Little things that SCs do that bother me but shouldn’t

[Neo_Classic]

1. Not saying “Hi” back or completely ignoring a well-wishing by a cashier or any other associate. A simple nod would suffice thank you.

2. Asking a question over and over again while the cashier is busy counting money. Wait a minute!

2b. Asking how much something is for each item. There are stickers on the shelves for a reason.

2c. Asking the cashier for crisp bills. WaMu, Wachovia, and Bank of America are less then five minutes away.

3. Asking if this register is opened. Look up at the sign and see if it’s illuminated. There goes your answer.

4. Standing at a closed register.

5. Staring and/or glaring at me while I’m doing something behind the customer service desk.

6. Licking your thumb and then counting out your money or when handing me a piece of paper, etc… Ewww.

7. Saying any of the following things:

* To a cashier who is standing at the end cap. “Oh, are you waiting for me?” or “Let’s give him something to do.”

* When the cashier checks the bills for counterfeiting. “I just made that yesterday.” Insert stupid laugh. “It better be real. I just got it from the bank!”

* “Don’t call me ma’am!” or “Don’t call me sir. I’m not in the military.” Um…okay. How about asshole?

8. Doing any of the following things:

* Putting money on the counter instead of the cashier’s hand.

* Staring at the pinpad instead of swiping your card.

* Asking whether to hit "Clear" or "Accept" after signing your name. What is the logical choice? Common sense people.

* Signing your name and not hitting anything. The machine doesn't automatically know when you're done.

* Saying "pin number" instead of just "pin".

* Not putting the stylus back where you got it.

* Wasting plastic bags for no good reason. You do not need to bag one little package of 0.98 cent screws or fender washers.

Now some of you are wondering, "Why shouldn't this stuff bother us?" Pick your battles. Surely we'd rather have an SC bore us with overused jokes like, "If it doesn't scan it's free!" then the jerks who curse at us if the price is wrong.

[theredbaron47]

Now some of you are wondering, "Why shouldn't this stuff bother us?" Pick your battles. Surely we'd rather have an SC bore us with overused jokes like, "If it doesn't scan it's free!" then the jerks who curse at us if the price is wrong.

Bingo! Everything on this list hit home with me in some form or another, but I'd much rather the customer stare at the pin-pad like a shit-chucking ape instead of scream at me for "ripping him off", or some such other load of malarkey.

Also:

6. Licking your thumb and then counting out your money or when handing me a piece of paper, etc… Ewww.

This is precisely why we keep a jug of Purell hand sanitizer next to the register.

And yes, I'm ballsy enough to take a squirt while a less-than-hygienic customer is still packing things up to head out.

</wretch>

[blas]

Ironically enough, whenever someone tells me "I'm not a slave master" or "I'm not in the military, don't call me sir!" then just to be a smartass, I do say "Would you prefer asshole?"

[GolfCart34]

Ironically enough, whenever someone tells me "I'm not a slave master" or "I'm not in the military, don't call me sir!" then just to be a smartass, I do say "Would you prefer asshole?"

There are a few customers at my bank who I refer to as "sir," but it's more of a joke with them. At least I have lots of customers with a sense of humor where I work.

[theredbaron47]

What in the hell do they want to be called? Seriously, all kidding aside, what are we supposed to address them as then?

[Bluenomi]

Breathing. Some days that is enough to pi** me off.

[chainedbarista]

on the money issue:

*don't present a $100 bill and get pissy because we cannot change it out; we're not a bank and are not required to change it out for you. find a bank and use them; THAT'S WHAT THEY ARE THERE FOR, MORON.*

show us the courtesy we show you; we're here to provide you with service, have the humanity to treat us as people, instead automatons or slaves.

[rerant]

- Customers who come into the store with $40 and expect to buy everything we sell, only to get pissy when they realise they don't have enough money.

- Leaving their carts wherever they please. We have cart stations for a reason.

- Leaving carts with product in them then wandering off to find other things for more than 30 minutes then getting mad at us when we sort them back to the departments. Pardon me, but I am neither psychic, nor is it my fault that you decided to abandon your items.
Next time either tell someone you're leaving things behind or take them with you.

- CELL PHONES! If you come to me chatting away on your phone, completely ignoring me, then I will not say a word to you throughout the entire transaction.
If you find that rude then please evaluate your own behaviour before criticizing mine.

- "Smile!" I will when you leave, thank you.

- People calling me "the lady". I don't know why this bothers me, it just does.

[HALFHUMANHALFZOMBIE]

#1: Touching things and handing me things that are on the belt while I'm scanning them. (I'm gonna stop scanning until you keep your hands to yourself).

#2: When customers grab the bags right out of my hand when I'm intentionally sitting them on the counter. (Ugh, I need my space).

#3: customers that reach over the bagging space across the counter to help themselves to bags or to grab bags that are not on the counter. It pisses me off more when they ask me if the bag is finished.. Well I'm just going to say "Only the bags that sit on the counter are the ones that are done bagging" please don't interrupt my work and when you do that I feel like you are going to attack me.

#4: Interruption while I'm having a conversation, Customers interrupt your work in general a whole to chimp around with you and ask for little stupid favors like "hand me the gum or chocolate bar" but the ones that piss me off more are the Sc's who interrupt me while I'm talking to a co-worker like there is a lot of people who aren't talking to others.

#5: Customers who shop in a hurry : More stupidity for the ones who shop when they are supposed to be working.

#6: Sc's that start talking to me without grabbing my attention by saying "excuse me"

#7: Cell phone idiots who pester you for a price check after the transaction goes through

#8: Sc's who bother me for a bag when they aren't at my tilland get all bitchy when I ask them for a receipt.

#9: Elderly ladies who want their heavy items bagged lightly!

[TequilaSunrise]

Customers who call me by my name. I don't know you, you don't know me, DON'T ACT LIKE YOU KNOW ME!
GRRRRRRRRRRRRRRRRRRR

[Slow-Jo]

on the money issue:

*don't present a $100 bill and get pissy because we cannot change it out; we're not a bank and are not required to change it out for you. find a bank and use them; THAT'S WHAT THEY ARE THERE FOR, MORON.*

show us the courtesy we show you; we're here to provide you with service, have the humanity to treat us as people, instead automatons or slaves.

ive posted about that before! and it happened to me again today too! lady comes in with 2 $100 bills and wants change. im sorry i forgot the combination to my HUGE safe FILLED with all the 5s, 10s, and 20s one will ever need!

my pet peeves!

1. if i ask them if thats all, and they just drive away. a "yes" or even "screw you!" would be nice
2. say what they want at warp speed and exspect me to remember and type it all in at once.
3. after they have broken the speed of light with their order, they drive offand dont allow me to repeate it. best yet when they get to the window and bitch when the order is wrong.
4. "oh sorry sir, i need my pen back." "but i want/need it" yeah well so do i! put the pen down and nobody gets hurt!
5. chews on my pen. eww. no you can keep it now.
6. wants me to break out the finger puppest and reteach them simple math skills, by adding up every small item on their order.
7. "is it cheaper to get the meal?" no i like to mess with your mind. it helps me sleep at night.
8. totally ignores the drive through sign and orders at the window. then complains when it takes longer.
9. insists on NOT turning off their engine, and instead tried to scream his order to me. when your jacked up diesel peice of crap truck engine is par with my speaker, i hear dick all but MURURURURUHHHAAAAAMURHRHRRH!!!
10. flooring it when they leave the speaker box.

k i think im done. for now :P

[ArenaBoy]

Customers who call me by my name. I don't know you, you don't know me, DON'T ACT LIKE YOU KNOW ME!
GRRRRRRRRRRRRRRRRRRR

Hate, hate, hate, hate, hate that.

One of my highest irritants was people who started talking before they open their window then bitch at me when I asked them to repeat what they said.

[Listerfiend]

Continuing on...

1) After offering customer a bag for a large item or other kind of service like that and then customer saying "yes, if you have it." WHY would I offer something I didn't have?! "You want a bag for it? Ha! Too bad, sucker!"

2) Customers who have expectations that are entirely too high. This includes expecting cashier to know prices of everything in store, what sales are going on for every department, and all of the products we carry. A customer once asked me if we had "any larger gift bags." I told her "all of our gift bags are in aisle 44, so they would be there." This wasn't good enough; she then proceeded to berate me by saying stuff like "I already looked--don't you know if you have any larger ones, or what sizes you have?!" and becoming more angry with me. This lasted until I blew up at her (not my finest moment) "Ma'am, I have NO IDEA what dimensions all of our bags are. The largest bags we have are in aisle 44, with all of the other bags. We have no others. If you don't see what you want there, we DON'T HAVE IT."

3) Customers who ask if we have things that they know we wouldn't carry (what craft store carries cigarettes?)

4) Customers who read everything they see on the credit machine screen. "Please swipe your card. Processing. Enter pin. Processing. Processing. Approved. Please swipe card?! Why? I already did it? *swipes card* It isn't doing anything!" Meanwhile, The transaction's done, I'm waiting for them to sign the credit slip. This happens entirely too often. You'd think that if I'm there ringing people without a supervisor I'm competent enough to do my job and know how the credit machine works. *rolls eyes*

5) Customers who are shopping with other people, especially kids. It's as horrible as it sounds, I'll admit. But I know immediately that the person will be too busy conversing/taking care of the kid to pay attention to the transaction and will result in me having to do things over again.

6) People who blame me for things corporate decrees. This includes not being able to do exchanges, not being able to change prices on sale items, etc. Just tonight I was verbally assaulted by a customer who was mad that we don't do gift receipts. It took about three minutes to convince her that there was nothing I could do. She left being all huffy, and left me wondering why she didn't just get the person something she knew they'd like (or maybe just... a gift card?).

Once again, all of those things happen all the time. You'd think I'd be able to shrug them off but they bother me to no end every time they occur.

[TravisRB69]

I love holding a door open for a whole family of SCs to get through, and not getting a thank you from ANY of them.

Instead of saying "excuse me" if I'm in your way, by all means, just plow through like a f***ing freight train, causing me to have to jump to the side fast, ripping my shirt on some shelving in the process (true) or knocking something off the endcap (breakable, of course) because you were in such a damn hurry to save what? 5 seconds? (also true)

Instead of saying "excuse me" if I'm in your way, by all means, just stand there and give me a dirty look until I move. If I don't notice right away, feel free to sigh.

[aurelemsrealm]

1. Cell phones. Put it away or go away!

2. Big bills, especially for small purchases.

3. Big bills. No, not a repeat. Buy something, or forget about busting it. Don't stand there like you're going to argue me down. It doesn't work that way. You don't know who you're pissing off, or how stubborn I can be. Ask my family, they'll tell you I'm just that stubborn.

4. Throwing your money or card on the counter. Your change or receipt will be thrown back at you. If you make a comment about it, your behavior will be thrown back at you, too. Would you like me to throw anything else at you while I'm at it?

5. Sitting your stuff so that I have to reach across the counter to grab it. Yes, I'll do the same to you when I ring it up, and bag it. Just you watch. The grunt and sigh until I hand or slide it over to you routine doesn't work. I'm busy counting money or sorting my receipts by that time. Get it yourself, and get out of my sight.

6. Throwing your trash on the counter, and expecting me to throw it away for you. I'll just direct you to one of the trash cans you passed to get to me. The only time I might make an exception is if I happen to have the trash can next to me, or you're giving me your losing lottery scratch-offs to put on the second chance drawing. (I can be nice if they're giving me something I want, even to the ones I think are total douchebags otherwise.)

7. Expecting me to dispose of your utility bills when you come to pay it over Western Union. Nope, it's yours, and I don't want responsibility for it. Same goes for any other receipts that didn't come from our store. I'll tell you where the trash cans are, and you can throw it away yourself. If you don't want your customer copy of our receipts, I'll just put them with the merchant copies we have to keep. Otherwise, it's your trash, you throw it away.

8. Bringing everything to the counter, then leaving it in my way while you go do something else. Put it on the empty counter if you don't want to carry it! Otherwise, find somewhere out of the way to put it until you're ready to pay.

9. Waiting until I start ringing you up to realize you want something else or have to get more money. Come prepared, or don't come at all!

10. Penny nazis. The ones who throw a fit if their purchase comes up a penny over because they claim they always put pennies in the tray. They make a big issue if there are no pennies in the tray, or they start grabbing pennies from the tray even when they obviously have an abundance of change. That's why I just throw the pennies in the drawer. You pitch it in the tray, it's your loss. Don't expect me to sympathize or care because I don't. Just shut up and pay it, but I'll settle for forget it and go away. It's not like I'm making a federal case over a cent or two. Definitely don't ask to bum money off me unless you want a nasty reaction.

11. Handout whores. People who always ask for freebies like old donuts, ice, cups, condiment packets, plastic utensils, etc, but rarely if ever buy anything. I especially hate the ones who throw fits over being charged for ice, or being charged full price for a regular cup just because "it's just ice." Then, there are the ones who want to bum cigarettes, lighters, money, etc., off us personally. Bumming off me, personally, is where I draw the line unless I really know and like a particular customer. If I don't know or like the customer, then forget it.

12. Directions/phone numbers. I'm not good at giving directions, so I generally just refer people to the maps when they ask. I may know my way around town, but I'd rather not have to explain it to someone who doesn't. If you want to know an address or phone number, I'll just hand you the phone book. Don't bother me with it. I'm already busy with the tasks required by my job.

13. People in a hurry. I hate people who crowd to the front because they feel they can't be bothered to wait. Yes, I tend to make snide remarks to such people, too. If I can, I also put them off. I'll set your pump for $5 when I get around to it, but I have other customers who've been waiting patiently in line before you got here. Deal with it! Oh, what's this? 50 cents for the paper. Thank you for waiting your turn! I'd sure hate to hold you up while I wait on the customers already waiting ahead of you.

14. Lottery. I hate people who bring in big stacks of tickets to check. Do they have a rat hole where they stash them until the big day comes? I hate people who pick a ticket, scratch, cash-in, pick another ticket, scratch, cash-in, repeat again and again. I also hate people who bring in tickets to check, and drop them at the counter before they go do their shopping as if I'm supposed to drop what I'm doing and jump on checking those tickets. I usually happen to be busy doing my paperwork, and so they still have to wait until they get to the counter before I check their tickets. I hate people who try to say the machine is wrong. THE MACHINE IS NEVER WRONG!!!!! I don't care what the ticket says. THE MACHINE IS NEVER WRONG!!!!! End of discussion. Also, while I'm at it, if your ticket was lucky enough to win big, I can decline to pay out the winnings or pay them by money order. Telling me that I have to pay it out or you'll complain is a mistake, and I will most definitely refuse to pay out. Go ahead and take it somewhere else, that place that you said sells the winners we never sell. If we never sell you any winners, why do you come back? Oh, yeah, see you Tuesday.... maybe Thursday, right?