Just let her go thru the stupid lawsuit. I doubt any judge worth his salt will take the case seriously.
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A lawsuit? Just because the bitch thought you were rude?? I'm at a loss.
I've been treated worse by people in the service industry, but I've never felt the need to sue! I just grumble to anyone who cares to listen and then just forget about it."I used to be Snow White... but I drifted."~Mae West
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Quoth Hon'ya-chan View PostJust let her go thru the stupid lawsuit. I doubt any judge worth his salt will take the case seriously.
What an entitlement whore. I'm sorry you had to put up with her abuse, but I'm glad your GM is sticking up for you. Hopefully, the hag's lawyer will laugh his arse off at her before telling her she has absolutely no case whatsoever. Even if it does go all the way to court, hopefully you'll get a super-competent judge who'll give her the vicious scolding she so desperately deserves before making her pay your court costs!I don't have an attitude problem. You have a perception problem.
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If I had gotten her an item and she threw it back at me, I'd have assumed she changed her mind and put it back...
Maybe your store should invest in some baskets so customers can carry their stuff and not worry about it getting "stolen"...I don't go in for ancient wisdom
I don't believe just 'cause ideas are tenacious
It means that they're worthy - Tim Minchin, "White Wine in the Sun"
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Good God! It's not often that my jaw is hanging open as I read a SC story, but this takes the cake! Please come back and let us know if it goes further.
Also, good on your management for not kissing her ass just to shut her up. I firmly believe that's why we have so many SC's in the world today, because alot of times management just gives in to them to get rid of them."So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13
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I havent heard anything more about this as of today. I would imagine it was just empty threats. My district manager called and talked to me today and never said anything about it. I think that the company is just willing to let it die as long as she doesnt make it go further."I hope we never lose sight of one thing, it was all started by a mouse" --Walt Disney
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Quoth king4aday View PostI started to walk away when she threw (yes threw) the underwear at me...which I caught and she statedProviding Excellent customer service and Filtering out nonsense people.
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Quoth IHateStupidCustomers View PostI can't stand it when you try to be nice to customers and they are so rude back.
"How are you doing?" he asked.
"I've got a cold and I need a hug," I whined.
We both stayed a respectful distance apart as he gave one of those big people laughs.
Rapscallion
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Quoth PhotoChick View PostMaybe the idiot judge who sued the dry cleaners will hear her case. They're kindred spirits.
http://www.foxnews.com/wires/2007Nov...nPants,00.html
(and the only reason it's linked to FOXnews is because Newsweek already deleted it and I can't find any other old links...)"I, too, am saddened by the lack of hookers in this thread." -LingualMonkey
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Quoth Marxfan View PostA lawsuit? Just because the bitch thought you were rude?? I'm at a loss.
I've been treated worse by people in the service industry, but I've never felt the need to sue! I just grumble to anyone who cares to listen and then just forget about it.
But the OP wasn't even a bad employee, which is bizarre. She must be a lonely, sad woman.
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Quoth IHateStupidCustomers View PostMe: "Hi there! How are you today?" Just a friendly greeting, not trying to make her buy crap.
SW: "NO! I'm just LOOKING!"
Me: No thanks, I'm just looking.
I know that some folks are commissioned or on some kind of quota. So, if I do want to buy something, I'll find that person again so that they can get credit.
Now, if an aggressive sales person asks me three or four times and I say "no thanks" each time ... that's an entirely different thing. They'll never get my business."Always stand near the door." -- Doctor Who
Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie
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