Customer insulting me on my appearance

[HALFHUMANHALFZOMBIE]

Several months ago I was working on till serving the pleasant customers minding my own business until I had this doosy of a beeotch come to my till with this to say sounding like my mother (I should've worn a belt)... "don't sound offended or anything but you should pull your pants up, you are working with the public, nobody wants to see your butt". I replied by saying "ok... but I'm not going to serve you, you're insulting me and you need to move to another till", this woman gets furious...

Stupid woman: Well I'm already here, let me speak to your Manager..
(CSM comes up)
SW: I was just telling him that he's working with the public and so he needs to pull his pants up because nobody wants to see his butt and so he's getting all offended and won't serve me
me (slipped out): That's an ignorant thing to say, I tend to lose weight when I on till and...
CSM: (looks at me) just settle down (so he finishes the transaction for and and that senile hag was on her way).

afterwards me and the CSM were talking about how rude this woman was, he thought that she was going to pick a fight or something.

[DSLWill]

People are ignorante

Why would she go out of her way to insult you? i think that she thought that she could get away with because you are an employee and not just "Another human being"

Customers Suck!

[Snowbird]

"don't sound offended or anything but you should pull your pants up, you are working with the public, nobody wants to see your butt"

I dunno, it sounded like she was showing hers.

[HereWeGo]

Don't get mad at me if I ask, but... Was your butt showing? (Or your undies, or boxers, or what have you.)

[Posture Moll]

Ehhh...I'd say the woman kind of had a point, but should have either kept her distaste to herself or went about informing you about your exposed derrière a tad more diplomatically.

Getting mooned by someone when you're neither expecting nor desiring it is a bit jarring. It'd be a completely different story if she ragged on you about your height/weight/skin condition/whatever.

[Horsetuna]

Wow. how much weight doi you lose while on till?

[napoleana]

At the old job (almost-fast-food sort of restaurant), there was a woman who complained that one of the line workers was rude. When it was pointed out that not only had this line worker not served her (and thus not spoken to her) but he hadn't even made her food, she decided that, after making a weak argument about being offended by his general attitude (none of us were happy to be there, but most of us did not have a bad attitude in front of the customers), she decided to complain about his attire. At that point it was made very clear that her complaints wouldn't be heard, and she needed to pay and leave.

Why? Because she complained that he wore a ratty baseball cap and his shirt and pants were stained. Let's examine this. All line workers were required to wear bandannas, but many guys wore baseball caps because they stayed on better, but no one wears a good cap to this kind of job. Why? Rotisserie. My bright yellow bandanna has big, dark brown blotches from the six times I couldn't get out of cleaning the rotisserie. (I'm a little on the short side, so I had to practically climb in the thing to get it shiny enough for the boss.) Also, the stains on his shirt and pants? Rotisserie, beans, barbecue, curry... No one wears good clothes to work line.

She had obviously picked out the scruffiest guy to pick on in hopes of a discount or free meal. I highly disliked the guy, but even I found it ridiculous. The ONE good thing about that job was that customers never got away with that kind of thing.

[HALFHUMANHALFZOMBIE]

Don't get mad at me if I ask, but... Was your butt showing? (Or your undies, or boxers, or what have you.)

Well I forgot to wear my belt at work and maybe a little bit might've showed but I covered it up as much as possible, they didn't even feel baggy at all before I started my shift.

[myswtghst]

I've had similar problems with pants - certain types seem to stretch out during the course of the day, and what started the day fitting perfectly ends the day sagging.

[rerant]

Ehhh...I'd say the woman kind of had a point, but should have either kept her distaste to herself or went about informing you about your exposed derrière a tad more diplomatically.

Getting mooned by someone when you're neither expecting nor desiring it is a bit jarring. It'd be a completely different story if she ragged on you about your height/weight/skin condition/whatever.

I agree completely.
Personally I've had to make a deal with my manager that I wear long tank tops underneath my work shirts since even if I wear a belt I can't seem to avoid butt-cleavage when I'm wearing jeans unless I buy ones that ride way up my waist.
No one likes to look at someone's coin slot, and while I don't think the woman was entirely tactful, her reason for the complaint wasn't invalid.

I guess it all comes down to just how she said it.

[Sliceanddice]

i had the same thng happen to me, i go to work n nice tght jeans and come home trying to keep them up....

[Miffed]

I don't quite see how that was insulting, unless she said it in a very rude tone. But still it's not like she said "No one wants to see your fat ugly butt."

[princess4life]

I wear alot of low rise jeans. when I worked in retail over the Christmas season I was constantly paraniod someone was going to complain, becuase if I bent over or squated you could see my underware. I ended up buying longer shirts to go over my pants just because I didn't want to get in trouble for "mooning" someone. In the end the only person that ever said anything to me was one of the managers and she was just laughing because she saw how paranoid I was one day, always turning my back away from the customer to make sure they couldn't see anything.

[gunsage]

"don't sound offended or anything but you should pull your pants up, you are working with the public, nobody wants to see your butt"

"Actually ma'am, you'd see my cute heart thong I bought for my wife last year before you'd see my butt."

[Emrld]

ok . . you pointed out you should have worn a belt . . .
too me that says that you are aware that on occassion your jeans do sometimes slip down

This lady was trying to tell you directly vs going to managment and getting you (and in her mind) in trouble for not meeting dress code.

I can understand if it embarressed you. From what you wrote it doesn't sound like she was being rude or yelling or causing a sceen. I seriously doubt her intention was to upset you. When you retaliated that she insulted you . . .most likely she then felt like you did to her comment.

You don't say what type of store you work in . . .but if there is food located there it can also be a health code violation.

I think I posted on here about being at a resturant and the guys boxers where thin enough you could see through them and he scratched before touching food . . . I had every right to complain at that one.