I always tip 15 - 20% dine-in, sit-down service, but I usually do not tip for pick-up service, unless (as pointed out earlier) the person / people preparing my order went above and beyond what they had to do.
My rationale: Tipping for sit-down service is tipping the wait staff for extra services they are providing, such as face-to-face relations that would substantially impact the customer's dining experience. This may go above and beyond the call of their respective duties, and should be recognized.
Whereas, packaging food in a bag with condiments, silverware, napkins, etc. requires no customer relations... simply preparing a product. I see no reason to tip them extra money for literally doing their job, something I roughly equate to filling (preparing) prescriptions in the pharmacy. Unless, of course, they do something they are not required to do that would be considered beyond the call of their responsibilities.
For these reasons, I (usually) do not tip for pick-up service.
My rationale: Tipping for sit-down service is tipping the wait staff for extra services they are providing, such as face-to-face relations that would substantially impact the customer's dining experience. This may go above and beyond the call of their respective duties, and should be recognized.
Whereas, packaging food in a bag with condiments, silverware, napkins, etc. requires no customer relations... simply preparing a product. I see no reason to tip them extra money for literally doing their job, something I roughly equate to filling (preparing) prescriptions in the pharmacy. Unless, of course, they do something they are not required to do that would be considered beyond the call of their responsibilities.
For these reasons, I (usually) do not tip for pick-up service.
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