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#1
Here is one from yesterday. The only thing I can think of is that some people are just naturally pissy.
The assistant manager and I are working second shift at the store. By this point in time, the 5 p.m., rush has calmed to a lull. One of our regulars had come in, and was loafing at the end of the counter. She and the AM were chatting. I was cleaning and stocking the coffee bar area, so my attention was divided between their conversation and the task at hand. I chimed in a little here and there when I was paying enough attention.
A customer approaches the counter, and the AM goes to wait on him at her register since I was busy with making fresh coffee and such. She waits on him, then comes back to the coffee bar end of the counter after a couple of minutes.
Then, I notice the guy glaring down our way. I give the AM a funny look, "I don't think he was done with you yet... I'll go see what he wants."
Like I said, I was cleaning and restocking the coffee bar, so I hadn't been paying much attention. I do sometimes get caught up in doing chores between customers, so I've been known not to notice customers waiting at the register until I happen to spot them or they speak up to get my attention. Luckily, most customers understand that I have other duties, so it's usually not an issue. Plus, the regulars who know me know that I try to stay busy so time goes by faster.
I ask him if I can help.
He gives me a snide expression, "Nope, I'm done, but way to be on the ball."
It just hit me the wrong way since I had been busy with another task rather than just loafing and chatting, "Well, good for you. Feel free to take your attitude when you leave, too." I walked back to the coffee bar without giving him a chance to say anything else. (Yes, I do have a bad habit of smarting off to customers when they cop an attitude with me.)
The AM and regular had heard it. The AM didn't say anything about it. She just had a funny look on her face. The regular had a puzzled look on her face, "He was glaring down here like he wanted something...."
I just shrugged, "I don't know, and don't care. I only see jerks like that a couple minutes out of my day. They're not worth the worry to me." I went back to restocking the coffee bar.
#2
Later on in the evening, I took advantage of a lull between customers to go to the restroom. When I get back, the AM has a line of customers. So, I open my register. Half the line migrates to my register. The first customer is one of the regulars, so we chat as I ring up his purchase.
The third customer in my line is a semi-regular, one I never particularly liked. She's a bit of a stuck up bitch, in my opinion. The first customer's transaction takes no more than a minute or two, but the third customer is making a minor display of her indignance at having to wait the whole time. I pretend not to pay attention as she stamps her feet and flings her hair around in true drama queen fashion. The second customer is also done in a minute or two. So, princess bitch steps up to the counter, throws her money, and rattles off something about gas. I didn't catch all of it, so I just set it aside because she's already running out the door.
I proceed to ring up the next customer. At the same time, I'm scanning the pumps to see which pump the princess bitch is using. I see her flailing her arms like she's trying to summon a rescue plane. So, I manage to set her gas pump between customers, put the money in the drawer, and go on with the next customer.
She comes storming in after a minute or two, and goes to the AM's line. "I gave him money to pay for my gas, but he's not turned the pump on!"
The AM looks down at her register. "I show that your pump is set. Go try it again."
The AM looks over at me, "Do you know what her problem is?"
"Besides being stuck up....... no."
The AM just grins and goes back to her register.
(Gee Princess Bitch, don't let my restroom break stand in the way of your convenience! On a side note, her boyfriend/husband/whatever she considers him is a royal jerk, too. I'm sure that all her problem was was that she had to wait because only one cashier was available in all of the minute or two it took for me to go to the restroom.)
Here is one from yesterday. The only thing I can think of is that some people are just naturally pissy.
The assistant manager and I are working second shift at the store. By this point in time, the 5 p.m., rush has calmed to a lull. One of our regulars had come in, and was loafing at the end of the counter. She and the AM were chatting. I was cleaning and stocking the coffee bar area, so my attention was divided between their conversation and the task at hand. I chimed in a little here and there when I was paying enough attention.
A customer approaches the counter, and the AM goes to wait on him at her register since I was busy with making fresh coffee and such. She waits on him, then comes back to the coffee bar end of the counter after a couple of minutes.
Then, I notice the guy glaring down our way. I give the AM a funny look, "I don't think he was done with you yet... I'll go see what he wants."
Like I said, I was cleaning and restocking the coffee bar, so I hadn't been paying much attention. I do sometimes get caught up in doing chores between customers, so I've been known not to notice customers waiting at the register until I happen to spot them or they speak up to get my attention. Luckily, most customers understand that I have other duties, so it's usually not an issue. Plus, the regulars who know me know that I try to stay busy so time goes by faster.
I ask him if I can help.
He gives me a snide expression, "Nope, I'm done, but way to be on the ball."
It just hit me the wrong way since I had been busy with another task rather than just loafing and chatting, "Well, good for you. Feel free to take your attitude when you leave, too." I walked back to the coffee bar without giving him a chance to say anything else. (Yes, I do have a bad habit of smarting off to customers when they cop an attitude with me.)
The AM and regular had heard it. The AM didn't say anything about it. She just had a funny look on her face. The regular had a puzzled look on her face, "He was glaring down here like he wanted something...."
I just shrugged, "I don't know, and don't care. I only see jerks like that a couple minutes out of my day. They're not worth the worry to me." I went back to restocking the coffee bar.
#2
Later on in the evening, I took advantage of a lull between customers to go to the restroom. When I get back, the AM has a line of customers. So, I open my register. Half the line migrates to my register. The first customer is one of the regulars, so we chat as I ring up his purchase.
The third customer in my line is a semi-regular, one I never particularly liked. She's a bit of a stuck up bitch, in my opinion. The first customer's transaction takes no more than a minute or two, but the third customer is making a minor display of her indignance at having to wait the whole time. I pretend not to pay attention as she stamps her feet and flings her hair around in true drama queen fashion. The second customer is also done in a minute or two. So, princess bitch steps up to the counter, throws her money, and rattles off something about gas. I didn't catch all of it, so I just set it aside because she's already running out the door.
I proceed to ring up the next customer. At the same time, I'm scanning the pumps to see which pump the princess bitch is using. I see her flailing her arms like she's trying to summon a rescue plane. So, I manage to set her gas pump between customers, put the money in the drawer, and go on with the next customer.
She comes storming in after a minute or two, and goes to the AM's line. "I gave him money to pay for my gas, but he's not turned the pump on!"
The AM looks down at her register. "I show that your pump is set. Go try it again."
The AM looks over at me, "Do you know what her problem is?"
"Besides being stuck up....... no."
The AM just grins and goes back to her register.
(Gee Princess Bitch, don't let my restroom break stand in the way of your convenience! On a side note, her boyfriend/husband/whatever she considers him is a royal jerk, too. I'm sure that all her problem was was that she had to wait because only one cashier was available in all of the minute or two it took for me to go to the restroom.)