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Plain is plain...

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  • Plain is plain...

    If you read the menu my (pizza company work place + salad/pasta/hoagies/desserts) gives you, you see this;

    Philly Steak n Cheese Hoagie
    Sliced Philidelphia style steak, topped with sauteed onions and green peppers, with provolone and mozzerella cheese on seasoned garlic hoagie bun.

    Now, you can also order it with lettuce and the norms, and with pizza toppings.

    When someone says plain, to that, we type it up as Philly Steak hoagie. Anything you want on it, goes under that line. So it automatically comes with cheese, onion, and green peppers.

    This old man (OM) who knows Manager J always orders the same thing. I didn't know that when I took his order.

    Me: Thank you for calling (us), this is UnholyPet, what can I get for you?
    OM: I wanna pick-up.
    Me: Okay, and what would you like?
    OM: I want ONE Philly steak with everything on it.
    Me: Does that include the mushrooms, black olives, jalapenoes, ad bacon? (extra stuff)
    OM: No, just the normal EVERYTHING ON IT.
    Me: Okay, >_> anything else for you, sir?
    OM: I want ANOTHER PHILLY steak hoagie.
    Me: And what would you like on--
    OM: I want it PLAIN. Nothing on it. I don't want those extra onions and peppers you keep sending me.
    Me: Okay, I see where we have a small misunderstanding. The Philly automatically comes with onions and peppers, so if you say that to a pers takin your order, they must be confused on what you mean, I'm sorry that it-
    OM: NO I AM NOT CONFUSED.
    Me: Okay... So no onion or green peppers, and you'd like it plain, correct?
    OM: Its JUST PLAIN. Those things don't go on real philly hoagies. ITS ALL PLAIN. YOU ARE WRONG.

    I just read the order back to him and he took it no big deal. I learned later, that everyone goes through that with him every time.

    Eesh.

  • #2
    I'd like a cheese pizza, no cheese!

    I originally thought the thread was going to be about pizza. In some parts of the country they make plain pizza and it is what it sounds like, sauce and crust. In other places, a plain pizza is a cheese pizza.

    It's very confusing.
    Just because a customer expects you to put some effort into your job, that does not make them an SC.

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    • #3
      Plain pizza for us, is the regular set cheese, without the extra cheese to make it a cheese pizza.

      Still with me? lol

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      • #4
        confusion or no, a jerk is still a jerk.

        he's definitley a jerk.

        where's this supposed 'respect and courtesy' members of his generation are almost constantly screaming about? oh, right; you have to give to get-my bad.
        look! it's ghengis khan!
        Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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        • #5
          Actually, I'm pretty sure that the onions and jalepenos are what make it a Philly Steak sandwhich.

          I'm not a big fan of onions myself, so I'll ask for no onions. You want to have fun at a Mexican restaraunt? Ask for fajitas without onions. They'll get upset because if they don't cook the chicken on the onions, they stick to the skillet. It's okay, I'm a big girl, I can handle a little food getting stuck to the skillet, now shoo!
          "You are loved" - Plaidman.

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          • #6
            Its some kind of pepper. All I know is they smell like foot cream when they cook =/

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            • #7
              Can I get rattlesnake meat on my plain pizza?
              "IT stands away, interrupting himself from the incessant hammering of the kittens…"

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              • #8
                Quoth unholypet View Post
                Plain pizza for us, is the regular set cheese, without the extra cheese to make it a cheese pizza.
                Is the "set cheese" sliced cheese put down first on the bare crust before the sauce? I worked briefly at a pizza joint that did that. They had overall good pizza, but it was very expensive! Where I live now, it's not available, even if I could afford it!
                Everything will be ok in the end. If it's not ok, it's not the end.

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                • #9
                  first of MMMMMMM grilled onions (im manic and when im make i get weird food cravings [think season finally of Eureka weird])
                  second tell him to go to philly and say that.
                  Every tv show, food network, travel channel, omg the hundard dollar cheese steak thing, all say that a phillu cheese steak has steak, onions and green peppers and if yoju get it any other ways you deserve to have your knee caps busted for everyone you order without that.

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                  • #10
                    Quoth Kara_CS View Post
                    Actually, I'm pretty sure that the onions and jalepenos are what make it a Philly Steak sandwhich.
                    I've seen something on TV about this. In Philadelphia, green and/or jalapeno peppers aren't even part of the mix. You can order the sandwich "Wit" (with), which means WITH ONIONS, or "Witout", which means just steak and cheese. But in restaurants where peppers are normally part of the recipe, at least here in Western PA, normally that would be green bell peppers.
                    "Sir, if you don't shut up, I'm going to kick one hundred percent of your ass!" - "Brad Hamilton", Fast Times at Ridgemont High

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                    • #11
                      We're nowhere near anything fancy.

                      True Italian pizza is sauce, toppings, then the sliced mozzerella on top.

                      My franchise is part of the fast-food pizza type.

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                      • #12
                        Quoth unholypet View Post
                        OM: I want it PLAIN. Nothing on it. I don't want those extra onions and peppers you keep sending me.
                        I have a cousin who used to (when he was a kid) order "plain" hamburgers. His parents always had to clarify to the cashiers that, to him, "plain" meant a bun, beef, and mustard.

                        As for the Philly thing, when regular green bell peppers are used, that's my FAVORITE sandwich, though I usually ask for a few extra onions. There's a place in Idaho I went to once that makes an EXCELLENT Philly with some kind of house-special sauce.

                        Quoth LifeCarnie View Post
                        I'd like a cheese pizza, no cheese!
                        When I worked at a pizza place, we offered a supreme with pepperoni, Canadian bacon, sausage, black olives, onions, green peppers, and mushrooms. Customers could add pineapple or tomatoes (fresh or cooked) for no additional charge and could substitute up to two toppings for other stuff also for no additional charge. It was a 7-8 topping pizza. If you removed stuff, it was still cheaper at 5 toppings than ordering them separately, but below five and the value of the supreme disappeared.

                        Had one guy once call and ask for a supreme but without pepperoni, sausage, mushrooms, olives, or green peppers. Then he wanted to add pineapple. I offered to ring him up for a Hawaiian-style with onions. He screamed at me that that was not what he wanted, that I must be either stupid or new or both, and to give him his mangled supreme. So I did.

                        Hey, if he's going to be a jerk about it, I'll let him pay $3 extra for the same thing.
                        I suspect that... inside every adult (sometimes not very far inside) is a bratty kid who wants everything his own way.
                        - Bill Watterson

                        My co-workers: They're there when they need me.
                        - IPF

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                        • #13
                          i get people that want a spicy big crunch plain. i tell them that the sause is what makes it spicy. i had one lady insist that i was wrong.
                          stupid me. for 3 years ive been doing it all wrong
                          it's said that no sane person could bite another person and draw blood. I've done it before, but then again sanity has always been questionable in our family.

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                          • #14
                            My favorite pizza place uses sliced mozzarella instead of shredded...they put sauce almost to the edge of the crust, then lay cheese slices on top...they make the thinnest thin-crust around and it is Yummy!! (and a tad expensive, for what you get...their "large" is anyone else's "medium"...I don't eat there much anymore).

                            When I was in college, I worked in my campus's little fast-food-ish type restaurant (basically I was a short-order cook/cleaner/dishwasher/occasional cashier). I loved to make cheese steaks cuz they smelled so good and were fun to put together - we put down the meat, chopped it up with the spatula a bit and flipped it around while it cooked, then next to it on the grill we threw a handful of peppers, onions and mushrooms. When the meat was cooked we tossed it all together, laid 2 slices of cheese and on top, then once the cheese started to melt we laid the open bun on top of it all, slid the spatula under it all, and scooped it all up into the bun. It was a skill. And I was good at it. But I didn't eat it cuz I don't like mushrooms, or cooked onions or peppers (unless they're in fahitas).
                            I don't go in for ancient wisdom
                            I don't believe just 'cause ideas are tenacious
                            It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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