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I admit I was the SC - But you are BUSTED!!

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  • I admit I was the SC - But you are BUSTED!!

    Ok - personal pet peeve. I don't want the phone book. I don't have space or a need for it. So it has kinda turned into a little game for me when delivery time arrives. (They have ads on the radio saying the book is coming)
    So I place a sign on my window on bright paper - saying "DO NOT DELIVER PHONE BOOK"
    Of course I come home last night to a phone book on my porch.
    So I call the Customer Service Number and request that once again they come and pick up the phone book and again make note to not deliver to my address.
    They lady on the phone is kinda polite at first and wants to make sure I am informed that there is an entire sub contract with a sub contract with a sub contract etc thing at work. In otherwords passing on the responsability elsewhere.
    I mention that it would be nice to have a way to let them know/ remind them every year that I don't want the phone book. (Personally with computers I see it as a waste of money and resources to have one at my house - but that is just my opinion)
    Finally I get her to stop passing blame and saying that she will contact the distribution center personally and have them come pick up the book to deliver to someone else. I say Thank you . . .She says Good-bye . . .then I hear the long sigh and "I can't belive some people . . . "the phone then hangs up.
    I admit I most likely was trying her patience with trying to get my point across that I don't want the book and they need to come get it to use elsewhere instead of it becoming trash. But, let's make sure you hang up the phone before complaining about the SC on the other end.

  • #2
    I don't want mine either. I give them to my parents, since they always get skipped.

    There's a weekly "shopper" that gets delivered every Monday. I. Do. Not. Want. It. I did the same as you, put a sign up on a Monday (they deliver while I am asleep in the afternoon) saying "Please do not deliver the shopper to me again" and what do ya know? It's there! I let two or three weeks worth pile up, until my landlord bangs on my door and tells me to take them inside. It's a waste of paper and just makes more garbage.

    People are stupid.
    You really need to see a neurologist. - Wagegoth

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    • #3
      Apparently "no junk mail" signs aren't legally binding.

      Or so I've been told, both when I used to deliver junk mail (I obeyed the signs and got told off for it!) and by someobdy I caught putting junk mail in my aunt's mailbox (when I was house-sitting for her)

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      • #4
        Quoth blas87 View Post
        There's a weekly "shopper" that gets delivered every Monday. I. Do. Not. Want. It. I did the same as you, put a sign up on a Monday (they deliver while I am asleep in the afternoon) saying "Please do not deliver the shopper to me again" and what do ya know? It's there! I let two or three weeks worth pile up, until my landlord bangs on my door and tells me to take them inside. It's a waste of paper and just makes more garbage.

        As a kid, to my supplement my side gig as a paperboy, I also delivered those weekly shopper type flyers. The publisher pays by the flyer delivered or reported delivered. So, I don't think that there is a rat's chance in hell that the courier that brings them will actually heed to your request.


        ===========

        You could what my brother did to a local bank that kept telemarketing him regarding a new mortgage. He asked for the telemarketers phone number. Waited about an hour and than called him back and asked him if he wanted to buy a used lawn mower.

        The telemarketer in a very confused voice said, "sir, this is a bank, we have no interest in your used riding mower."

        To which my brother replied, "Well I have no interest in re-financing my mortgage, but that doesn't seem to stop you from calling me!"

        The telemarketer and his supervisor both got a good laugh out of that response and my brother received no further phone calls from them.
        Last edited by Ree; 01-05-2008, 06:13 PM. Reason: Excessive quoting
        Just because a customer expects you to put some effort into your job, that does not make them an SC.

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        • #5
          Personally, I don't think you're a sucky customer at all for requesting to not get the phone book. Too much crap is printed and dropped off on our doors.

          And, if the lady on phone has a problem with your attempt to get them to stop ... two words: new job.
          "Always stand near the door." -- Doctor Who

          Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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          • #6
            I don't want it neither. Because to me it is a waste of paper. I have the internet, I use it to look up a number.
            Under The Moon Paranormal Research
            San Joaquin Valley Paranormal Research

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            • #7
              I woulda called back and asked for a Manager. Being sympathetic to workers does NOT entitle people to abuse you.

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              • #8
                Quoth Emrld View Post
                I don't want the phone book. I don't have space or a need for it. So it has kinda turned into a little game for me when delivery time arrives. (They have ads on the radio saying the book is coming)
                So I place a sign on my window on bright paper - saying "DO NOT DELIVER PHONE BOOK"
                Ha, I've got the opposite problem. Yeah, I use the internet for somethings, but I do use the phone book, too. Well, when they were dropping them off awhile back, our building was skipped. Then I got an automated phone call asking if I had gotten it and what buttons to push if I hadn't. Well, I pushed the buttons and was informed that I would have one in 7-10 business days. That was over a month ago and I still don't have a new one!

                Quoth LifeCarnie View Post
                You could what my brother did to a local bank that kept telemarketing him regarding a new mortgage.
                Before I got on the Do-Not-Call Registry, I would get calls about re-financing my mortgage. I live in an apartment.

                My parents would get them, too....for the house that's been paid-off for about 20 years.
                It's floating wicker propelled by fire!

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                • #9
                  Yeah the local newspaper pays their carriers for each house on the route they deliver a paper to. So even if you let all the papers pile up in the ditch and never touch them the driver will still throw them out.

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                  • #10
                    I was living in an apartment one time when i got a mortgage refinancing call. I told them to go ahead and come on by. They never came to my door though, and no more calls..

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                    • #11
                      And from what I understand, most grocery stores seem to give them away anyway. I see them every time I leave SOs store by the doors, right underneath the apartment magazines.

                      I have to fight with the local phone book companies to make them understand that we don't need 100 copies of the phone books at work. 10 does us just fine.
                      Random conversation:
                      Me: Okay..so I think I get why Zoro wears a bandana
                      DDD: Cuz it's cool

                      So, by using the Doctor's reasoning, bow ties, fezzes and bandanas are cool.

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                      • #12
                        I get too many phone books. I made a thread about it a few months ago.
                        This year I got about 7 phone books: all from different companies!

                        Yes! Apparently in this little old tiny neck of the woods, we have seven phone book companies. Sprint/Embarq, Verizon (Why? They don't even offer local service here), and 5 other companies I haven't heard of/can't remember.

                        My mom and dad had the opposite problem. For years they wouldn't get a phone book dropped off. My mom called the companies and kept asking for a book. Years went by, no phone books.
                        Then this year, she came home to find 5 phone books on her front porch. She asked me if I wanted one; I told her about me having 7 different phone books.

                        What a friggin' waste of paper.
                        Age and wisdom don't necessarily go together. Some people just become stupid with more authority.

                        "Who put the goat in there? The yellow goat I ate."

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                        • #13
                          Quoth Knightmare
                          I get too many phone books. I made a thread about it a few months ago.
                          This year I got about 7 phone books: all from different companies!
                          Here, we have two competing phone books: one from Verizon, and one from a company called YourLocalDirectory (YLD for short).

                          Strangely enough, we got the YLD one just fine...but somehow we didn't get the Verizon book. Well, that's not completely true. We did get Verizon's new mini yellow pages, but no white pages as they're apparently a separate book now.
                          "Well, ergo cogitum daltitum e pluribus shut your piehole." -Mike Rowe

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                          • #14
                            I got all kinds of home improvement telemarketing calls when I lived in the DORM!

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                            • #15
                              Ugh I hate phone books. Their time has passed(for most people) and they are so bulky and such a waste of paper. We get one big white pages, two different yellow pages and a smaller book with a combined local area white and yellow pages(can you spell redundant? Yes).

                              I know the companies that make these books would not like my idea, but I think they should be delivered on an opt-in kind of basis. They could send out a letter to everyone and if you want a book delivered you could respond by a certain date and get delivery of your new phone book. Then the precious few who do not go online could have phone books and the rest of us could just look stuff up online like we do anyway.
                              Of course they will never go for this because their business would probably go down 90%.

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