Drive Thru Blues

[Slow-Jo]

I dont usually mind working drive thru at KFC, you dont really have to deal with people directly and you can make fun of them and they never know

what i DON'T like about drive thru is that for some reason people think that just because they have a huge sign with everything on it right in front of them. we do not have that board in front of us and amazing as it may be i can memorize the whole board, and its prices. usually we are pretty damn good though.

so when i get customers that give me the vaguest description in the world like "can i have some chicken?" its a little aggravating. "no im sorry sir, we only sell fish, no chicken just fish."
then god forbid if you ask a question! i usually get the response of "well don't you know whats on your own board?!" yes i do, but we also have about 6 different chicken sandwiches up there so "i want a sandwich!" covers a lot of territory.

my other drive thru pet peeve is when they come zooming up to the window with their arm stuck out the window with a bill whipping through the breeze like some great flag. they then get pissy and bitch cuz their arm is tired from hanging out the window waiting for me. well why dont you roll up your window and chop it off so we dont have to worry about that poor tired arm you dumbass.

best yet is when they HAMMER on that freaking with with their fist as soon as they get up to the window. just so that you go running up their and collect all that VERY heavy money!
i hope one day your hand goes through that window and you slice ur arm all up. because not only will i take my bloody time phoning 911 but ill be able to tell you that you now have to pay for that window along with your classic combo

[Chazzie]

Since I've never worked in a restaurant, I have to admit that it's extremely easy to forget that employees don't have the easy-to-read menu in front of them like the customers do. However, I know at least to try and say the product by name. o_o Saying "I want chicken" at a KFC is taking 'state-the-obvious' to the extreme. XD

[Slow-Jo]

Since I've never worked in a restaurant, I have to admit that it's extremely easy to forget that employees don't have the easy-to-read menu in front of them like the customers do. However, I know at least to try and say the product by name. o_o Saying "I want chicken" at a KFC is taking 'state-the-obvious' to the extreme. XD

on behalf of all people on drive thru i thank you! if people just gave us even a hint of what they want we can usually figure it out.

its like for some odd reason people assume that those who work in any kind of service industry have some mind reading ability. i just haven't been able to get that ability down pat as hard as i do try.
and im pretty sure didn't see that on the requirements list when i signed up for this job.

[Aggravated Associate]

I have a question for all of you lovelies out there who work (or have ever worked) in a drive-thru... beyond mere stupidity, ("Um... What do you have?") do SCs ever do anything horrendous to you? Any absolute horror stories? Back in high school, there used to be a few kids that would joke about "fire in the hole" where an SC would order a drink and, after receiving it, immediately throw it back through the window into the employees face. This absolutely horrified me and I've always hoped it's just an urban legend. I truly hope that this has never happened, to anyone, but do people actually pull tacky pranks like this?

[myswtghst]

Back in high school, there used to be a few kids that would joke about "fire in the hole" where an SC would order a drink and, after receiving it, immediately throw it back through the window into the employees face.... but do people actually pull tacky pranks like this?

There actually was a thread on this phenomenon rather recently, as it's something that's been happening, and escalating, around the US lately. There have been incidents where people actually drove up with something to throw, sometimes even containing dangerous substances like hot sauce.

[Irving Patrick Freleigh]

There actually was a thread on this phenomenon rather recently, as it's something that's been happening, and escalating, around the US lately. There have been incidents where people actually drove up with something to throw, sometimes even containing dangerous substances like hot sauce.

And here it is

Complete with YouTube video

[Slow-Jo]

I have a question for all of you lovelies out there who work (or have ever worked) in a drive-thru... beyond mere stupidity, ("Um... What do you have?") do SCs ever do anything horrendous to you? Any absolute horror stories? Back in high school, there used to be a few kids that would joke about "fire in the hole" where an SC would order a drink and, after receiving it, immediately throw it back through the window into the employees face. This absolutely horrified me and I've always hoped it's just an urban legend. I truly hope that this has never happened, to anyone, but do people actually pull tacky pranks like this?

oh. my. god. i have never have had that happen to me. but oh god if there ever did i would take down their license, find their car (i live in a small town) soap and egg the shit out of it.
or if i was quick enough, chock the living shit out of the bugger and force feed him a whole bag of pure pepsi syrup.

And here it is

Complete with YouTube video

they took that one down but heres a news report of it.

http://ca.youtube.com/watch?v=P6RrtkLx6eU

thank god they caught those asshats

[mattm04]

If i were a manager of a restaurant I would have a bottle of mace next to the window, good for "fire in the hole" attackers or potential burglars. Or better yet, a button the clerk can press that will discharge a lot of mace outside and shut the window.

[Aggravated Associate]

Oh, wow, I didn't know this was on the news and on Youtube and whatnot. I really kind of thought (well, hoped) that this wasn't real, but that's awful. I just don't understand how people think it's funny. It's not cute or clever. What do they say when they're relaying the story to their lame friends later? "Oh, man, tonight we did the coolest thing... we threw some hot sauce into someone's face!" To me, working in a drive-thru has to be a pretty downer job to begin with, why would anyone want to make it worse? How were these people raised? That just makes me die a little bit inside.

Slow-Jo, I think you're being too nice. In hearing of so many pranks in high school (I guess "fire in the hole" being one of them), I learned quite a bit how to screw with someone's car. I'd Saran Wrap the doors shut and put a fish in the tail pipe, myself... and that's not even the worst of it.

[Slow-Jo]

If i were a manager of a restaurant I would have a bottle of mace next to the window, good for "fire in the hole" attackers or potential burglars. Or better yet, a button the clerk can press that will discharge a lot of mace outside and shut the window.

alas thats illegal here. you could be horrible rapped and almost murdered, and if you mace that person they can charge YOU for assault. found this out when i girl i know was being stalked and was told by the cops she couldn't even have a can of hairspray in her purse as self defense.

[nodnarb232001]

I have a question for all of you lovelies out there who work (or have ever worked) in a drive-thru... beyond mere stupidity, ("Um... What do you have?") do SCs ever do anything horrendous to you? Any absolute horror stories? Back in high school, there used to be a few kids that would joke about "fire in the hole" where an SC would order a drink and, after receiving it, immediately throw it back through the window into the employees face. This absolutely horrified me and I've always hoped it's just an urban legend. I truly hope that this has never happened, to anyone, but do people actually pull tacky pranks like this?

- I haven't had anything that horrible happen to me. The most I've had come through the window at me was someone's sandwhich (that person was promptly refunded and made to leave). I've been on a lookout for anything like that to happen- and am ready for when it does (get license plate, cops, I win).

alas thats illegal here. you could be horrible rapped and almost murdered, and if you mace that person they can charge YOU for assault. found this out when i girl i know was being stalked and was told by the cops she couldn't even have a can of hairspray in her purse as self defense.

Kind of puts your legal system there into question eh? It's a sad state of affairs when a person defending theirself is the criminal. It's like the people who make these laws run on the same logic train that SC's do.

[Geek King]

alas thats illegal here. you could be horrible rapped and almost murdered, and if you mace that person they can charge YOU for assault. found this out when i girl i know was being stalked and was told by the cops she couldn't even have a can of hairspray in her purse as self defense.

What? You don't have the basic right to defend yourself from attackers? Something is very, very wrong where you are. I'd be learning hand-to-hand self defense, even if you have to learn from a book. Everyone should be allowed to at least see to their own safety.

[Slow-Jo]

What? You don't have the basic right to defend yourself from attackers? Something is very, very wrong where you are. I'd be learning hand-to-hand self defense, even if you have to learn from a book. Everyone should be allowed to at least see to their own safety.

hmm, ill explain a bit more. you CAN defend yourself, but you cannot use a weapon. if you have a black belt, and some loser tries to mug you and you kick his ass 3 ways to china, its self defense. you bust his leg with a pipe when he lunges for you, you get charged. yes dumb, but i dont make the rules.

though one good thing, is that the schools here teach the girls self defense and how to get away from a rapist in the gym classes. i learned how to flip a 6'6 guy over my back because of them

[greensinestro]

I have a question for all of you lovelies out there who work (or have ever worked) in a drive-thru... beyond mere stupidity, ("Um... What do you have?") do SCs ever do anything horrendous to you? Any absolute horror stories? Back in high school, there used to be a few kids that would joke about "fire in the hole" where an SC would order a drink and, after receiving it, immediately throw it back through the window into the employees face. This absolutely horrified me and I've always hoped it's just an urban legend. I truly hope that this has never happened, to anyone, but do people actually pull tacky pranks like this?

Haven't you been watching the news lately? You can go to YouTube's website and view this. They have had incidents filmed and then posted to this site, where teens throw a drink back at the cashier, or a cup of ice, etc. There was an incident a while back at a Taco Bell where a teen threw hot sauce at the cashier, causing pain in her eyes from it. It's a prank I never thought of doing at all.

There is poetic justice though. One teen did this and his car stalled out while trying to make his getaway. The cashier got his license plate number and called the cops on him.

then god forbid if you ask a question! i usually get the response of "well don't you know whats on your own board?!"

my other drive thru pet peeve is when they come zooming up to the window with their arm stuck out the window with a bill whipping through the breeze like some great flag. they then get pissy and bitch cuz their arm is tired from hanging out the window waiting for me. well why dont you roll up your window and chop it off so we dont have to worry about that poor tired arm you dumbass.

best yet is when they HAMMER on that freaking with with their fist as soon as they get up to the window. just so that you go running up their and collect all that VERY heavy money!

I guess I wasn't aware the this type of rudeness goes on with customers in drive thrus. I never get this impatient, plus I always thought the menu board was there for a reason, plus I always take the attitude that the person at the other end of the speaker can see the same menu I do.

[Aggravated Associate]

Haven't you been watching the news lately? You can go to YouTube's website and view this.

No, I haven't been watching the news lately, and that doesn't happen here (as far as I know) so it wouldn't even be likely to be on the news anyway. Someone already posted the link to the Youtube video which addresses this. In fact, I think I already responded to it about a page ago. It was just a question that I was reminded of when I saw a thread about drive-thrus.