Not really a sucky customer so much as one who cant seem to wrap her brain around the idea of seasonal items. Where I work we sell seasonal flavored coffee.
You can only get certain flavors at certain times of the year. I never thought this was a hard thing to understand until today.
SC- confused coffee lady
Me- the great and wonderful Leztwerp!
---
SC- I don't see the "insert seasonal flavor here" do you have any more?
Me- I'm sorry ma'am, we don't have anymore of that we changed our seasonal stock today
SC- So when are you going to get more?
Me- We'll have that flavor back next year for the holidays
SC- So you're out of it?
Me- No, its only available around the winter holidays. We've switched our stock to a new flavor. Its the fruit flavored coffee, it over here.
SC- I don't want that, I want the other one.
Me- Well, we wont have that again until next winter
SC- Really? I liked that one
Me- I'm sorry ma'am
SC wanders away without another word.
Awesome, and because all the higher ups decided it would be great new counter saving idea they got rid of two other flavors that we normally have.
Those I cant explain away as to being seasonal and have to listen to customers complain about them. Sorry folks I didn't do it.
You can only get certain flavors at certain times of the year. I never thought this was a hard thing to understand until today.
SC- confused coffee lady
Me- the great and wonderful Leztwerp!
---
SC- I don't see the "insert seasonal flavor here" do you have any more?
Me- I'm sorry ma'am, we don't have anymore of that we changed our seasonal stock today
SC- So when are you going to get more?
Me- We'll have that flavor back next year for the holidays
SC- So you're out of it?
Me- No, its only available around the winter holidays. We've switched our stock to a new flavor. Its the fruit flavored coffee, it over here.
SC- I don't want that, I want the other one.
Me- Well, we wont have that again until next winter
SC- Really? I liked that one
Me- I'm sorry ma'am
SC wanders away without another word.
Awesome, and because all the higher ups decided it would be great new counter saving idea they got rid of two other flavors that we normally have.
Those I cant explain away as to being seasonal and have to listen to customers complain about them. Sorry folks I didn't do it.
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