I am not wearring shoes!!!!!!!

[Crow The Robot]

Hokay, I work at a Wal-Mart where we, like almost every other store have a shoes and shirt required rule for safety and hygenic reasons. Well this one chick who had her daughter w/her just didn't get it, prepare yourselves people her comes a pretty bad SC:
SC: Sucky customer or shoeless chick
G: greeter
CSM: CSM
M: manager
ME: me
Gsees woman and daughter w/ no shoes) Excuse me ma'am, I'm afraid that we have to ask you to put shoes on.
SC: WHAT???????????????????
G: You must whwre shoes in the store.
SC: WHY???? I want to see a supervisor, you n----er, your peple don't tell my people what to do we tell you what to do.(G signals to CSM)
CSM: What's up?
Gremarakably composed): This lady is not wearing shoes and refuses to put any on.
CSM: Well, ma'am I'm afraid we require shoes in our store .
SC: You What?? That's outrageous!!! I wanna see a manager!!!!!(CSM pages manager)
M: What's going on?
SC: They're telling me I have to wear shoes in your store!!!
m: Well, that's the truth, you do have to wear shoes.
SC: You are discriminating against people who don't wear shoes!!!! I'm calling the media and my lawyer, and i am GOING INTO THE STORE!!!!!!!!!!
M: Not w/o shoes
ME: I'll get some clearance flip-flops for 'em (they're a buck a pair)
SC: Yeah, by, them you f---g child molestor.
ME: okay..
M: You can't talk to our associates like that, you do it again and your gone(he didn't know about the racial epithet, neither did the CSM)
SC: YOU wouldn't dare throw me out!
M: You say anything like that again and you bet we will.(he gets paged for a shoplifter and scoots)
I hand the flip-flops to the CSM who gives them to the customer
Well, anyway, they did their shopping and ended up in at my register. as they are leaving they say these lovely parting words: SC: God's gonna kill you you f-g, there better not be no AIDS on these shoes I know all of your kind has AIDS, your mama should have aborted you!!!!!!
ME:<sob>


Well, after that delightful person i just wanted to cry, and the CSM, saw this and took over my register.(fortunatley the next customers were cool and said they'd sign a statement detailing what they heard and that they didn't blame me and thought I provided good service)
While I was recovering, the manager asked what they said to me, i told him and he immediatly banned the SC. She did come in again and was told she was banned and the reason. then this exchange
SC: There wre no other employees it's just that f-g's word against wine and I have kids!!!
M: Wrong, we have a statement signed by customers and security camera footage, if you do not leave right now I'll call the cops.
SC: This store is godless!!!! You all will pay at judgement day!!!!!!
M: Just Leave.
SC: NO
M:<nto walkie> call the cops
Well the cops show up and she is made to leave as she does so, i appear, back from lunch, she hurls a shoe(!) at me it misses and strikes a cop, who is now kinda mad, and says go or your under arrest. Well, SC doesn't go and instead hurls her other shoe(!) at me, and this one too strikes the cop.
End result: The lady and daughter wre arrested and banned and I was given a small raise for providing good customer service throughout the ordeal.

Oh, and you'l never guess what she bought, wait for it wait for it.. SHOES!!!!!

[blas]

I.....don't even know what to say...

I am so sorry you had to deal with that. I'm even more sorry when I posted on the most recent old board, the "no shirt, no shoes, no service" one, where I ranted about shoeless/shirtless people in my store. Sure, people would get fussy, but no one ever called me anything.

I am really sorry...I'm glad you had a very understanding manager, I am even more happy that your next customers understood and thought highly of you. I'm glad that in the end, she ended up banned.

People like that have no business in public.

[thenotoriousajc]

Dang... sorry to hear that happened. I don't know what the deal is with people anymore (I can guess that it has alot to do with substance abuse though.) See the way we do it at my store (a Home Depot nonetheless) is to stop serving the customer if they make it personal. The last time a customer got personal with an associate the assistant manager told the gentleman to apologize, when the guy got in his face, I paged our code for a violent customer basically and there came 10 people in orange aprons to kick the guy out Who needs police

[Phone Jockey]

You have a spine of steel, Crow! You are wonderful. How you stood up to that b*tch, I just don't know. Kick ass. You deserve the raise & you deserve a ton of kudos for standing up to her! ROCK!

[TequilaSunrise]

Major kudos to you. I seriously don't think I would have been able to control myself. You don't get paid enough to put up with that.
And what kind of moron don't wear shoes in a store???? EWW!!

[MadMike]

Damn, that is just wrong on so many levels. It didn't happen to me, and yet I'm still

[Kusanagi]

I HATE people that call themselves Christians like that. The people that act like that and call themselves christian are no more christian than the little kids who dress up on Halloween to get candy are satanists. I LOVE putting people like that in their place because I AM a Christian.

I nominate this for a war story.

[Lace Neil Singer]

Poor you, having to go thru all that. *hugs* What a bitch! I'm glad she got banned and arrested, serves her right for being so nasty.

We have a policy on people having to wear shirts and shoes, but I've never had anyone have a go at me over it. I don't even know how I'd react in a situation like that.

[Tito]

What an evil bitch! I don't usually say someone is evil, but she is. At least she got what she had coming to her. Gotta love karma!

[beercashier]

Wow -- that person must have some sort of serious mental defect. I'm glad you were able to keep your composure through all of that.

Why do people not understand it is not your God-given right to enter into a store. You can be banned, at our store it is by giving a trespass letter?

I hope this woman gets the book thrown at her

[lordlundar]

at the rate she was going, it would have happened, literaly!

[Becks]

Words cannot begin to describe that woman. Glad to know that karma came and smacked her around a bit, and that you got a raise out of it. And you handled it MUCH better than I ever would have.

[XCashier]

Damn, that is just wrong on so many levels. It didn't happen to me, and yet I'm still

Same here. I am angry on your behalf, and your coworkers. None of you deserved that abuse.

Great example that hag is setting for her children. If you don't get your way, shoot off some slurs, invoke religion and throw things! I sincerely hope those kids were so embarrassed by Mommie Dreariest that they rebel and become Nice Customers who always wear shoes and are the models of politeness and civility.

[powerboy]

Damn, sorry that you had to go through that. I am glad the shoes hit the cop, and hauled her ass to jail.

[chantal]

What a beeyotch. Sorry you had to go through that! I would NOT have kept my cool after the first racial epithet. You are a far, far better person than I.