What? Housekeepers are people?....

[slick]

It sucks how people treat our housekeepers. Bad enough they think that making a room dirtier than it needs to be is some sort of treat for the housekeeper, they also seem to think that housekeepers have no lives, or families, or friends, or a damn life outside of cleaning rooms.

RAMF = Retard Ass Mother Fucker

So RAMF got a room for him, his wife, and teenage son last night. This morning RAMF comes to front desk to ask for an extended check out (late check out). An hour is normally given to anyone that asks. Well RAMF wanted a 5pm check out. Sorry buddy, thats not a LATE checkout. We tell RAMF that he's going to have to pay for another night for a checkout that late. He then says "I will check out at 4:55pm and let it be the last room the maids have to clean".

First off, housekeeper, not maid. Second, the housekeepers do not work a 9-5 shift, they work a "work to completion" shift. Third, are you trying to say that it only takes 5 minutes to clean a room?

I explain to him that the housekeepers will be done by 2pm, and that I will give him a 2pm check out, but that I am not going to make my housekeepers wait until 5pm. He then says "So it will go uncleaned for the night, its just one room". I explain again, 2pm checkout for free, a minute after, its a full nights charge.

Then he starts to show his real colors. "I don't get it, damn immigrants probably have nothing to look forward to at home, they should just work". HUH? I don't even get what that means, they have a home, they have kids, and husbands. But I didn't like that he used "damn immigrants", as though they don't matter. So I told him he is not getting a late checkout and that since it was 11am, official checkout time, he had to go. Of course he was pissed and threw some choice words my way, but I always find it humorous when some bigot tells me to "go back to Iraq", especially since I am East Indian and Canadian born, lol.

Just wanted to say that as of tomorrow, I am no longer posting on CS, because I am going back to Iraq and may not get a chance to go online

[d962831]

wow, simply wow. He must lead a very sheltered life, or he ignores everything he doesn't find interesting. I don't understand how people can't see distinctions between people of different ethnic backgrounds.

[myswtghst]

Stories like this make me so grateful for my family. We were staying in a hotel last week, and on the first or second day there, dad pulled the housekeeper aside and gave her a twenty dollar tip, just in case he didn't get a chance to do it later in the week before we left.

[Irving Patrick Freleigh]

Well, conisdering RAMF's ancestors most likely immigrated to the U.S. from some other country, in a small way that makes him a damn immigrant who should just work because he's got nothing to look forward to at home.

Stay safe in Iraq.

[ThePhoneGoddess]

Oh yeah, when I worked at the hotel/casino we used to get this all the time. People would walk up to the housekeepers and rant at them for a good five minutes straight or they would start giving them anally detailed instructions about exactly how they wanted their room cleaned. They would then come down and rant to us about how they wasted five minutes of their time yelling at a housekeeper who did not speak English.

They'd pull the 5Pm thing with us, too. "It can't take mroe than five minutes to clean the room, they can do it just before five!" Well you know, if you hadn't gone and practically destroyed the room and let pweshus pull all the covers off the beds and stuff them in the bathtub to run water over them, it wouldn't take so damn long to clean the room!

[BookstoreEscapee]

Last time I stayed at a hotel, I left $10 in the envelope (for 2 nights) and, made sure pretty much the only thing the housekeeper had to do after I left was change the sheets and put out new towels. I also left well before checkout time, so they had plenty of time to get to it, too. I even put all my trash in one can so they have that much less to do. I like to leave the minimum amount of work for them that I possibly can...

[hotelnpa]

Yeah, people treat our housekeeping staff like crap too. I saw one of our housekeepers say hello to a guest in the hallway and he totally ignored her looking straight ahead.

While we grant late check out (2:00) to our membership guests, it can throw housekeeping out of whack because most are done by 2:00 or earlier. Since most of our guests are stayovers during the week, a housekeeper may have to wait a couple of hours before they can clean a late check-out. I understand it's a good concept, but I wish we didn't offer extended check-outs because 3/4 of the time, the guest ends up leaving later than 2:00 or decides to stayover, often times messing up our inventory. That is one reason why a hotel gets overbooked and we have to walk people to another hotel.

[jnd4rusty]

When we stayed in Vegas last year, I made sure I left a little note each morning along with a few dollars for the housekeeping service. I put it on my pillow and thanked them each day we were there. (we were there for a week) My room always had everything we needed and was always very clean. I believe in making sure that good work is rewarded especially to those who have the "thankless" jobs.

[marasbaras]

I must be old because I just can't bring myself to use the word "housekeeper" ... I use maid. It's like "flight attendant" and "stewardess". I tried for a while, just gave up.

Still, I usually leave a couple of dollars on my pillow for the maid every day. They do a relatively thankless job. Although, I've never gone so far as to leave a note. I thought the tip was quite clear.

Regarding immigrant maids ... at almost every hotel where I've stayed, and I used to travel on business a lot, I noticed that if the maid staff was of one nationality just about the entire staff seemed to be of the same nationality. Mexican, Russian, Filipino, etc. I thought that was interesting.

[ThePhoneGoddess]

Regarding immigrant maids ... at almost every hotel where I've stayed, and I used to travel on business a lot, I noticed that if the maid staff was of one nationality just about the entire staff seemed to be of the same nationality. Mexican, Russian, Filipino, etc. I thought that was interesting.

It's because it's a job at the very bottom of the totem pole that you don't need to know any English to do. The hotel will have whatever immigrants are plentiful around doing the job. Often, the head housekeeper is also an immigrant, but often an older woman who's been here for years and speaks English. She needs to be able to communicate with her entire crew, so they tend to be the same nationality as her. For instance when I worked in Texaas at a hotel all the housekeepers were central American. Mostly Guatemalan and El Salvadorean. Hotels on Staten Island usually have Russian or Ukrainian housekeepers because there is a huge population of them there, and my uncle's hotel in Stockton, California, has a staff of Asian housekeepers, mostly Hmong, because there is a huge population of them there.

[Fawn]

My first job was a housekeeper at a Hospital. Hard work, but I did it well. Lots of bad memories though.

That guy was ignorant and housekeepers work very hard.

[LifeCarnie]

Just wanted to say that as of tomorrow, I am no longer posting on CS, because I am going back to Iraq and may not get a chance to go online

Should have told him that you would, but you just picked another shift at 7-11!!

Stereotypes are fun.

[Saydrah]

Sheesh- I wonder if anyone will ever inform that guy that immigrants, on average, have larger families than American citizens? So she would have MORE to go home to. Does he think you get an automatic spay/neuter when you leave your native country, to make sure you can never ever have a family here?

[XCashier]

"It can't take mroe than five minutes to clean the room, they can do it just before five!"

I'd like to see the SC demonstrate the fabled five-minute-room-cleaning. They'd probably leave the room looking worse than before they started!

[marasbaras]

I dunno, I've seen some maids go through rooms very fast and very well. Five minutes is pushing it. But, ten. Ten I've seen.