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STAY!! I said STAY!!

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  • STAY!! I said STAY!!

    I swear, some customers can't stay in one place when i'm trying to help them. Two buffoons proved my point.

    The first guy comes up and wants another copy of a book that is missing some 3D glasses. I decide to see if another store has it. He then tells me that while i'm looking, that he'll be "off to the side."

    Off to the side = the other end of the store. Which takes me a good 5 minutes looking for this guy to tell him one of the other stores has it.

    Then this guy.....First, he whistles. I thought he was whistling for his wife or kids. Nope, he then YELLS from across a display "Hey, find me April 1865!" Seeing that I didn't have nothing to do, I decides to find it for him, hoping he at least comes close enough to the computer to bother to look at me.

    Nope....he maintains a healthy 20 ft distance from me and the computer, ducking into adjacent aisles. So I decide to prolong the search. Spend as much time as possible punching in nonsensical searches, in the hope that this moron decides to get his lazy old ass to my computer and acknowledge me.

    It takes about 10 minutes before the guy comes up to find out that I don't have the book.

  • #2
    If he whistled at me, whether I had the book or not, I wouldn't.
    This isn't an office. It's Hell with fluorescent lighting.

    Comment


    • #3
      You don't whistle at me and get away with it, either.

      SC: "whooeet!"

      Me (in my dreams) I'm sorry sir, I have to ask you to leave the store.

      SC: What? Why?

      Me: Because you obviously have no idea of where your dog is, and we dont allow pets in the store. Please leave. Perhaps your dog will follow you if it sees you are on your way out. Goodbye.

      Comment


      • #4
        Quoth Hon'ya-chan View Post
        Nope....he maintains a healthy 20 ft distance from me and the computer, ducking into adjacent aisles. So I decide to prolong the search. Spend as much time as possible punching in nonsensical searches, in the hope that this moron decides to get his lazy old ass to my computer and acknowledge me.

        It takes about 10 minutes before the guy comes up to find out that I don't have the book.

        This could be caused by a phobia.

        There a few social disorders that would explain his behavior.
        Just because a customer expects you to put some effort into your job, that does not make them an SC.

        Comment


        • #5
          Quoth LifeCarnie View Post
          This could be caused by a phobia.

          There a few social disorders that would explain his behavior.
          One of which is Assholeitis!
          My Karma ran over your dogma.

          Comment


          • #6
            I honestly don't recall being whistled at, to get my attention in any of the jobs I've had. But, I've read of plenty of incidences here, and elsewhere. I know I would not be happy to have it happen.

            Anyway, a thought came to me while reading this. I think it would be kind of fun to react to that by immediately running (literally) to the offending SC, tongue hanging out through a big dopey grin, while excitedly panting, forearms pointing up, drawn fairly close to body with palms of hands facing forward, fingertips curled down, saying nothing, just a "are we gonna play fetch?" look on your face

            Ya know, the happy doggie impression we humans do!

            Mike
            Meow.........

            Comment


            • #7
              how about ignoring them until they talk to you and say i'm sorry sir but im not a dog and generally people get my attention using words so i didnt think you meant to address me

              Comment


              • #8
                Quoth LifeCarnie View Post
                This could be caused by a phobia.

                There a few social disorders that would explain his behavior.
                Phobias don't give you a blank check to be rude to people.
                And to be honest, if someone have a social phobia then logically you would think that person would not be out in public.
                Sounds like he was just an asshole to me.

                Comment


                • #9
                  I don't think you meant it that way, but it sounds like you are saying because someone has a social phobia they don't deserve to participate in society, and I wholly disagree with that. I have friends with social phobias, and that doesn't mean they don't ever need anything that requires going out in public, nor does it mean they don't go out even knowing they may have an anxiety attack, because having anxiety doesn't mean you should have a shut-in existence and never try to work through it.

                  Medication, psychiatric service dogs, and cognitive therapy are all helpful for anxiety disorders.

                  Sounds more to me like this particular gentleman was just highly misguided and thought that it would be LESS intrusive to stay a good distance away while OP fulfilled his request, rather than come wait for an answer by the computer.
                  My basic dog food advice - send a pm if you need more.

                  Saydrah's leaving the nest advice + packing list live here.

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                  • #10
                    i had a boss snap his fingers at me like i was a dog. he'd known me for 2 years, i was not but 5 feet away from him... yet he snapped his fingers to get my attention. and it worked. i turned and gave him such a glare he apologized instantly.

                    (but i know from talking to others who worked for him later, that he didn't change much)

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                    • #11
                      Quoth JustaCashier View Post
                      I think it would be kind of fun to react to that by immediately running (literally) to the offending SC, tongue hanging out through a big dopey grin, while excitedly panting, forearms pointing up, drawn fairly close to body with palms of hands facing forward, fingertips curled down, saying nothing, just a "are we gonna play fetch?" look on your face
                      Been there. Done that. Barked twice. Cracked up my Manager.
                      Now a member of that alien race called Management.

                      Yeah, you see that right. Pink. Harness.

                      Comment


                      • #12
                        That reminds me of a customer that snapped his fingers and whistled at me. I stopped where I was and in a loud voice, (my voice is loud as it is, and when I raised my voice the whole store could here me over all the music and displays running) "Sir am not a dog and will not be treated as such. If you would like for me to help you, please come upto me and ask, not whistle and snap your fingers 30ft away from me."

                        I continued on my way ignoring the guy until he came upto me and asked if I could help him. I got a complaint, but my manager was cool about me standing my ground, just said not to say anything like that loud enough for the whole store to hear
                        Better to remain silent and be thought a fool than to speak out and remove all doubt.

                        Comment


                        • #13
                          Quoth RetailWorkhorse View Post
                          Been there. Done that. Barked twice. Cracked up my Manager.
                          Our new GM would whine how wee are disrespecting the customers. Someone did that with our old GM and he told them they really shouldn't have but it was really funny.

                          Comment


                          • #14
                            In response to the first story...

                            There's a customer who comes in my store at least once a week and she's always a problem. Well, one day she came in and I happened to be at the front of the store putting away carts by the entrance. As soon as she walked in she barked at me, "are those tempera paints still on sale?" And since I had no idea I proceeded to take out my sales paper I keep in my apron, and before I had a chance to look in it I noticed that she was gone. She asked me a question and literally kept walking. Naturally I didn't have any inclination to track her down to answer her. No time for me = no time for her.

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                            • #15
                              Quoth mattm04 View Post
                              Our new GM would whine how wee are disrespecting the customers. Someone did that with our old GM and he told them they really shouldn't have but it was really funny.
                              Meh, it kinda went along with the fact that I do indeed wear a dog collar (a classy little leather number) with a dog tag with my information (Border-line Diabetic tag) and a RABIES tag. Yes, I got a rabies shot when I took my dog in to get one (...what? They were parked in front of the Health Department! I figure if Kay-Cari had to suffer then so should I). YES it hurt like a madman.

                              Also; my customers only get my respect because they have a mind to respect me first.
                              Now a member of that alien race called Management.

                              Yeah, you see that right. Pink. Harness.

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