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When I first started in the fashions area we had (8) 2nd shifters. We didn't all work the same nights but on weekends, Fri-Sun, there were 5 or 6 of us there til 11:00PM. If we were having a big 2-day sale in shoes, the manager would schedule 3 people just to cover shoes. She also always had a jewelry diva scheduled to cover jewelry every night. (We had a different manager at this time.)
Two years ago that manager moved on and her Ass Manager took over. Each of these last 2 years we've lost people who were never replaced. By last summer there were only (3) 2nd shifters left. Two of them quit last September. One new person was hired for 2nd, one for 3rd. Why she works 3rd shift is beyond me because we need her there in the evenings. But somehow she was able to convince the manager that she needed to have evenings off so she could see her kids.
There are (7) 1st shifters. They put out the stock and that's all they do. They never touch the returns. They never have to run a register. They never have to carry 3 phones. They are never on the floor alone. Some of them take their breaks together.
They have a bad habit of leaving their cardboard and trash behind for us to take care of. They leave L-carts full of unworked stock on the floor that has to be brought to the back before we can leave for the night. We also have to straighten their nasty messes up because rather than putting the clothes on the rack or tables nicely, they just toss them on. Mixing sizes, colors and even mixing styles, such as crew necks with v-necks, or mixing brands.
So now there are only 2 of us on 2nd shift doing the work of 6 people...or failing to do the work if you ask our manager. We literally run around that hell-hole like crazy women trying to take care of SCs, cover jewelry, put away returns, pick up after slobs, clean out the fitting rooms, straighten, fold, answer the phones which ring non-stop, let people in the fitting rooms, take down the sale signs, plus go up and run a register nearly every night, sometimes for hours at a time, leaving one person to cover the entire area alone.
By the end of my work-week I'm exhausted.
My 2nd shift co-worker, Betty, (not her real name) is looking for another job and tonight was the 3rd shifter's last night. If Betty leaves, they'll probably make me be there all alone. If they treated us better, maybe people would stick around for longer than 5 months.
Are your stores seriously understaffed?
.
Two years ago that manager moved on and her Ass Manager took over. Each of these last 2 years we've lost people who were never replaced. By last summer there were only (3) 2nd shifters left. Two of them quit last September. One new person was hired for 2nd, one for 3rd. Why she works 3rd shift is beyond me because we need her there in the evenings. But somehow she was able to convince the manager that she needed to have evenings off so she could see her kids.
There are (7) 1st shifters. They put out the stock and that's all they do. They never touch the returns. They never have to run a register. They never have to carry 3 phones. They are never on the floor alone. Some of them take their breaks together.
They have a bad habit of leaving their cardboard and trash behind for us to take care of. They leave L-carts full of unworked stock on the floor that has to be brought to the back before we can leave for the night. We also have to straighten their nasty messes up because rather than putting the clothes on the rack or tables nicely, they just toss them on. Mixing sizes, colors and even mixing styles, such as crew necks with v-necks, or mixing brands.
So now there are only 2 of us on 2nd shift doing the work of 6 people...or failing to do the work if you ask our manager. We literally run around that hell-hole like crazy women trying to take care of SCs, cover jewelry, put away returns, pick up after slobs, clean out the fitting rooms, straighten, fold, answer the phones which ring non-stop, let people in the fitting rooms, take down the sale signs, plus go up and run a register nearly every night, sometimes for hours at a time, leaving one person to cover the entire area alone.
By the end of my work-week I'm exhausted.
My 2nd shift co-worker, Betty, (not her real name) is looking for another job and tonight was the 3rd shifter's last night. If Betty leaves, they'll probably make me be there all alone. If they treated us better, maybe people would stick around for longer than 5 months.
Are your stores seriously understaffed?
.
) and we still just barely manged to keep up with all the work. We used 250 hours last week and the store looks like shit. They're barely able to keep the place clean. I spent most of my shift Sunday cleaning up the store instead of working on inventory prep like my manager wanted me to do. Our DM bitched at my manager this week for going over hours, she doesn't give a shit if we're trying to get ready for the annual inventory. I don't really blame her though, she doesn't set the hours, she just has to answer to the regional manager when the entire district went over hours last year. You'd think the RM would figure out that since every single store went over on hours that we weren't being given enough hours to use, instead this idiot cuts 10 hours off or weekly budget and tells the DM to crack down on managers that go over instead ignoring like she did last year. 
an oh we'll save money by cutting your allocated number of hours.
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