Tweet
Merry frikkin' Christmas, majority of MYCompany customers, and thanks for glaring at me through the entire transaction and scoffing when I say, "Your receipt's in your bag and have a great day!" even though I didn't insert my usual sarcasm into any part of that line; I didn't pester you trying to sell things (when you said No, I took it to mean No and I shut the hell up), and I got you through my line quickly and effeciently, so I kind of maybe expected a little cheer for making your shopping experience as stressless as possible when you were in my store.
But whatever.
I clocked in. Someone's playing our Guitar Hero arcade. It was 11am. They were playing Joan Jett's "I Love Rock and Roll." There are over 70 songs on this game, since someone had put in the Unlock All code, so all songs could be played.
The ID 10 T error
Guy calls, says it's been six months after he bought his refurbed PS2, it stopped working and he needs to exchange it. He begins with saying, "I bought that uh, that uhhh thing with it, that uhh.." I clue in and reply, "The year-long warrenty?" He seems ro recognize this. "Yeah!" he says enthusiastically, and I tell him to bring that receipt, because we can't do anything without that receipt, and his broken PS2, and we'll see if we can't switch it out for him.
Me: Nngh.
R: store manager, can be funny at times
BIE: biggest idiot ever.
BIE: yeah I bought this PS2, it doesn't work, I need to switch it out.
Me: You called earlier, right?
BIE: Yeah.
R: Okay, I'll need to see the receipt. You did get our year warrenty, right?
BIE: Yeah! -gives R the receipt, which in no way indicated a purchase of the warranty. R sighs. He will have to call since this guy seems to believe that he got it-
Me: Just give us one minute, since it's not on your receipt we're going to have to call to verify that you purchased the warrenty and it sometimes takes a while.
BIE: Okay. -zones out-
The time is around 12pm. Someone else is playing Joan Jett. Wait. Didn't I just hear that song? Thirty minutes pass. I hear it again. Damnit, in fact, it's been playing this entire time.
R: -puts the phone down, stares at BIE- You didn't purchase the warranty, did you.
BIE: ...no, I guess not. I'm ganna go look around. -wanders off-
R: -heavy sigh, stares at me- I think I know what the problem is.
Me: What's that?
R: I think what we have here is a classic case of an ID 10 T error.
Me:
Yeep.
Moron gets some crap and leaves his PS2 on the counter. Joan Jett is playing again. it's around 1pm. Moron comes back in fifteen minutes later. "I forgot my system!" Yes you did, and you also bought a bunch of games for it that you can't play, because, well, it's broken!
At around 5pm some kid comes in and start's playing I Love Rock and Roll. He fails. So he plays it again. And again. And again. Until 7. I'm in the middle of a transaction and I can't take it anymore. I reach over and cut the power strip off. He bitches and moans while I'm trying to help a customer (this kid's around 10, no parent in sight) and starts yakking at me to "fix the playstation!"
My reply: It's broken. Go find something to buy or go find your parents.
The customer I'm helping kind of snickers. Sigh.
But whatever.
I clocked in. Someone's playing our Guitar Hero arcade. It was 11am. They were playing Joan Jett's "I Love Rock and Roll." There are over 70 songs on this game, since someone had put in the Unlock All code, so all songs could be played.
The ID 10 T error
Guy calls, says it's been six months after he bought his refurbed PS2, it stopped working and he needs to exchange it. He begins with saying, "I bought that uh, that uhhh thing with it, that uhh.." I clue in and reply, "The year-long warrenty?" He seems ro recognize this. "Yeah!" he says enthusiastically, and I tell him to bring that receipt, because we can't do anything without that receipt, and his broken PS2, and we'll see if we can't switch it out for him.
Me: Nngh.
R: store manager, can be funny at times
BIE: biggest idiot ever.
BIE: yeah I bought this PS2, it doesn't work, I need to switch it out.
Me: You called earlier, right?
BIE: Yeah.
R: Okay, I'll need to see the receipt. You did get our year warrenty, right?
BIE: Yeah! -gives R the receipt, which in no way indicated a purchase of the warranty. R sighs. He will have to call since this guy seems to believe that he got it-
Me: Just give us one minute, since it's not on your receipt we're going to have to call to verify that you purchased the warrenty and it sometimes takes a while.
BIE: Okay. -zones out-
The time is around 12pm. Someone else is playing Joan Jett. Wait. Didn't I just hear that song? Thirty minutes pass. I hear it again. Damnit, in fact, it's been playing this entire time.
R: -puts the phone down, stares at BIE- You didn't purchase the warranty, did you.
BIE: ...no, I guess not. I'm ganna go look around. -wanders off-
R: -heavy sigh, stares at me- I think I know what the problem is.
Me: What's that?
R: I think what we have here is a classic case of an ID 10 T error.
Me:
Yeep.Moron gets some crap and leaves his PS2 on the counter. Joan Jett is playing again. it's around 1pm. Moron comes back in fifteen minutes later. "I forgot my system!" Yes you did, and you also bought a bunch of games for it that you can't play, because, well, it's broken!
At around 5pm some kid comes in and start's playing I Love Rock and Roll. He fails. So he plays it again. And again. And again. Until 7. I'm in the middle of a transaction and I can't take it anymore. I reach over and cut the power strip off. He bitches and moans while I'm trying to help a customer (this kid's around 10, no parent in sight) and starts yakking at me to "fix the playstation!"
My reply: It's broken. Go find something to buy or go find your parents.
The customer I'm helping kind of snickers. Sigh.
Comment