The Orgy People - True evil! - LONG

[Victory Sabre]

For my first sucky customer story I will tell you the saga of the Orgy People (OP).

It all started many years ago when this haggy woman (referred to as OW Orgy Woman)came in with a younger guy (YG). They sat in the restaurant in a booth next to each other, kind of like they were a couple. A few weeks later the OW came in with an older guy (OG) and were doing the same. Eventually they all came in together and we found out that OW was married to OG.

These people have caused numerous problems over the years. One night they came in an hour before closing and talked the closer's ear off for over an hour and it took way way past closing time to get the restaurant shut down. They started to bring in an ugly rat-dog (RD) into the store and claimed it was a "service dog" (note: I highly doubt it is a service dog, seeing as it is a poodle, and customers have complained about this dog). One time, they took the RD outside and it pooped on the sidewalk, and they didn't clean it up. They have complained about the store being way too hot or way too cold, even though it is about the same temp inside all year long. OW has told me her life story and how sick she is. They also have tried to "convert" me, and customers to their religion (big no no with me).

Their list of demands have also grown throughout the years. First, they didn't want onions on their sandwiches. Then they wanted their sandwiches on wheat buns, and they didn't want them microwaved because it would “destroy” all the health benefits of wheat buns. Then they wanted their chili bowls filled to the top, to the point where they sent a bowl back and the gal working only had to put a teaspoon and they were “happy”. They wanted their chili super hot (the minimum holding temp is 140, and it is usually around 150). Then they no longer wanted diet Pepsi, because it would “kill” them. They wanted the Ketchup bottles completely full, because a half full bottle is not good enough. Finally, they want their fries super hot. Any delay in getting the fries out to them was not allowed. That's where the trouble started last night.

They pull up and come in to the restaurant (it is a small store and one person runs it in the evenings). I had been very busy. I take their order and some others. Then I work on their order and others. I put the Chili in the microwave for 8 min. I do their fries and make their sandwiches. Get done making their sandwiches and another order and put the fries on the warmer and bag up another order (this order was placed first), which takes about 30 seconds. I then give the OP the parts of their order that's ready (fries, sandwiches, pop – Chili will be a bit longer). I go back and get the Chili and ring it out to them when the OM says” The fries are cold”. I get mad upon hearing this, because this is absolute BS, and they have pulled this before. I put some more fries in and then tell them that this is the last time they are getting free fries and the next time they do this they will have to pay for the fries.

They went through the roof when they heard that. They didn't want to pay for my “mistake”. They were yelling and screaming at me, and the RM was barking up a storm, but I couldn't hear them. I was in the back with the exhaust hood on doing some work. While this was going on the people working at the gas station were coming over to find out what was going on with the OP. I was just wanting to go to the walk-in cooler to grab a beer, that I keep for situations just like that.

Eventually I was able to tell the gas station people what happened and got my beer. Finally the OP left. As a business owner I hate to lose business, but those people I have no problem getting rid of. When my business partner heard about what happened, said he would have done the same thing. He has also had run-ins with them in the past.

Thanks for reading this story.

[TransformersSuck]

Yes, the OP are bad. But this has been a long time coming lol. They are such a hassel to deal with. Whenever they pull up, everyone groans.

[BookstoreEscapee]

Can you ask for proof that it is a service dog? I mean, seeing-eye dogs are pretty obvious, since they have special harnesses, but a poodle (I'm assuming toy from the "rat dog" description)? I know some dogs can actually somehow sense when an epileptic is about to have a seizure, and are trained to alert the person so they can get to a safe place before it happens. I believe there are other functions that may easily be performed by a small breed. So I wouldn't rule out the possibility that it is, indeed, a service dog. But, if a dog is not obviously a service dog, does the person get some kind of "license" indicating that it is? Are you allowed to ask for proof?

[Saydrah]

. They started to bring in an ugly rat-dog (RD) into the store and claimed it was a "service dog" (note: I highly doubt it is a service dog, seeing as it is a poodle, and customers have complained about this dog).

They sound like rotten customers and you'll be glad to get rid of them (as will your other customers who have to listen to them, I'm sure!) however, being a poodle doesn't necessarily mean a dog is not a service dog- neither does being ill mannered, necessarily. There are seizure alert dogs and panic attack alert dogs that accompany people with no apparent special needs, and they can be any breed, as can all types of service dogs. In fact, Standard Poodles are extremely smart and are bred AS service dogs and guide dogs by some groups! I have met service dogs ranging from Shih Tzu to American Eskimo to Pit Bull, and several poodle service dogs. However, I agree that these people were probably pulling your leg- either that or they are the type of people who get a doctor to 'prescribe' their dog for something like 'emotional stability' just so they can take them places. Not because of the dog's breed, though- because they were jerks.

[earl colby pottinger]

I want

However, I agree that these people were probably pulling your leg- either that or they are the type of people who get a doctor to 'prescribe' their dog for something like 'emotional stability' just so they can take them places. Not because of the dog's breed, though- because they were jerks.

I call garbage on such a claim. All these type of dogs except for a few that happened to be a pet and then gave warnings later will be trained by some sort of organization.

I would demand the certificate for the dog, not a doctor's prescription. And then I would call the HQ to confirm it is real. Otherwise, out the dog goes. And if they don't like it find another restaurant.

[Saydrah]

If you live in the United States (I believe this is country-wide, but it might be regional- I know it applies here) throwing out a dog prescribed by a doctor would get you sued. Not all service dogs have to be trained by a formal organization or be certified. It costs up to several thousand dollars for formal service dog training, when really some seizure alert and similar dogs come by their abilities naturally. There are reports of dogs that sense many minute changes in an owner, from detecting small cancerous growths before the owner noticed, to knowing when an owner with mental illness is about to have a nervous breakdown or a panic episode. Not all owners of these naturally skilled dogs have the money to send them for formal training- not to mention that formal training isn't always available nearby, so someone might actually have to TAKE their service dog already naturally performing its service functions AWAY to another state to train it, during which time a seizure might occur or some such thing!

My father's close friend trained his own service dog and carries a doctor's prescription explaining that due to childhood polio he has very limited mobility and requires the dog to carry heavy items, bring him his phone, help stabilize him as he walks when he is not in his motorized wheelchair, and several other tasks he trained her to do.

Granted, certification and an official service dog vest are the BEST ways to identify a service dog, but it's not practical in all situations and training is not widely available for newer types of service dog like seizure alert. I would ask for proof, but I would not question presentation of a doctor's note (at least not in front of the customer) lest I get my business slapped with a lawsuit!

[Foxglove8778]

I have an acquaintance that has a chihuahua service dog that alerts her to epileptic seizures.

Calmest and best behaved chihuahua I've ever met in my life. As is every service dog I've ever been around.

[Slayergrrl]

I'd be careful asking about certification for the dog.

you may not insist on proof of state certification before permitting the service animal to accompany the person with a disability.

http://www.usdoj.gov/crt/ada/animal.htm

[harper]

However, if the dog is disruptive to your business:

Q: Can I exclude an animal that doesn't really seem dangerous but is disruptive to my business?

A: There may be a few circumstances when a public accommodation is not required to accommodate a service animal--that is, when doing so would result in a fundamental alteration to the nature of the business. Generally, this is not likely to occur in restaurants, hotels, retail stores, theaters, concert halls, and sports facilities. But when it does, for example, when a dog barks during a movie, the animal can be excluded.

[Sliceanddice]

.... where do you/did you work? cause at first i thought wendys, then i thought beer not wendys, and now im confused.

[Javarod]

While it might cause a bit of a dust up, I don't see why you can't ask for some proof. I've never seen a true service animal that wasn't wearing a vest indicating its role, and while they're not required, I think people generally use them as it simplifies the process, other wise its not unreasonable for someone to challenge your claim that its a service animal.

[Saydrah]

You can't ask for proof because it is federally prohibited. Again, not everyone with a genuine service dog has the money or the availability to have it formally trained and certified, and certification is not available for some newer types of service dogs, especially the mental health support variety. People with a disability, whether mental or physical, have the right to train and use their own service dog, whether they spend thousands of dollars to send it away for training or not.

[Auto]

I read those dept. of justice guidelines and they seem to protect only legitimate guide dogs.

and rightly so.

i'd do everything possible to help a blind person and his seeing eye dog.

but some lady coming into a restaurant carrying under her arm a yappy little "service" dog? i'd toss her out.

if she wants to claim her dog is a legit service animal, let her prove it. just asserting a claim doesn't make it so.

[Saydrah]

Q: My county health department has told me that only a seeing eye or guide dog has to be admitted. If I follow those regulations, am I violating the ADA?

A: Yes, if you refuse to admit any other type of service animal on the basis of local health department regulations or other state or local laws. The ADA provides greater protection for individuals with disabilities and so it takes priority over the local or state laws or regulations.

Not only Seeing Eye dogs must be admitted. ALL service dogs must be admitted, unless they are behaving in a way that disrupts your business. I still doubt yappy poodle was a real service dog, and his removal from the restaurant if he was barking and upsetting diners would be justified, but service animals come in all shapes and sizes. I know of a guide horse and some service monkeys, and all shapes and sizes of service dogs.

[pyxee]

Yeah I have seen a service monkey first hand a few times, the monkey was really sweet and well tempered. So imagine my surprise when I saw in the papers that the people who had the monkey were kicked out of a whole lot of businesses, because the monkey was disruptive. When really what was disruptive were all the people who would gather and gawk at the monkey.