Media Play used to sell what would be considered soft core porn, mostly strip teases.
Our return policy is no returns on open product unless defective, but we usually wind up giving the customer an in-store credit just to shut them up and send them on their way.
I'm up at the front doing some cleaning and chatting with the head cashier and manager when this gentleman (the farthest thing from it) comes in and wants to return a Girls Gone Wild DVD. His reason? It's not hardcore enough.
If you've ever seen a Girls Gone Wild commercial, the DVD is the commercial minus the censor effects.
I'm a little sketchy on the actual conversation but here's the gist of it.
M=manager
SC=porn addict
M=So you want to return this because it's not hardcore enough?
SC=Damn right! This here DVD just has girls strippin'. They ain't doin' nothin' else.
M=Well sir. Media Play is a family oriented establishment. We don't sell the hardcore DVD because of that.
SC=That's bullshit
M=Well sir. That's our policy. And our return policy is that since you have opened the DVD, we can only exchange it for the exact same item. But in your case, I'll give you an in-store credit.
SC=Bullshit! I want my money back and you're gonna give it to me.
M=No sir I will not. Now you can take the in-store credit or you can leave.
SC=All you're gonna do is repackage the DVD and resell it. Takin' my money away from me. Well I ain't gonna let you.
He then grabs the DVD back from the head cashier, takes out the dvd and bends it until it shatters. He throws the remaining pieces on the counter and storms out.
We all had a good laugh after that.
And while we're on the subject;
Another woman went off on me because she had found an empty porn case (stolen) in the children bargain books. She wanted us to do something about it. I took the DVD case and logged it as shrink. The same lady then complained about some sex book being in the bible section of our books. (the sex books were like the positions of the karma sutra, or how to please your partner and were located 2 rows down from the bibles). Like I can control all the other 1500+ people that come into the store daily.
Our return policy is no returns on open product unless defective, but we usually wind up giving the customer an in-store credit just to shut them up and send them on their way.
I'm up at the front doing some cleaning and chatting with the head cashier and manager when this gentleman (the farthest thing from it) comes in and wants to return a Girls Gone Wild DVD. His reason? It's not hardcore enough.
If you've ever seen a Girls Gone Wild commercial, the DVD is the commercial minus the censor effects.
I'm a little sketchy on the actual conversation but here's the gist of it.
M=manager
SC=porn addict
M=So you want to return this because it's not hardcore enough?

SC=Damn right! This here DVD just has girls strippin'. They ain't doin' nothin' else.
M=Well sir. Media Play is a family oriented establishment. We don't sell the hardcore DVD because of that.
SC=That's bullshit
M=Well sir. That's our policy. And our return policy is that since you have opened the DVD, we can only exchange it for the exact same item. But in your case, I'll give you an in-store credit.
SC=Bullshit! I want my money back and you're gonna give it to me.
M=No sir I will not. Now you can take the in-store credit or you can leave.
SC=All you're gonna do is repackage the DVD and resell it. Takin' my money away from me. Well I ain't gonna let you.
He then grabs the DVD back from the head cashier, takes out the dvd and bends it until it shatters. He throws the remaining pieces on the counter and storms out.
We all had a good laugh after that.
And while we're on the subject;
Another woman went off on me because she had found an empty porn case (stolen) in the children bargain books. She wanted us to do something about it. I took the DVD case and logged it as shrink. The same lady then complained about some sex book being in the bible section of our books. (the sex books were like the positions of the karma sutra, or how to please your partner and were located 2 rows down from the bibles). Like I can control all the other 1500+ people that come into the store daily.
Comment