Ask the same question, get the same answer

[poofy_puff]

This isn't sucky, but it is the kind of thing that goes on around here.

CS: Clueless Student

Me: Lab Tech

MG: Instructor


CS: "I'm looking for MG?"

Me: "I don't know where she is right now."

CS: "Do you know where I can find her?"

Me: "No."

[IHateStupidCustomers]

I get that a lot too, and I HATE it. My regular job is working for a legal newspaper, where I basically do typing and that's it. The only time I answer the phone, is when my boss is not there, and pretty much anyone who calls is going to need to talk to her, except if they're asking something like when we close or where we are.

Yesterday, my boss (Sara) leaves at 4:00. We close at 4:30. Phone rings at 4:28. I REALLY don't want to answer it, but it could be the higher-up bosses, so I have to. Goes something like this:

Me: take a guess
SW: woman that can't take a hint.

Me: "greeting"
SW: "Is Sara there?"
Me: "No, she's already left for the day. She'll be back in tomorrow at 8:30."
SW: "Well...maybe you can help me. I need to know the price of advertising."
Me: "That would be something you would have to talk to Sara about."
SW: "You mean you can't give me a price over the phone!!??"
Me: "I don't handle any of the pricing, ma'am. In fact we don't even do it in this office. Again, you'd have to talk to Sara about that."
SW: "You don't just have a price per line!?"
Me: "As far as I know we don't, but, like I said, I don't do the pricing. All I know is the customer typically faxes us what they want to be published, we type it in our format, and then we give you a quote. But, AGAIN, you'd have to talk to Sara."
SW: "But I know how many lines it is!"
Me: "They way you have it typed might give a different number of lines than how we have to type it for the newspaper. If that's even how they do the pricing. I'd really suggest you talk to Sara in the morning."
SW: "But I send you guys stuff all the time!"
Me: ??? (well, then, shouldn't you have an idea what it costs?) "Maybe Sara can give you a ballpark figure, ma'am. I really can't answer anymore of your questions, you'll have to talk to Sara.
SW: "Give me her voicemail!"