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Stupid customer of the year award

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  • Stupid customer of the year award

    And January's just begun!

    Anyhow, I used to work at Target in the fitting rooms there, but now I do customer service for a home improvemt store's credit card. Most of my calls aren't all that sucky, though I've had few stupid ones, but my co-worker got the the cake a couple of days ago.

    A customer was in store with a Mexican ID, but unfortunately for us, we do not accept a Mexican ID as a vlid form of ID. Something about it's too ungregulated and easy to counterfit or something. So we get a call asking us if we can still process the sale. During the phone call, the guy admits to the cashier he's an illegal immagrant and he doesn't know who Social Security number he used when he opened the card. To top it all off, he's still just standing around patiently waiting to see if we'll let him purchse on the card.

    Dunno what happened after that as that call got transferred to our fraud department real quick! But seriously, just how stupid was this guy??
    "I try to take reality one day at time, but sometimes several days attack me at once."

  • #2
    Holy crap! I couldn't tell you how I'd be!

    My boyfriend is going through some crap where someone (thankfully, at least, we know who now) has been using his name to get tickets. So my boyfriend has tickets in his name that he didn't actually get....resulting in all sorts of things like missed court dates and warrants and trials and lawyers.....fun times.
    "What size can I get you, ma'am?"
    "Red."
    "Okay...I'll check the red for you, but what size do you need?"
    "RED!"
    "..."

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    • #3
      Quoth IHateStupidCustomers View Post
      Holy crap! I couldn't tell you how I'd be!

      My boyfriend is going through some crap where someone (thankfully, at least, we know who now) has been using his name to get tickets. So my boyfriend has tickets in his name that he didn't actually get....resulting in all sorts of things like missed court dates and warrants and trials and lawyers.....fun times.
      This reminds me of what happened to me on the summer of 2001.

      I have a VERY common first name. A somewhat uncommon last name. All through middle school, there was a girl with my first name and a similar last name and would *ALWAYS*get confused with me. (alphabetically, her name was just below mine as my last name is LA and hers was LES).

      2001 was my junior year in HS. I had managed to pull my grades from a D- average to a high B in a single semester, so as a present, mother bought me tickets to go visit family in Guatemala. I left two days before school ended and returned a week AFTER school started. (very important, as you'll see.)

      Halfway through my trip, mom calls me up mad as hell. Aperantly, she recieved a letter that I had FAILED two classes and had never shown up to my summer make up sessions. It took an hour of hysterics to get mom convinced that I wasn't failing crap and that I would have known about low grades prior to the end of the year.

      Two weeks before coming home, I get another phone call from an even more pissed off mother. Apperantly, not only am I a lazy student and a vagrant, I steal cars too. See, I had recieved a citation for not showing up to court two months into my trip for driving WITHOUT a license. Mom's chewing me out, telling me I'm going straight to boarding school, blah blah blah.

      I'm livid and I yell at her to read the whole damn thing. I want details.

      Halway through her rant, she stops and focuses her rage at something or other. It takes a while but it ends up that I had been pulled over driving a vehicle neithe parents own AND two days *after* I had left the country.

      So then I spend another two hours on the phone with someone at the local courthouse. He said that the judge would want documentation that I was out of the country. I say sure. I'll get to him when I come home in a few days.

      I was lucky as hell that I had a plane ticket, pictures and a stamped passport showing the dates I had been admitted into Guatemala or my license would have been suspended before I got it. I also avoided jail time/fees because of it too. I did tell the judge that I suspected LES of driving without a license and pegging it on me. After all, we always got confused in class because our names were similar and she just lived two houses down from me (i.e. she knew my address).

      That and she was the person who had failed three classes and never showed up to summer school. I had to drag my mother to school and take my paperwork to proove to the teachers that they, once again, had screwed up and credited LES with all my work. (huzzah for my pack rat days!)

      So. Yeah. Guess who got her own car senior year, graduated and went to college?
      "The problem isn't usually that there are stupid people in the world as much as it is that the stupid people like to call or come in and point out how stupid they are to the working public" -Justa

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      • #4
        Do I get three guesses?
        I'm sorry, the person to whom you were speaking has been replaced by a recording. Please leave your message at the sound of the beep.

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        • #5
          'course.
          "The problem isn't usually that there are stupid people in the world as much as it is that the stupid people like to call or come in and point out how stupid they are to the working public" -Justa

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          • #6
            Quoth AnqeiicDemise View Post
            So. Yeah. Guess who got her own car senior year, graduated and went to college?
            Les?

            I had a classmate of mine in highschool who happened to have the same last name as me. My parents went to parent teacher night and were ready to kill me until finally one teacher realized that they had been talking about the other kid, not me.

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