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Ah.....the day after Black Friday, when all the hopelessly optimistic idiots come out in drives.
As I'm sure happened in many other places, I totally lost track of how many people (both walk-ins and over the phone) asked me if we had any more *insert BF doorbuster of choice here.* First of all, no we most certainly don't. Second, even if we did have any left, the price was only valid from 6AM-10AM yesterday like it says right there in the flyer you claim to be reading out of. That was to be expected of course, but the following were not.
It says two days
Me: Electronics, this is Dave1982, how can I help you?
SC: Do you have any of the $17 4GB flash drives left? ($17.98 after rebate yesterday)
Me: That price was only valid yesterday, sir.
SC: But it says in the flyer that it's valid for two days.
Me: Let me check on that for you *presses hold; make a show (for no one in particular) out of checking the flyer and the inventory; picks back up*
Me: Sir? Yeah, we are completely sold out of that flash drive (true). And I checked the flyer, and it was only valid yesterday.
SC: But it says two days of savings right here!
Me: Yes it does, but it also says that the items on the front page are Friday only from 6AM to 10AM.
SC:.............oh.........*click*
Planning ahead, are we now?
(this actually happened yesterday, but I completely forgot about it until now, and more stupid than sucky)
Me: Electronics, this is Dave1982, how can I help you?
SC: I was wondering if you had any Navigon 2100s left (one of several doorbuster GPS systems).
Me: Sorry, but we are completely sold out of the 2100s.
SC: When did you run out?
Me: Honestly? Pretty much as the doors opened.
SC: Well what does that mean?
Me: Well, the 2100 was one of several items that we had in fairly limited quantity, so those were "ticketed" and we handed out the tickets to the people who were lined up at our doors before we opened, and all the tickets were handed out before we actually opened.
SC: And when was that exactly?
OK, time out here buddy. I already told you that were are OUT OF STOCK! That is all that matters. When it happened is utterly irrelevant at this point. Like the scene in The Great Escape where Gordon Jackson asks Richard Attenborough how the could possibly have come up twenty feet short, and RA replies "What difference does is make? It's happened!" What difference does it make that we've run out? We've run out! And since you clearly aren't the type who's willing to wait in line all night for it, I doubt you're looking to plan ahead for next year. So why are you bothering to ask?
Me: 6AM.
SC: Ah *click*
Me: Siiiiiiiiigh.......
I'm don't ah....um....I don't..er...what?
(Also more stupid than sucky)
SC: There was a Navigon 2100 in the ad, right?
Me: Yes there was, but we are sold out.
SC: Will you get those in again for next year?
Me: Ahhhhhh......... *brain freezes here*
OK, did you seriously ask me if we're going to have something for a Black Friday sale next year?? Shit dude, I don't even know if I'll be WORKING here next year, let alone what's going to be on sale. But you know what, I can pretty much assure you we won't, because by next year that model will be obsolete and long since superceded by a newer model.
Me: Well, I don't know about that particular model, but I'm sure there'll be something.
SC: So you don't know? I mean will you have it for the next season.
Me: I couldn't tell you.
SC: So you won't have any in January?
Me: Oh, in January. Maybe.
SC: Ok. *walks away*
Uh.....WTF?
Had a woman ask me for a Garmin Nuvi 200W. As luck would have it, this WASN'T one of the doorbuster items, so we had it in stock, albeit at full price ($350). I went and got it for her.
Me: My last one!
Stupid Woman: Oh, I meant to ask you if it has maps of Canada.
Me: *checks* Ah, no. Continental US, Hawaii, and Puerto Rico.
SW: Oh then never mind. I need one with Canada.
Me: Well I have plenty of TomTom Ones in stock. They are excellent, they have Canada maps preloaded, and it's currently on sale for $200 less than this one.
SW: No! The screen it too small!
(Note, we're talking like, a difference on 1 inch on a screen that's still pretty darn small, all things considered).
Me: Well, there is also a widescreen TomTom, the TomTom XL. I could see if I still have one of those.
SW: NO! I want THIS one, with maps of Canada! Why doesn't it have Canada? It's stupid that it doesn't have Canada!
Me (thinking: Maybe because we aren't IN Canada?): Well, you'll be able to download additional maps for it from Garmin.
SW: Bu that means doing work! I should be able to get it without doing extra work!! No, never mind. I'm not getting it! (emphasis mine)
*storms off*
Me:
Seriously. That one was just mind boggling.
And now one from the General Manager!
Steve, our GM, related this story to me.
Steve: So I just got off the phone with this woman....she was like "I am VERY UPSET. I waited in line for HOURS yesterday and I didn't get a GPS!! Then after all that, someone told me all the GPSs were ticketed, but I'm TELLING YOU no one was handing out any tickets!"
Me: OK.
Steve: So I told her "well ma'am, I can tell that *I* was the manager handing out those tickets, and they most certainly were handed out."
Me: Nice.
Steve: She pretty much deflated after that. I doubted she expected to get the person who actually handed those tickets out.
As I'm sure happened in many other places, I totally lost track of how many people (both walk-ins and over the phone) asked me if we had any more *insert BF doorbuster of choice here.* First of all, no we most certainly don't. Second, even if we did have any left, the price was only valid from 6AM-10AM yesterday like it says right there in the flyer you claim to be reading out of. That was to be expected of course, but the following were not.
It says two days
Me: Electronics, this is Dave1982, how can I help you?
SC: Do you have any of the $17 4GB flash drives left? ($17.98 after rebate yesterday)
Me: That price was only valid yesterday, sir.
SC: But it says in the flyer that it's valid for two days.
Me: Let me check on that for you *presses hold; make a show (for no one in particular) out of checking the flyer and the inventory; picks back up*
Me: Sir? Yeah, we are completely sold out of that flash drive (true). And I checked the flyer, and it was only valid yesterday.
SC: But it says two days of savings right here!
Me: Yes it does, but it also says that the items on the front page are Friday only from 6AM to 10AM.
SC:.............oh.........*click*
Planning ahead, are we now?
(this actually happened yesterday, but I completely forgot about it until now, and more stupid than sucky)
Me: Electronics, this is Dave1982, how can I help you?
SC: I was wondering if you had any Navigon 2100s left (one of several doorbuster GPS systems).
Me: Sorry, but we are completely sold out of the 2100s.
SC: When did you run out?
Me: Honestly? Pretty much as the doors opened.
SC: Well what does that mean?
Me: Well, the 2100 was one of several items that we had in fairly limited quantity, so those were "ticketed" and we handed out the tickets to the people who were lined up at our doors before we opened, and all the tickets were handed out before we actually opened.
SC: And when was that exactly?
OK, time out here buddy. I already told you that were are OUT OF STOCK! That is all that matters. When it happened is utterly irrelevant at this point. Like the scene in The Great Escape where Gordon Jackson asks Richard Attenborough how the could possibly have come up twenty feet short, and RA replies "What difference does is make? It's happened!" What difference does it make that we've run out? We've run out! And since you clearly aren't the type who's willing to wait in line all night for it, I doubt you're looking to plan ahead for next year. So why are you bothering to ask?
Me: 6AM.
SC: Ah *click*
Me: Siiiiiiiiigh.......
I'm don't ah....um....I don't..er...what?
(Also more stupid than sucky)
SC: There was a Navigon 2100 in the ad, right?
Me: Yes there was, but we are sold out.
SC: Will you get those in again for next year?
Me: Ahhhhhh......... *brain freezes here*
OK, did you seriously ask me if we're going to have something for a Black Friday sale next year?? Shit dude, I don't even know if I'll be WORKING here next year, let alone what's going to be on sale. But you know what, I can pretty much assure you we won't, because by next year that model will be obsolete and long since superceded by a newer model.
Me: Well, I don't know about that particular model, but I'm sure there'll be something.
SC: So you don't know? I mean will you have it for the next season.
Me: I couldn't tell you.
SC: So you won't have any in January?
Me: Oh, in January. Maybe.
SC: Ok. *walks away*
Uh.....WTF?
Had a woman ask me for a Garmin Nuvi 200W. As luck would have it, this WASN'T one of the doorbuster items, so we had it in stock, albeit at full price ($350). I went and got it for her.
Me: My last one!
Stupid Woman: Oh, I meant to ask you if it has maps of Canada.
Me: *checks* Ah, no. Continental US, Hawaii, and Puerto Rico.
SW: Oh then never mind. I need one with Canada.
Me: Well I have plenty of TomTom Ones in stock. They are excellent, they have Canada maps preloaded, and it's currently on sale for $200 less than this one.
SW: No! The screen it too small!
(Note, we're talking like, a difference on 1 inch on a screen that's still pretty darn small, all things considered).
Me: Well, there is also a widescreen TomTom, the TomTom XL. I could see if I still have one of those.
SW: NO! I want THIS one, with maps of Canada! Why doesn't it have Canada? It's stupid that it doesn't have Canada!
Me (thinking: Maybe because we aren't IN Canada?): Well, you'll be able to download additional maps for it from Garmin.
SW: Bu that means doing work! I should be able to get it without doing extra work!! No, never mind. I'm not getting it! (emphasis mine)
*storms off*
Me:
Seriously. That one was just mind boggling.
And now one from the General Manager!
Steve, our GM, related this story to me.
Steve: So I just got off the phone with this woman....she was like "I am VERY UPSET. I waited in line for HOURS yesterday and I didn't get a GPS!! Then after all that, someone told me all the GPSs were ticketed, but I'm TELLING YOU no one was handing out any tickets!"
Me: OK.
Steve: So I told her "well ma'am, I can tell that *I* was the manager handing out those tickets, and they most certainly were handed out."
Me: Nice.
Steve: She pretty much deflated after that. I doubted she expected to get the person who actually handed those tickets out.
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