So, this woman comes in- you know how you can just look at some people and know they're a few fries short of a Happy Meal? Yeah... okay...
So, she wanders around a bit the she comes up and mumbles/asks me to show her to the Bible section which we don't have. So I tell her a few religious titles we do have and point her in the right direction.
She comes back to the counter with three movies from the Family section instead. She mumbles/asks me to use the phone her conversation is so strange/mumbled/confused one of my CSR's pulled me aside and asked if she was actually talking to anyone? I said I really didn't know.
So, finally she ends the 'conversation' and lays her selections on the counter and asks, "How much this gonna be?"
And this is where it gets really fun.
Me: "With the special it'll be $10.69 after tax."
Her: "Okay, take it out of this." and she pulls out a $1.00 bill.
Me: "That's a one."
Her: "Yeah, just take it out of this."
Me: "That's not enough money. It costs $10.69 you're $9.69 short."
Her: "You mean you work with money and you don't know how to do it?"
Me: "Do what?"
Her: "Add, subtract then divide and make it work."
Me: "I know how to do math and the math is that you are $9.69 short."
Her: "You can't do that add, subtract and divide?"
Me: "Oh, yeah- I know how to do it but it's not worth me losing my job over."
Her: *looks over at my co-worker*
Her: "Maybe he knows how to do it."
I just hold in my laughter and allow her to talk to him.
Her: "Hey... you."
CW: "Yes?"
Her: "You know hows to count money?"
CW: does a drawn out answer as he looks from her to me- I can tell that he can feel something crazy coming... "Yeeesss."
Her: "You count a dollar as more than a hundred pennies?"
CW: "A dollar IS a hundred pennies."
Her: "So, you countin' it as more?"
CW: "No. It's the same. One dollar is one hundred pennies."
Her: "You know how to add, subtract and divide to make this work to over a hundred pennies?"
CW: "Oh, no. I don't think so..."
Her: "Fine! I'll just go somewhere they knowin' how to use a dollar!"
She leaves- angry.
I burst into hysterical laughter.
So, she wanders around a bit the she comes up and mumbles/asks me to show her to the Bible section which we don't have. So I tell her a few religious titles we do have and point her in the right direction.
She comes back to the counter with three movies from the Family section instead. She mumbles/asks me to use the phone her conversation is so strange/mumbled/confused one of my CSR's pulled me aside and asked if she was actually talking to anyone? I said I really didn't know.

So, finally she ends the 'conversation' and lays her selections on the counter and asks, "How much this gonna be?"
And this is where it gets really fun.
Me: "With the special it'll be $10.69 after tax."
Her: "Okay, take it out of this." and she pulls out a $1.00 bill.
Me: "That's a one."
Her: "Yeah, just take it out of this."
Me: "That's not enough money. It costs $10.69 you're $9.69 short."
Her: "You mean you work with money and you don't know how to do it?"
Me: "Do what?"
Her: "Add, subtract then divide and make it work."
Me: "I know how to do math and the math is that you are $9.69 short."
Her: "You can't do that add, subtract and divide?"
Me: "Oh, yeah- I know how to do it but it's not worth me losing my job over."
Her: *looks over at my co-worker*
Her: "Maybe he knows how to do it."
I just hold in my laughter and allow her to talk to him.
Her: "Hey... you."
CW: "Yes?"
Her: "You know hows to count money?"
CW: does a drawn out answer as he looks from her to me- I can tell that he can feel something crazy coming... "Yeeesss."
Her: "You count a dollar as more than a hundred pennies?"
CW: "A dollar IS a hundred pennies."
Her: "So, you countin' it as more?"
CW: "No. It's the same. One dollar is one hundred pennies."
Her: "You know how to add, subtract and divide to make this work to over a hundred pennies?"
CW: "Oh, no. I don't think so..."
Her: "Fine! I'll just go somewhere they knowin' how to use a dollar!"
She leaves- angry.
I burst into hysterical laughter.

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