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Those who read my Drugstore Complaints thread may remember me mentioning a particular SOB whom I've caught panhandling near the entrance of my store. Said SOB has been snarky with me on those occasions because he thinks it's okay to be proud of his ability to take advantage of the kindness of others. (Don't give me any lectures about being heartless towards the plight of the homeless. These guys make more money than I do, without getting taxed no less. And we have shelters, and food shelves, and a fully staffed free clinic, and services out the wazoo available to them.)
I'm trying to help a customer get ahold of one of our other nearby locations so she can get her perscription, because true to form the pharmacist on duty decided to go home early again. Fortunately, if you don't have the perscription physically waiting for you at one store, you can get it at another one of our locations.
This is all happening while a man from corporate is overseeing things here. (I've yet to figure out just what it is he's doing there, but it makes us all behave our best like a bunch of little kids who don't want to piss off Santa Clause, if you know what I mean) Incidently, most of the corporate level people I met have been extremely cool, and understanding. They understand that I know these people and I know who to watch out for.
Another customer walks up and tells us this guy is not only panhandling, but he's also over in the beverage aisle.
As soon as I retrieve my cell phone from the customer who needed her perscription, I'm in aisle eight and I see the SOB removing his hand from his backpack. Naturally I think he's stolen something, so I ask him to let me see in side his bag. And of course he's running his mouth a mile a minute while he pulls things out (one of them a nice cold can of beer no less. Fortunately for him I didn't find one missing from any of our cases), "What did someone report me, I'm not stealing stuff, blah, blah, blah."
Now, the corporate guy in question hasn't been to this store before. But he basically tells the SOB that he can't panhandle out there. SOB leaves, and the corporate guy asks me if I actually saw him steal anything. And of course aside from the suspicious can of beer no, I didn't. He tells me that we're not really supposed to be searching them unless we see them take it.
It makes sense and I apologize for overstepping my bounds. About a minute later, Dipstick walks back in and goes to the cashier two registers down from me.
Dipstick SOB: Yeah, three employees asked me to leave the store. I don't like the way I was treated by them so I want their ID numbers and the number to corporate.
Me: (Grinning in my, I Would Kill You if Not For the Cameras and Witnesses grin that I reserve for assholes like him) Our corporate number is 1-800-FU2AH and my name is Nathanielle Sean C-----.
I told him how to spell it, how to spell my manager's name, the store number and everything.
One of the supervisors and even the corporate visitor saw all this and both agree that I didn't do anything wrong at this point. I just need to remember how to handle suspected shoplifters from here on out. No problem.
A couple hours later when the store is much quieter, he comes back. I just know he's trying to get me to say something to him, but he keeps his mouth shut. He asks if we have any dollar beers, and of course we don't sell beer singly here. Unfortunately the customer I had before him apparently dropped a five dollar bill and after making a huge show of returning it to his owner (with an acting skill that makes my four year-old sister look like Judi Dench) he goes to the winecase and returns with a bottle of Merlot.
BURN! Dipshit doesn't have ID. I quote him state law and store policy with and with all the power avoid saying to him, "I guess working for a living means I can afford the fifteen dollars for a real state ID."
Boy what a day.
I'm trying to help a customer get ahold of one of our other nearby locations so she can get her perscription, because true to form the pharmacist on duty decided to go home early again. Fortunately, if you don't have the perscription physically waiting for you at one store, you can get it at another one of our locations.
This is all happening while a man from corporate is overseeing things here. (I've yet to figure out just what it is he's doing there, but it makes us all behave our best like a bunch of little kids who don't want to piss off Santa Clause, if you know what I mean) Incidently, most of the corporate level people I met have been extremely cool, and understanding. They understand that I know these people and I know who to watch out for.
Another customer walks up and tells us this guy is not only panhandling, but he's also over in the beverage aisle.
As soon as I retrieve my cell phone from the customer who needed her perscription, I'm in aisle eight and I see the SOB removing his hand from his backpack. Naturally I think he's stolen something, so I ask him to let me see in side his bag. And of course he's running his mouth a mile a minute while he pulls things out (one of them a nice cold can of beer no less. Fortunately for him I didn't find one missing from any of our cases), "What did someone report me, I'm not stealing stuff, blah, blah, blah."
Now, the corporate guy in question hasn't been to this store before. But he basically tells the SOB that he can't panhandle out there. SOB leaves, and the corporate guy asks me if I actually saw him steal anything. And of course aside from the suspicious can of beer no, I didn't. He tells me that we're not really supposed to be searching them unless we see them take it.
It makes sense and I apologize for overstepping my bounds. About a minute later, Dipstick walks back in and goes to the cashier two registers down from me.
Dipstick SOB: Yeah, three employees asked me to leave the store. I don't like the way I was treated by them so I want their ID numbers and the number to corporate.
Me: (Grinning in my, I Would Kill You if Not For the Cameras and Witnesses grin that I reserve for assholes like him) Our corporate number is 1-800-FU2AH and my name is Nathanielle Sean C-----.
I told him how to spell it, how to spell my manager's name, the store number and everything.
One of the supervisors and even the corporate visitor saw all this and both agree that I didn't do anything wrong at this point. I just need to remember how to handle suspected shoplifters from here on out. No problem.
A couple hours later when the store is much quieter, he comes back. I just know he's trying to get me to say something to him, but he keeps his mouth shut. He asks if we have any dollar beers, and of course we don't sell beer singly here. Unfortunately the customer I had before him apparently dropped a five dollar bill and after making a huge show of returning it to his owner (with an acting skill that makes my four year-old sister look like Judi Dench) he goes to the winecase and returns with a bottle of Merlot.
BURN! Dipshit doesn't have ID. I quote him state law and store policy with and with all the power avoid saying to him, "I guess working for a living means I can afford the fifteen dollars for a real state ID."
Boy what a day.
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