Announcement

Collapse
No announcement yet.

"But we are not from around here" (long)

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • "But we are not from around here" (long)

    So it was concert time again over the weekend.

    Trashy Rap Concert + Snow + late band = LOTS of Sucky Customers

    On Saturday it was freezing cold outside it had snowed all day Friday and was snowing off and on again. The band was coming from Colorado and got caught in the snow storm on there way to our venue causing them to arrive about 45 minutes after the doors should have opened. We had a crowed of people outside yelling let us. Finally we let people in even though the bans hadn't even had there equipment loaded on the stage. We had tons of SC's yelling at us for making them stand out in the cold for that long when the ticket said doors where at 7 we should have let them in at 7 not 8. I had to explain that the doors time does not take into account if there is bad weather that causes the band to be delayed.

    Here is one story from after the bands started playing.

    but we are not from around here

    Ok so above the front doors to the concert venue there are 3 signs saying NO RE-ENTRY and one saying NO SMOKING. We get a lot of people complaining about the no smoking so we have a smoke deck in the back of the building where people can go back and smoke.

    A couple walks out the front doors as they walk out I yell "Hey there is no re-entry if you walk out these doors you can't come back in" they wave me off so I yell "Have a nice night you guys." A little while later the couple comes walking back up to the front doors.

    Me:
    SM: Sucky man
    SW: sucky woman

    Me: There is no re-entry
    SM: *flashes wrist band from the bar show he is over 21and give me a stupid look*
    Me: There is no re-entry I can't let you back in
    SM: Then what is this for? *again flashes wrist band*
    Me: That was to show that you are over 21 and you paid the membership fee to get into the bar that has nothing to do with walking out the front doors.
    SW: But you won’t let us smoke inside so we went to our car to smoke
    Me: If you would have asked there is a smoke deck out back where you could have smoked and as you walked out I told you that there was no re-entry you waved me off.
    SM: Well we tried to walk around the back and the guy back there told us we have to come up here
    (Side note the people are allowed to go outback to smoke but there is security on the sides of the building so they can't go to there cars and people can't try to sneak in from the back)
    Me: that is because no one is allowed to go around back, and his orders are to send everyone up to the front of the building
    SM: Man we are not from around here we didn't know there was no re-entry can't you make an exception?
    Me: No the signs are very clear and I told you when you walked out
    *One of the owners walks out the front door stating he will be right back*
    SM: how do you know for sure you told us there is no re-entry you didn't say anything to that guy and he even said he would be right back.
    Me: he works here of course he will be right back, did you not notice the shirt that said STAFF?
    SW: But we are not from around here
    Me: Where are you from? *thinking this should be good they have no accent and speak perfect English*
    SM: California
    Me: Well last time I checked no re-entry meant the same thing in California as it does in Utah.
    SW: We are from California though so you can't do this to us.
    Me: Are you kidding California is part of the USA and so is Utah, we both speak clear English and those signs very clearly state no re-entry even if you claimed illiterate I would tell you know cause I told you when you walked out that you wouldn't be able to get back in.
    SM and SW: We where in our car smoking cause that sign *points to sign above door* says no smoking so now you wont let us back in.
    Me: Well I know you are not illiterate and since the right underneath the no smoking sign is the sign that says no re-entry you are not coming back in.
    SM: fine whatever *walks off with SW*

    I step out and watch them start walking towards the back of the building. The other security guy standing with me is laugh by now. I walk up to him

    Me: they are trying to go around back I will be right back
    Him: ok that was classic by the way

    I cut through the venue to the door by the back corner and catch up with them at the same time the walk up to my security officer there.

    Me: I told you guys there is no re-entry come back here isn't going to change anything
    SW: I was just asking this guy if he had a phone I could borrow, my aunt is inside and she has the car keys we can't get into the car without them.
    *hold on didn't they tell me they where in there car smoking?*
    Me: you are full of it
    SM: Excuse me you have no right to say that she is full of it
    Me: you guys told me at the front doors that you had gone to your car to smoke and now you are saying that your aunt has the car keys inside I am calling bull shit.
    SW: We where at our car smoking but my aunt is inside and she doesn't know where we went.
    Me: not my fault you should have listened to me in the first place. Now you can wait in your car for your aunt to come out after the concert.
    SM: Do you have a cell phone we can borrow to call her
    Me: No
    SW: But it is cold out here
    Me: Well go sit in your car cause I don't have a phone you can borrow and you are not going back in.

    *here is the best part as I say this my cell phone rings in my pocket I pull it out and answer it*

    SM: you just told us you didn't have a cell phone we can borrow. Now who is the liar?
    Me: I didn't say I don't have a cell phone I told you I don't have you you can borrow I don't loan my cell phone out unless you are going to pay for my minutes.

  • #2
    Burn!

    Absolutely classic. I love it when customers think they can talk their way out of the rules. It's as if we're suddenly going to cave in and say, "oh what the hell. My job's not that important anyway. Go ahead, do whatever you feel like doing."

    Comment


    • #3
      "we're from California you can't do this to us"
      In my state that might have gotten the response "I will actually take particular joy in doing this to you since you are from California" (we like Californians in general just not the ones that retire here and drive up the housing prices to almost triple what it was before they invaded)

      In case I haven't said this before - you are excellent at your job!

      Comment


      • #4
        you rock, dude!

        Comment


        • #5
          *here is the best part as I say this my cell phone rings in my pocket I pull it out and answer it*
          Hahahahahaha!!!!!

          That's awesome...
          I don't go in for ancient wisdom
          I don't believe just 'cause ideas are tenacious
          It means that they're worthy - Tim Minchin, "White Wine in the Sun"

          Comment

          Working...