Announcement

Collapse
No announcement yet.

Since when is needing a corkscrew considered an emergency?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Since when is needing a corkscrew considered an emergency?

    I just got off the phone with a quest who called me because he needs a corkscrew. The guest services desk is closed, and I am only to be called in the event of an emergency. Yet this guy is pissed off that I will not run to the hotel to get him a corkscrew and threatened to write a bad review because I wouldn't go to the hotel, and he felt that it should be standard for every hotel to have a corkscrew in all the rooms. He wasn't very thrilled with me when I explained that I'm the emergency contact, and that many hotels do not provide corkscrews in each room these days.He also demanded a refund over there not being a corkscrew available to him. He was also bend out of shape that there wasn't anybody at the front desk, despite him being told when our guest services desk closed for the day and that the EMERGENCY contact number is only to be called in the event of, I don't know, AN ACTUAL EMERGENCY!

    I get that it sucks that we don't have 24hr desk coverage, but you don't call the emergency contact number for a fucking corkscrew!

  • #2
    Guy sounds rather desperate for his booze. Dude, maybe plan ahead and bring one if you're so hooked that a delay while you maybe go GET one at a grocery store is such a crisis.
    "Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

    "Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77

    Comment


    • #3
      Quoth Seanette View Post
      Guy sounds rather desperate for his booze. Dude, maybe plan ahead and bring one if you're so hooked that a delay while you maybe go GET one at a grocery store is such a crisis.
      Or desperate to get a "toy" removed!
      I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
      Procrastination: Forward planning to insure there is something to do tomorrow.
      Derails threads faster than a pocket nuke.

      Comment


      • #4
        If you offered a corkscrew in the room, you would have to replace it after every guest.

        He should either carry his own corkscrew or stick to screwtop bottles.
        Life is too short to not eat popcorn.
        Save the Ales!
        Toys for Tots at Rooster's Cafe

        Comment


        • #5
          Quoth KuariKaydrith View Post
          He was … bent out of shape
          Shoulda used his own attitude to open the bottle
          This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
          I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

          Comment


          • #6
            Why not just bite the cork out with his teeth and spit it across the room, like in a cartoon?

            Comment


            • #7
              Quoth csquared View Post
              If you offered a corkscrew in the room, you would have to replace it after every guest.

              He should either carry his own corkscrew or stick to screwtop bottles.
              This is exactly why we don't have them in the rooms anymore. We used to have one in each room a couple of years ago but they kept getting stolen or broken. So, now if a guest needs a corkscrew they need to tell us, preferably when they check-in.

              The guest did complain that nobody would leave their comfy home to get him a corkscrew. He was told that if he stayed with us again to either bring his own or to let us know when he makes his reservation that he will need one.

              Comment


              • #8
                When Mrs IA and I went on our honeymoon the hotel gifted us with a bottle of wine in our room. But there was no corkscrew available to open it. We asked but none was available. We eventually found one several days into the trip. But we did not raise a fuss about it.
                "I don't have to be petty. The Universe does that for me."

                Comment


                • #9
                  I think that SC had a (cork)screw loose.

                  Monterey Jack Semi-related :
                  Click image for larger version

Name:	garfield stupid man bottle opener.png
Views:	474
Size:	163.0 KB
ID:	2074459
                  Attached Files
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

                  Comment


                  • #10
                    Quoth EricKei View Post
                    I think that SC had a (cork)screw loose.
                    You laugh, but I had a coworker who lost the molars on one side of his mouth use them to open beer bottles. I found that out after I repeated that joke.
                    This site proves Corey Taylor right. Man really is a "four letter word."

                    I'm now using my Deviant Art page to post my humor.

                    Comment


                    • #11
                      Ouch. That sucks. Still not sure it's the brightest idea in the first place, tho.
                      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                      Acts of Gord – Read it, Learn it, Love it!
                      "Our psychic powers only work if the customer has a mind to read." - me

                      Comment


                      • #12
                        That's why I keep a corkscrew in the glove compartment of my car.

                        Comment


                        • #13
                          I have a waiters' corkscrew in my toiletry bag. No more scrounging for one when we travel.
                          I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                          Who is John Galt?
                          -Ayn Rand, Atlas Shrugged

                          Comment


                          • #14
                            Quoth taxguykarl View Post
                            I have a waiters' corkscrew in my toiletry bag. No more scrounging for one when we travel.
                            This is a great idea!

                            Comment


                            • #15
                              Just don't keep it in your carry-on bag.

                              Don't ask how I know that.
                              “There are two novels that can change a bookish fourteen-year old’s life: The Lord of the Rings and Atlas Shrugged.
                              One is a childish fantasy that often engenders a lifelong obsession with its unbelievable heroes, leading to an emotionally stunted, socially crippled adulthood, unable to deal with the real world.
                              The other, of course, involves orcs." -- John Rogers

                              Comment

                              Working...