntial.

              Aww, good luck getting through this season unscathed.
              check out my new blog!!!!

              http://pitofdespairblog.blogspot.com/

              feel free to comment/send me the links to your blog!

              Comment


              • #8
                I feel your pain, I had to work through a Thanksgiving/Christmas period at a Grocery store one year... Not only was I stuck on carts on a day when it was freezing rain, I was never supposed to be on carts and didn't have clubs, thus making my hands suffer for the next six weeks, but I had to deal with everyone and their mother trying to get a rise out of me at the register.

                Though, there was a day, two days before Thanksgiving, when this little old lady comes through, I'm bagging her stuff, and she has like 5 big turkeys (beats me how she got them in the cart in the first place... I helped her put them on the belt). She asks if I can help her bring it to her car, and being that it wasn't that busy, I obliged.

                She gave me a ten dollar tip, which I split with the cashier, because she was helping me bag as well and was exceedingly patient when the OL had to find her store card, checkbook, a pen that worked, and her keys in a purse that was probably TARDIS technology...

                It's the little things man. Just look for the bright spots, they're there.
                Ma'am, I could care less about the time your precious Fifi found a baby squirrel and raised it as her own, I just want to know if you've ever been told you had diabeetus.

                Comment


                • #9
                  Quoth Zoe1975 View Post
                  Like the guy i had to deal with When he insisted that the BIG banner I put up ( well no i didnt BUT i guess to him i did) said So much for the cigs!!!
                  he shows me BY taking the SIGN down!!! HELLo????????????

                  OMG i said sir it says "Newport" not YOUR brand!!!
                  I'm sorry to say it, and not meaning to be rude, but I find it very hard
                  to comprehend your writing style. And spelling. And interpunction.
                  Music: Last.fm
                  Pwetty pictuwes: DeviantArt | Flickr

                  Comment


                  • #10
                    Quoth bigjimaz View Post
                    You have store brand turkeys for 39¢ a pound?

                    In PA, the best I could find was 79¢ a pound for the store brand, but the Butterballs were the same as you.
                    Over here they're all just a straight price. If you spend $35, you get a Norbest turkey (10-20 lbs.) for $3.99 and a Butterball (same weight) for $7.99. If you want to just buy the turkey without spending the $35, it's $5.99 for Norbest and $9.99 for Butterball.

                    The one thing I love about the holiday season is that the library gets really quiet, since everyone's at the mall spending all their money on gifts. I put in my time working retail during the holidays: toy store (OMG, never again!), book store, and music store. You all have my sincerest sympathy and support for having to annually deal with it all.
                    Last edited by Ill_Used_Heroine; 11-18-2007, 06:46 PM.
                    I love mankind ... it's people I can't stand. -- Linus Van Pelt

                    Comment


                    • #11
                      And they always, always, ALWAYS, AT ALL COSTS, absolutely MUST insist on reminding us young whippersnappers EVERY TIME they go into one of their tirades about how us young'uns have it soooooooooooooooooooooooooooooooooo fucking easy these days compared to when they grew up and how absolutely horrible human beings our generation has become.

                      God forbid they EVER forget to fit that little dig into their little tirades.
                      Think. It's not illegal yet.

                      Comment


                      • #12
                        Quoth Zoe1975 View Post
                        Like the guy i had to deal with When he insisted that the BIG banner I put up ( well no i didnt BUT i guess to him i did) said So much for the cigs!!!
                        he shows me BY taking the SIGN down!!! HELLo????????????

                        OMG i said sir it says "Newport" not YOUR brand!!!
                        zoe my love i think im the few who can understand you,
                        your so cute!

                        Comment


                        • #13
                          Quoth Shengirl View Post
                          It's difficult to describe how much I hate the Cool Whip jingles.
                          Do the Cool Whip! Taste earworm death!

                          I'm evil
                          Knowledge is power. Power corrupts. Study hard. Be evil.

                          "I never said I wasn't a horrible person."--Me, almost daily

                          Comment


                          • #14
                            Quoth Irving Patrick Freleigh View Post
                            Do the Cool Whip! Taste earworm death!

                            I'm evil
                            ::eyetwitch:: ::spasms::

                            Comment


                            • #15
                              Quoth Irving Patrick Freleigh View Post
                              Do the Cool Whip! Taste earworm death!

                              I'm evil
                              Excuse me while I go curl up in a fetal position and listen to speed-metal at high volume until that leaves my head or my ears rupture and I pass out... whichever comes first.

                              ...WHY DO YOU TEMPT WHAT LITTLE FAITH IN HUMANITY I HAVE!?! -- Kalga
                              And I want a pony for Christmas but neither of us is getting what we want OK! What you are asking is impossible. -- Wicked Lexi

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