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Hello everyone. I've been here several times before, but this is my time posting anything. I am an hourly manager for a major fast food chain, where I've worked for the past several years. Anyway, on to the story.
This happened about 3 years ago, when i was still a cashier. Anyway, it was a pretty routine shift, nothing special until a bus pulled onto the parking lot. Buses are a pain in the ass, but it's just part of the job. That is, unless the customers themselves make it worse than it needs to be. In our store, there are two cashiers on the front registers, with one or two people backing them up when it gets busy.
When this bus load of about 50 to 60 teenagers comes into the store, I'm thinking "Oh [fecal matter], this is going to suck." How right I was. The leader of the group (and about the only adult there) comes up to my register and says that he needed the entire order on one bill. Not so bad, really, as long as me and my backup (the store GM, in this case) keep track of whats come up and what we still need, which is harder than it sounds. As we're putting the order together, people keep coming up and taking the half-filled trays before we even get a chance to cross it off the receipt so we can't tell whats been served and what's not. When we're fairly sure that we've got it all, we let them know that we thought it was all there, but weren't entirely sure. Their order came to about us$60 Then they proceeded to pay me with a travelers check, which is a bit on the unusual side. Since I wasn't trained to handle those, I completely failed to notice that they didn't countersign the travelers checks and so they weren't any good. Now, having used travelers checks since then, I know they tell you to sign those things twice, so they essentially got their food for free. (nearly cost me my job, as I found out the next day..)
To top that off, for their entire stay, kids kept coming up and telling us that we forgot this item or that item, many of which I remembered putting on the trays myself. Still, I just apologized and gave them the items, as I'm supposed to do.
All told, they ended ripping me off for $80 worth of free food. You know what the best part of all this was? They were all wearing T-Shirts for the Christian youth group that they were a part of. You know the type, the ones that brightly proclaim to the world their devotion to the Lord. They sure learned their lessons well....
As a consequence of this, I now find myself mistrusting anyone who seems a bit too much into their religion....
Anyway, I've been telling this story to friends and family since then, especially at large family gatherings and it never fails to earn a laugh, and I figured it couldn't hurt to share it here for everyone's enjoyment.
This happened about 3 years ago, when i was still a cashier. Anyway, it was a pretty routine shift, nothing special until a bus pulled onto the parking lot. Buses are a pain in the ass, but it's just part of the job. That is, unless the customers themselves make it worse than it needs to be. In our store, there are two cashiers on the front registers, with one or two people backing them up when it gets busy.
When this bus load of about 50 to 60 teenagers comes into the store, I'm thinking "Oh [fecal matter], this is going to suck." How right I was. The leader of the group (and about the only adult there) comes up to my register and says that he needed the entire order on one bill. Not so bad, really, as long as me and my backup (the store GM, in this case) keep track of whats come up and what we still need, which is harder than it sounds. As we're putting the order together, people keep coming up and taking the half-filled trays before we even get a chance to cross it off the receipt so we can't tell whats been served and what's not. When we're fairly sure that we've got it all, we let them know that we thought it was all there, but weren't entirely sure. Their order came to about us$60 Then they proceeded to pay me with a travelers check, which is a bit on the unusual side. Since I wasn't trained to handle those, I completely failed to notice that they didn't countersign the travelers checks and so they weren't any good. Now, having used travelers checks since then, I know they tell you to sign those things twice, so they essentially got their food for free. (nearly cost me my job, as I found out the next day..)
To top that off, for their entire stay, kids kept coming up and telling us that we forgot this item or that item, many of which I remembered putting on the trays myself. Still, I just apologized and gave them the items, as I'm supposed to do.
All told, they ended ripping me off for $80 worth of free food. You know what the best part of all this was? They were all wearing T-Shirts for the Christian youth group that they were a part of. You know the type, the ones that brightly proclaim to the world their devotion to the Lord. They sure learned their lessons well....
As a consequence of this, I now find myself mistrusting anyone who seems a bit too much into their religion....
Anyway, I've been telling this story to friends and family since then, especially at large family gatherings and it never fails to earn a laugh, and I figured it couldn't hurt to share it here for everyone's enjoyment.
I AM the evil bastard!
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