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Don't bring that in here! (langauge)

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  • Don't bring that in here! (langauge)

    I manage an electronics store that sells everything from resistors to custom computers and everything in between. We are quite knowledgeable in repairing electronics (sometimes very obscure items).

    Even though we are good, we do NOT offer a repair or servicing option for customers (as we aren't licensed to work with some of the high voltage stuff so we don't bother as I would make 3 times more selling stuff than repairing).

    So once or twice a week we get dumb witted fuckwits that buy something and of course it doesn't work with their other equipment. heres one story.

    Lady buys pair of very nice computer speakers on a clearance sale (bitch beat me to them).

    Bitch calls saying that the speakers are rubbish and don't work on her computer anymore (this was an hour after buying). Of course we tell her to bring the speakers in for a refund AFTER being tested (ie after plugging them into our computer).

    So she comes on down with her four kids all under 6 - nightmare situation brewing.

    So we check the speakers on our computer (work beautifully first go).

    She walks out in a huff, but returns.

    Not only did she bring the little bastards who touch everything and JUMP on RC car boxes, she brings her computer with her. this computer was amazingly old. If it could talk it would tell you how it defeated the Enigma code in WW2.

    Well you're speakers must have broken my computer and slams it on the counter.

    Now, Nick who served her has been working at the shop for well over a year should know the policy of DO NOT TOUCH OR ATTEMPT TO FUCKING FIX SHIT THAT WASN'T BOUGHT IN OUR STORE! Obviously he doesn't. (more on Nick in a special dedicated thread which at this stage going to be an obituary).

    So he starts poking around in the computer, the bitch gets bored or something and says she's going to the *** bank to get some money out (4 doors up), and leaves all her kids in the shop. Stupid bitch we aren't a free childcare facility! (while gone we realise she has a password on the computer, so attempts at 'fixing' grind to a halt)

    And by what was in her hand when she came back I started to wonder "When did *** bank start handing out Ice Cream cones?"

    So she may have gone to the bank but she obviously thought "This is my only chance to get an Ice Cream without the kids nagging for one, my fat ass is desperate for that creamy goodness!" The nearest ice cream store is a few blocks away.

    On her returning the kids went ballistic when they saw she had the last of the snack in her hand. More chaos.

    She even had the nerve to tell US off for not 'fixing' her 'computer' while she was gone.

    I told her to politely fuck off.

    PS: Yes I am agro, it happens often. I just have a short temper for braindead people and staff without the balls to tell customers our policies.

    Heads up Nick YOU are next.
    SC:What makes you think you can tell me how to do this?
    ME:Because I finished Pre-school, Elementary School, High School
    and College first time. Now: Red wire is positive.

  • #2
    Ol' Nick definitely needs to start enforcing that policy. It's there to protect your asses. If they didn't buy it at your store, you have no recourse of any kind to compensate them or replace anything that might get damaged in the process, because you have no idea of the value or what she paid for it, because it's highly unlikely she has any kind of receipt. On top of that, if that computer is that old, the chances of finding parts that will work with it are slim to none. That's a disaster just waiting to happen, not to mention the fact that if at any future date that bitch has a problem with her computer, the very first thought that's going to pop into her mind is "Oh, that guy down at that store worked on it, he must have broke it!"

    I say have at 'em!
    A fact of life: After Monday and Tuesday, even the calendar says W T F.....

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    • #3
      Thanks IT Grunt! In fact the bosses who don't really act like bosses when it comes to Nicks antics have pulled me aside a few times to 'cool down' - fuck someone has to act responsible around here.
      SC:What makes you think you can tell me how to do this?
      ME:Because I finished Pre-school, Elementary School, High School
      and College first time. Now: Red wire is positive.

      Comment


      • #4
        http://www.customerssuck.com/board/s...ad.php?t=21429

        The Nick thread for all interested!
        SC:What makes you think you can tell me how to do this?
        ME:Because I finished Pre-school, Elementary School, High School
        and College first time. Now: Red wire is positive.

        Comment


        • #5
          I'm not even tech savvy, but if it had been me when that thing was slammed down, I'd have simply looked at it, then at her, and say in all honesty;

          'Ma-am, your computer doesn't work because it's older then I am. It's gone senile.'

          ... and wouldn't have touched the darn thing. Thanks for the Nick thread *goes off to devour it*. Hope you have better luck with the bosses actually doing their thing soon.

          Comment


          • #6
            Quoth WanderingSaint View Post
            'Ma-am, your computer doesn't work because it's older then I am. It's gone senile.'
            Ain't it the truth. I've had to deal with some old computers here before they managed to start replacing them that made me think they were malfunctioning just to spite me.
            A fact of life: After Monday and Tuesday, even the calendar says W T F.....

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            • #7
              Where I work, we don't even bother fixing the older machines. It's just not worth it after awhile. They all get scrapped--the drives, cables, and other goodies go into more deserving causes...and the cases (which are usually cheap ones that suck)...get the hell beat out of them with a 40-pound fence maul
              Aerodynamics are for people who can't build engines. --Enzo Ferrari

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