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  • This is the only one we have.

    And variations on a theme.
    How often, in an average conversation will you have to repeat the same piece of information until you find a way it will fit into their head.

    I will give, as an example, a couple I spoke to today. They weren't sucky, really, they were sweet and nice to talk to, but it took me several go's before they got that it was the only one we had!

    EC: Elderly Couple
    Me: Rocking my new hair colour

    EC: Excuse me, do you have any sugar free biscuits?
    Me: Yes, but I think we only have one type. Let me show you.
    Here. Sunflower and sesame biscuits- they're nice.
    EC: Ooooh, No. We wanted plain sugar free biscuits.
    Me: I'm sorry, all we have are these. We do have a couple of sugar free cookies that come in single packs...
    EC: No, just biscuits. No plain sugar-free biscuits?
    Me: No, sorry. Just the sunflower and sesame. They are REALLY nice though.
    EC: Are these the only ones you have then?
    Me: Yes. These are the only sugar free biscuits we carry.
    EC: We'll have to go all the way up to Roys then.

    It seems most of my customers are of this type. There must be something in the water round here, or maybe it's just a local thing...
    Deepak Chopra says, "Fear deprives people of choice. Fear shrinks the world into isolated, defensive enclaves. Fear spirals out of control. Fear makes everyday life seem clouded over with danger.

  • #2
    THEM: "Do you have shrimp?"
    JESTER: "Yes, right here on the menu. We have peel and eat, buffalo, and coconut."
    THEM: "Do you have just plain fried shrimp?"
    JESTER: "No. We only have peel and eat, buffalo, and coconut."
    THEM: "What about shrimp cocktail?"
    JESTER: "Peel and eat is very close to that, as it is chilled shrimp with cocktail sauce, but not served as a shrimp cocktail per se."
    THEM: "So we have to peel it ourselves?"
    JESTER: "Yes, ma'am. That is why it's called peel and eat."
    THEM: "So no plain shrimp then?"
    JESTER: "No, just peel and eat, buffalo, and coconut."

    THEM: "What's your happy hour deal?"
    JESTER: "It's 4-7, at the bar only, and is 2-1 on domestic bottles, domestic drafts, and well drinks."
    THEM: "So we can't get those deals at a table?"
    JESTER: "No, it's at the bar only."
    THEM: "And what are the times?"
    JESTER: "4-7."
    THEM: "So if we stay for the whole game, we can't get that deal?"
    JESTER: "Only from 4-7."
    THEM: "And can we get Guinness 2-1?"
    JESTER: "No, just domestic bottles, domestic drafts, and well drinks."
    THEM: "So no Guinness?"
    JESTER: "No, Guinness is an import. It's 2-1 on domestics only."
    THEM: "What about Grey Goose?"
    JESTER: "Sorry, that's a premium, not a well."
    THEM: "Absolut?"
    JESTER: "Sorry, that's a premium, not a well."
    THEM: "Captain Morgan's?"
    JESTER: "Sorry, that's a premium, not a well. Our wells are[lists our well brands]."
    THEM: "So then no Guinness?"

    THEM: "I'd like a beer please."
    JESTER: "Sure. May I see your ID please?"
    THEM: (shows something that is definitely not a valid ID for alcohol purchases, like, say, a work ID.)
    JESTER: "I'm sorry, I can't accept that for alcohol purchases. The only acceptable IDs for that in the State of Florida are driver's licenses, state-issued ID cards, US Armed Forces ID cards, and passports."
    THEM: "But this is my work ID!"
    JESTER: "I understand that. But as I said, in the State of Florida I am only allowed to accept driver's licenses, state-issued ID cards, US Armed Forces ID cards, and passports."
    THEM: "Wait. What about my International Student ID Card?"
    JESTER: "Um, no."
    THEM: "Why not?"
    JESTER: "Because, in the State of Florida I am only allowed to accept driver's licenses, state-issued ID cards, US Armed Forces ID cards, and passports."
    THEM: "But I don't have any of those with me. I lost my [fill in the blank]."
    JESTER: "I'm sorry, but in that case I will not be able to serve you alcohol."
    THEM: "Why not?"
    JESTER: "Because it's against the law in the State of Florida."
    THEM: "But I'm 23."
    JESTER: "I understand that, but as I said, in the State of Florida, I cannot sell you alcohol without one of the acceptable forms of ID."
    THEM: "But I showed you my ID."
    JESTER: "It was not one of the forms of ID that the State of Florida deems acceptable for purchases of alcohol."
    THEM: "This is ridiculous. I am of age! I buy alcohol all the time!"
    JESTER: "I understand that, but..."

    Lather, rinse, repeat.

    And yet, surprisingly, I still find a way to love my job. Go figure!

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."

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