This has GOT to be a first. At least for me.
Had an older lady in my line tonight, she had a skein of yarn, and nothing else. I ring her up, tell her her total, and she hands me her gift card to pay. I swipe it, and she suddenly mentions she has a coupon.
"Um... short of doing a return and resell, I can't take the coupon at this point, as I'm only waiting for your zip code, so I can get you a receipt."
"You went too fast!"
Huh? What? "I'm sorry?"
"You just want me out of here, don't you?"
"Ma'am, most customers who come through the store expect us to be fast."
"You didn't let me use my coupon."
You never mentioned a coupon. "Like I said, I can do a return and resell you the yarn, with your coupon, and put the difference on a store card for you."
"You went too fast!"
By now, she's got a line behind her, and FES T is the only other cashier around, and is trying to help me fix this as smoothly as possible.
Anyway, I get her sorted out, and she sits at the counter a few more minutes, taking up space while she organizes herself to go back out into the cold. Meanwhile, I was about to just work around her in what little space I had, and had turned to my next customer, and caught her rolling her eyes, I assume, at the woman. Ah well.
Had an older lady in my line tonight, she had a skein of yarn, and nothing else. I ring her up, tell her her total, and she hands me her gift card to pay. I swipe it, and she suddenly mentions she has a coupon.

"You went too fast!"
Huh? What? "I'm sorry?"
"You just want me out of here, don't you?"
"Ma'am, most customers who come through the store expect us to be fast."
"You didn't let me use my coupon."
You never mentioned a coupon. "Like I said, I can do a return and resell you the yarn, with your coupon, and put the difference on a store card for you."
"You went too fast!"
By now, she's got a line behind her, and FES T is the only other cashier around, and is trying to help me fix this as smoothly as possible.
Anyway, I get her sorted out, and she sits at the counter a few more minutes, taking up space while she organizes herself to go back out into the cold. Meanwhile, I was about to just work around her in what little space I had, and had turned to my next customer, and caught her rolling her eyes, I assume, at the woman. Ah well.
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