I remember (and I don't know how I remember) learning a vocabulary word in 5th grade. It was "mercurial: characterized by rapid and unpredictable changes of moods." That perfectly describes the woman I met today.
I approached her and asked if I could help. She already had a couple of movies and a clock radio in a basket in one hand and our weekly ad in the other hand. She used this ad as a reference for everything she was interested in.
Woman: Oh, yes. You have this memory card on sale. Can you help me find it?
Me: Sure. Here you are.
Woman: Oh, thank you. And what about this video game?
Me: I think so... Ah, yes, hiding behind these others.
Woman: That's perfect. I also need an ink cartridge for this printer model. I bought it a month ago, and we just went crazy printing our photos.
Me: Let me see... Oh, it takes this cartridge, which is... here.
Woman: Thanks!
Me: Anything else I can help you with?
Woman: Well, I'm also looking for a laptop. You had one in your ad for $399. Do you still have that?
Me: No, sorry. We've sold out of that one. I can see if I can ord--
Woman: F*** YOU!
And with that, she dumped the products in her basket onto the ground, flung the basket on top of them, and stomped (that's right, stomped) all the way from the computer department to the front doors and out of the store.
I just stood there stunned until some other customer said to me, "The holiday season sure brings out the best in people, doesn't it?"
I was simply amazed that someone could be so nice and friendly, then suddenly turn vicious when something doesn't go exactly the way he or she wants it to.
I approached her and asked if I could help. She already had a couple of movies and a clock radio in a basket in one hand and our weekly ad in the other hand. She used this ad as a reference for everything she was interested in.
Woman: Oh, yes. You have this memory card on sale. Can you help me find it?
Me: Sure. Here you are.
Woman: Oh, thank you. And what about this video game?
Me: I think so... Ah, yes, hiding behind these others.
Woman: That's perfect. I also need an ink cartridge for this printer model. I bought it a month ago, and we just went crazy printing our photos.
Me: Let me see... Oh, it takes this cartridge, which is... here.
Woman: Thanks!
Me: Anything else I can help you with?
Woman: Well, I'm also looking for a laptop. You had one in your ad for $399. Do you still have that?
Me: No, sorry. We've sold out of that one. I can see if I can ord--
Woman: F*** YOU!
And with that, she dumped the products in her basket onto the ground, flung the basket on top of them, and stomped (that's right, stomped) all the way from the computer department to the front doors and out of the store.
I just stood there stunned until some other customer said to me, "The holiday season sure brings out the best in people, doesn't it?"
I was simply amazed that someone could be so nice and friendly, then suddenly turn vicious when something doesn't go exactly the way he or she wants it to.
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