You Won't Open for Me??

[SubwayGirl]

We are only closed two days a year, Thanksgiving and Christmas Day. We closed early today at 5pm. So the phone rings at 4:45.

Me-I just want to go home, it's Christmas Eve!
SC-yep

Me-standard greeting
SC-yeah I need to order a party platter for later this evening.
Me-Um-I'm sorry sir we are closing in 15 minutes
SC-You have to be joking!
Me-No sir, we close at 5pm every Christmas Eve
SC-Well, I can be there by 7pm to pick this up.
Me-I'm sorry sir, we close at 5pm and will actually be out the door by 5:15
SC-Do you mean to tell me you won't stay there until I can pick up an order.
Me-I'm sorry sir, but no, we close at 5pm.
SC-FINE then, I'll just get the order for tomorrow for lunch. About 11 am.
Me- I'm sorry sir, we are closed for the day tomorrow.
SC-This is bullshit. Can't you either stay later tonight or come in tomorrow so I can get this order. My kids really wanted Subway for a Christmas treat.
Me-(By this time I have started to let my anger and impatience come through) Sir, no, we are closing at 5 pm today and we will be closed all day tomorrow. I plan on walking out the door by 5:15 and not coming back in the door until Wednesday morning.
SC-YOU are being very RUDE, this is BULLSHIT

I didn't know what else to do, he wasn't taking no for an answer, so I hung up the phone. The phone rang off and on until I got out of there. I suppose he will call and complain, but seriously, I was at my wits end and didn't know what else to say.

[TruthHurts]

It sounds like you did the right thing. The SC had no right to insist that you work on Christmas simply because he was too lazy and waited until the last minute to order his "Christmas treat"

[XCashier]

SC-This is bullshit. Can't you either stay later tonight or come in tomorrow so I can get this order. My kids really wanted Subway for a Christmas treat.

"What a coincidence! MY kids wanted to spend Christmas Eve and Day with me for their Christmas treat!"

or, "Ah yes, the Traditional Christmas Fast Food Sandwich. Why don't you try, oh I don't know, cooking a turkey or ham, you know, a traditional dinner?!"

Sorry, SCs, the universe does not revolve around you. The employees of the stores, believe it or not, are just as human as you are, and want the holidays off too. Terribly sorry to shock you like that, but that's how it is.

[Crazeyal]

Man... One of these days, someone's gonna set up a national database of A-Holes and get people banned from using the phone.

As long as I'm wishing I want a pony..

[marasbaras]

"How much are you going to pay me and the store, sir, to stay open another couple hours just for you?"

[blas]

Well, people have all kinds of traditions at dinner for Christmas, not all of them being ham or turkey. We have ravioli and baguettes.

But yeah, if he wanted one of thoe enormous subs for Christmas dinner, he should have called days ago.

[Calud]

Or at least hours.

[AirHostess]

What a selfish jerk

[GolfCart34]

Perhaps if his kids wanted a sub from Subway for a Christmas treat this idiot should have called at a reasonable hour, like right when the store opened on Christmas eve! Maybe, just maybe, then you might have been able to accommodate his request. I had Subway yesterday, but I went at 2 in the afternoon! I got out of work early and had to go to the DMV so I missed lunch. Subway was the easiest thing for me to grab on my way through.

I'm sure some local pizza joint or Chinese restaurant was open late last night. Why couldn't he call around and order from a place like that? Oh wait, because his kids dictated what to buy for supper.

Good for you for saying no.

[simplyanother]

Na, his kids didn't dictate what to get for dinner...he just used them as an excuse to get sympathy from the poor subway employee.

My SIL called me at about 10 pm last night, wanting to know what time my store closed, because the WALMART near her was closed already and she needed stocking stuffers! Bah. We closed at 6. Ha! (I wasn't there).

Anyway, Subway smells so good. I wish I liked it.

[McSlave]

I closed my Subway promptly @ 4pm and was out the door at 4:08pm. I am very surprised I didn't get this kind of crap. Although my Sunday day shifter did get 2 ppl who wanted 6 foot subs done in 20 minutes and didn't understand why we needed 24 hours notice. (for you non Subway folks the dough has to be thawed then four pieces braided in 1.5 foot sections and then you have to let it rise for like an hour or so then bake it and assemble it all )
But I tell you, the first time he said bullshit to me the gloves would have been off and I would have turned it loose on him and let him know in no uncertain terms what he could do with his party platter.
Some people's children huh ?

[bigjimaz]

How bad is the cooking in that house if they think that Subway is a good Christmas meal?

[Tito]

SC-YOU are being very RUDE, this is BULLSHIT

No, sir, actually YOU are the one who is being very rude, & it is bullshit that you would actually expect any employee to stay on their own personal time.

The scary thing is that this jerk has bred! We can only hope the kids don't grow up to be self-important jerks like Daddy.

[XCashier]

Well, people have all kinds of traditions at dinner for Christmas, not all of them being ham or turkey. We have ravioli and baguettes.

True, in fact, most of the folks in my old neighborhood had tamales in their traditional Christmas dinner. Still, it was prepared well in advance, and they didn't call the store as it was closing!

(Ravioli and baguettes...mmm, think I might make that next year! )

[DGoddessChardonnay]

Na, his kids didn't dictate what to get for dinner...he just used them as an excuse to get sympathy from the poor subway employee.

That is, if he even had any kids to begin with.

You'll be surprised what excuses people will come up with just to get their way.