It all started during one of the busiest parts of the after noon at The Convenience Store, wherein I'm trying to deal with a literal horde of people by myself. Even when busy, I don't slack on my ID checking in the least, which is what I think these two were hoping would happen. By "These two" I mean a likely under-age girl and her 20-year-old accomplice. Please note the use of us, we, and our, despite her original insistence that they're not for her.
Me: The Dude Abides.
TB: The Buyer <Male>
US: Underage Scammer <Female>
*They approach the counter with snacks, etc*
Me: *Start scanning* Anything else for ya?
TB: Two packs of Pall Malls.
Me: No problem. You two have your IDs?
TB: *produces his silently*
US: *Just stands there*
Me: I'm going to need to see yours as well, Ma'am.
US: No, you don't! I'm not the one that's going to be smoking them!
Me: Sorry, but state law says if I card one person I have to card everyone. *White lie, but it gets most people to cough up*
US: Since when?
Me: As long as I can remember paying attention to carding laws. *IE, never. I just do what the boss says, which is card everyone who looks under 30 that's in the group.*
US: That's bullshit! I used to work at a gas station, and the law says NOTHING like that!
Me: That's as may be, but I still asked for your ID and neither of you are getting smokes until you show it to me.
US: You can't do that!
TB: *throws money on counter* Come on, we'll just buy somewhere else. We're not coming back here!
Me: *makes change while thinking Promise?* Here's your change. I'd say "See ya around", but since you're not coming back...
US: No, we're not leaving! You're going to sell us our cigarettes, right now! You can't not sell to us, we're customers!
*At this point, I go into my "don't fuck with me" attitude and voice*
Me: I said NO, and that's final. I can refuse service for any reason that's not discrimination, and not wanting to show ID isn't a protected status.
US: YOU WILL SELL ME-
Me: *Cutting her off with parade-ground level projection, without screaming* No. I WILL tell you to leave my store. I WILL call the cops if you're not off the property in two minutes. I WON'T change my mind just because you'd rather throw a hissy-fit than cough up your ID, assuming you even have a valid ID. Now get the hell out!
*TB and US then left in a sulk and a huff, respectively, and I spend the next few minutes apologizing to the rest of the line as they get to the front and being reassured by regulars that I did the right thing.*
Either she was a complete and total liar, or she was a convenience store worker and apparently didn't take anything away from it in the way of consideration for those that have to check IDs 100+ times a day. What do you guys think, liar or traitor to the cause?
Me: The Dude Abides.
TB: The Buyer <Male>
US: Underage Scammer <Female>
*They approach the counter with snacks, etc*
Me: *Start scanning* Anything else for ya?
TB: Two packs of Pall Malls.
Me: No problem. You two have your IDs?
TB: *produces his silently*
US: *Just stands there*
Me: I'm going to need to see yours as well, Ma'am.
US: No, you don't! I'm not the one that's going to be smoking them!
Me: Sorry, but state law says if I card one person I have to card everyone. *White lie, but it gets most people to cough up*
US: Since when?
Me: As long as I can remember paying attention to carding laws. *IE, never. I just do what the boss says, which is card everyone who looks under 30 that's in the group.*
US: That's bullshit! I used to work at a gas station, and the law says NOTHING like that!
Me: That's as may be, but I still asked for your ID and neither of you are getting smokes until you show it to me.
US: You can't do that!
TB: *throws money on counter* Come on, we'll just buy somewhere else. We're not coming back here!
Me: *makes change while thinking Promise?* Here's your change. I'd say "See ya around", but since you're not coming back...
US: No, we're not leaving! You're going to sell us our cigarettes, right now! You can't not sell to us, we're customers!
*At this point, I go into my "don't fuck with me" attitude and voice*
Me: I said NO, and that's final. I can refuse service for any reason that's not discrimination, and not wanting to show ID isn't a protected status.
US: YOU WILL SELL ME-
Me: *Cutting her off with parade-ground level projection, without screaming* No. I WILL tell you to leave my store. I WILL call the cops if you're not off the property in two minutes. I WON'T change my mind just because you'd rather throw a hissy-fit than cough up your ID, assuming you even have a valid ID. Now get the hell out!
*TB and US then left in a sulk and a huff, respectively, and I spend the next few minutes apologizing to the rest of the line as they get to the front and being reassured by regulars that I did the right thing.*
Either she was a complete and total liar, or she was a convenience store worker and apparently didn't take anything away from it in the way of consideration for those that have to check IDs 100+ times a day. What do you guys think, liar or traitor to the cause?
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