geography

[AnqeiicDemise]

I feel sorry for humanity.

[Ttam]

My bf (on tech support) had to talk really fast & long to convince this one lady that US only has 50 states & that neither Canada nor Puerto Rico are among them.

Well... in their defence, Puerto Rico is technically part of the United States as a commonwealth. Canada, however....

It's just sad how few US Americans have maps and our education such as in South Africa and The Iraq, everywhere such as. They should definitely... our education over here in the US should help South Africa and The Iraq and the Asian countries so we will be able to build up our future.

[Seshat]

SC: "But I DON"T WANT faster shipping! I want GROUND shipping!!"
Me: "Ma'am, you're having it shipped to your address in Hawaii, correct?"
SC: "YYYYEEESSSS!!!!"
Me: "I can't send it ground shipping because it has to go across the OCEAN. UPS can't drive a truck from here to Hawaii. It has to go air."

I've heard of this fantastic new-fangled device that allows you to go ground across the ocean. It's called a boat. If it's large enough, it's a ship.

They must have named the large ones for the word 'shipping'.

[BookstoreEscapee]

It's just sad how few US Americans have maps and our education such as in South Africa and The Iraq, everywhere such as. They should definitely... our education over here in the US should help South Africa and The Iraq and the Asian countries so we will be able to build up our future.

Wait, you mean UPS doesn't have amphibious vehicles? Hovercraft?

[IHateStupidCustomers]

I've heard of this fantastic new-fangled device that allows you to go ground across the ocean. It's called a boat. If it's large enough, it's a ship.

They must have named the large ones for the word 'shipping'.

I suppose the company could do that...but my guess would be it wouldn't get there in the time we quote for ground shipping, and then that brings up more customer bitching.

And my guess is that the switch over from the truck to the boat/ship and everything that goes along with that, would, in fact cost the company more than normal ground shipping, so it's just easier for everybody to put it on a plane.

It did state where the shipping costs are listed in the catalogue that all orders shipped to Hawaii and Alaska are charged the extra $5.95 for air shipping, too.

[auntiem]

What I find funny is Hawaii has interstate highways.
On the weeping for geographicly challenged - I used to get really frustrated with people that wanted to go somewhere and were too lazy to even look on a map to see where they are spending their money to go. Or the people that would wonder why the flight isn't a non-stop when they are going literally half way around the world (a little fuel stop will keep your plane in the sky unless of course you don't want to be allowed any checked bags - fuel weighs a lot!).

[Interior Desecrator]

Maybe she thought Chitty Chitty Bang Bang was delivering her package.

[Alpha Strike]

It's just sad how few US Americans have maps and our education such as in South Africa and The Iraq, everywhere such as. They should definitely... our education over here in the US should help South Africa and The Iraq and the Asian countries so we will be able to build up our future.

Isn't this something Bush said?


On a related note: I still remember a story from a few years back when the Winter (?) Olympics were held in Salt Lake City. There were reports that folks from New Mexico were calling in for tickets and when asked their address would of course give the New Mexico part. Apparently they were then told that callers from ANOTHER COUNTRY had to secure tickets a different way...

[Becks]

The part of my brain that wasn't trying to keep me from choking on my soup while laughing at the caller's apparent stupidity said: "Maybe she was looking for a Mexican-themed resort in the US."

That's what I was thinking, too.

Somehow I doubt it, though.

[AnqeiicDemise]

Isn't this something Bush said?


On a related note: I still remember a story from a few years back when the Winter (?) Olympics were held in Salt Lake City. There were reports that folks from New Mexico were calling in for tickets and when asked their address would of course give the New Mexico part. Apparently they were then told that callers from ANOTHER COUNTRY had to secure tickets a different way...

I do believe it was Miss S. Carolina in the U.S. Teen Pageant.

-nod-

[alphaboi]

What I find funny is Hawaii has interstate highways...

Not only that but they're all on Oahu!

[auntiem]

I think it is because of the bridge they intend to build eventually

[Pagan]

Me: "I can't send it ground shipping because it has to go across the OCEAN. UPS can't drive a truck from here to Hawaii. It has to go air."
SC: "BUT THAT"S NOT FAAAAIR!"

Yeah, but UPS does have planes. And if you work for the company that I think you do (women's underwear modeled by Heidi Klum), I remember one woman in particular from my time there. She called on Christmas eve (before UPS and USPS did Christmas day delivery) and wanted something next business day air. Told her that it would be there the day after Christmas. She couldn't figure out why, she was placing her order before 3pm EST. I told her it was because the next day was Christmas and she would not believe me. I don't think I ever got her convinced!

On a related note: I still remember a story from a few years back when the Winter (?) Olympics were held in Salt Lake City. There were reports that folks from New Mexico were calling in for tickets and when asked their address would of course give the New Mexico part. Apparently they were then told that callers from ANOTHER COUNTRY had to secure tickets a different way...

Sadly, for us, this is nothing unusual. There's a column devoted to it every month in "New Mexico Magazine" and they never lack for stories.

We had several of these type of incidents when I was working at the aforementioned underwear company. We were the call center in Rio Rancho, NM. Can't tell you how many times customers were amazed that they were out-sourcing to Mexico and were impressed by how good our English was!

I do believe it was Miss S. Carolina in the U.S. Teen Pageant.

Thank you. Just because it's stupid doesn't mean that President Bush said it. And he knows where New Mexico is, too!

[Ttam]

I do believe it was Miss S. Carolina in the U.S. Teen Pageant.

-nod-

Yes. I thought it was oddly appropriate in this topic.

For those of you who haven't seen it, there's a video of it on YouTube.

[Alpha Strike]

For those of you who haven't seen it, there's a video of it on YouTube.

This woman is so painfully mangling the answer that it hurts to watch this video. I enjoy watching stupid people at work as much as the next person, but I feel bad for this lady since she wasn't being an SC. Instead of being a good experience, she'll always be known for this little piece of "work."