Poor planning on your part does not constitute an emergency on mine.
Friday evening...
We close at 8:30, no-one can start a washer or dryer after 7:45, the doors are locked at closing time. We start telling people this at 6:30pm as they arrive. There are also signs affirming this fact. Once the door is locked, we allow anyone finalizing drying and folding to stay inside and I let them out when they’re done. The latest I’ve walked out (in the 8 shifts I’ve worked so far) has been 9:05pm.
Friday was busy. From the time I got there at a few minutes before 3, all of the washers and the bulk of the dryers were running non-stop but strangely, the place was completely empty by 8:00. I pull out the bucket and mop to scrub the floor. Then this...
BATMSC: Bad At Time Management Sucky Customer
ME: Still humble after all these years.
BATMSC walks through the door at 8:20 dressed to the nines in a black ¾-length fur trimmed leather jacket, black nylons, black CFM heels. My orders are to lock the doors at 8:30 and not a second before. Even though customers can’t do anything, sometimes people will drop off stuff they need done in the morning, or so says the owner. It has yet to happen on my shift though.
ME: (looking up from my last section of mopping when I heard the door open) Hi, Please be careful, the floor is wet. (Memo to self: ask boss to get a “Wet Floor” sign) How can I help you?
BATMSC: I just need to do these real quick. (holding a few blouses and a pair of jeans)
ME: Sorry, Ma’am, I lock up in about 10 minutes but everything is already shut down.
BATMSC: It’ll only take me a half hour. I don’t need to dry them.
ME: I’m sorry, all the machines are turned off. (True. I had flipped the breakers for them when the last customer left at 8:00.
BATMSC: The sign says you close at 8:30 and it’s not 8:30 yet. I got here before you closed and I need to get these done. (It’s amazing how they can read the signs when they think it’s to their benefit)
ME: Yes Ma’am, but this sign says that the last load has to be in by 7:45.
BATMSC: Aw come on, I really need to wash these. I’ll do them on the fast cycle. I even have quarters.
ME. Again, I’m sorry. We can’t do that. If you want, you can leave them and they’ll be done in the morning if you like, but everything’s shut down tonight.
Lather, rinse, repeat another 5 times.
BADMSC: Why are you doing this to me? I just want to wash my clothes?
ME: (not too far from kicking said entitlement whore out the door) Ma’am, we’ve been open since 9 this morning. You’ve had all day to do your laundry.
BADMSC: I come here all the time. I’ve spent HUNDREDS of dollars here!
ME: Well, if you’ve been here before, undoubtedly you’ve seen the bright red signs that say “Last load: 7:45"
She finally gets the message that she is the embodiment of fail and leaves. I look at my watch. 8:29pm.
I wait at the door for a minute and lock it. Humble Laundromat guy puts away mop and bucket, finds and fills 5 gallon change bucket, (something I have to do on Friday nights, emptying all of the machines, including all three vending machines) puts it in the safe and is out the door at 8:55, enjoying the fact that I’m getting paid to walk home. (I get paid until 9) Then Murphy’s Law hits me square in the pants when I realize I forgot to set the alarm, losing my paid walk home and my 5 minute head start to a couple cold ones. 
Well, DUH!
This afternoon...
Young guy comes in with two garbage bags filled with clothes and literally stuffs all of them into a Speed Queen. (the large, triple load washers) spills some detergent into it from a full one quart tupperware container and walks out. He returns two hours later and pulls all of them out and (again, literally) stuffs them into one dryer and leaves. An hour and a half later he returns and starts bitching that his clothes are still wet and smell like detergent.
I didn’t know what he was expecting would happen. When you overload a washer, put in twice the detergent required and then leave them set in a washer for an hour and a half then stuff what would normally take three to four dryers into one. Yep, they’re gonna still be wet and smell like detergent and no you’re not getting a refund or a free cycle. At least split the load between two dryers and put in the $2.50. Consider it an asshat tax. No, he didn’t. He pushed the wet clothes back into the garbage bags and lugged them out, muttering the whole distance of the place.
I see much suck in my future.
Friday night the boss’ daughter (my friend who got me the job there) tells me right before she leaves that the closest Laundromat to us (about 15 miles away) raised their prices on January 15th so her dad is raising his prices a quarter on just about everything on February 4th. (we’re still going to be cheaper) I can hear them bitching and moaning already and none of them even know what’s happening yet. The signs go up Monday. Pray for me.
Minor annoyances this weekend...
Had a guy strip down to a pair of Speedo-like swim trunks to wash the clothes off his back (including his coat) along with the rest of his laundry last night. I thanked my lucky stars that it wasn’t summer and he hadn’t come directly from the pool.
Friday evening...
We close at 8:30, no-one can start a washer or dryer after 7:45, the doors are locked at closing time. We start telling people this at 6:30pm as they arrive. There are also signs affirming this fact. Once the door is locked, we allow anyone finalizing drying and folding to stay inside and I let them out when they’re done. The latest I’ve walked out (in the 8 shifts I’ve worked so far) has been 9:05pm.
Friday was busy. From the time I got there at a few minutes before 3, all of the washers and the bulk of the dryers were running non-stop but strangely, the place was completely empty by 8:00. I pull out the bucket and mop to scrub the floor. Then this...
BATMSC: Bad At Time Management Sucky Customer
ME: Still humble after all these years.
BATMSC walks through the door at 8:20 dressed to the nines in a black ¾-length fur trimmed leather jacket, black nylons, black CFM heels. My orders are to lock the doors at 8:30 and not a second before. Even though customers can’t do anything, sometimes people will drop off stuff they need done in the morning, or so says the owner. It has yet to happen on my shift though.
ME: (looking up from my last section of mopping when I heard the door open) Hi, Please be careful, the floor is wet. (Memo to self: ask boss to get a “Wet Floor” sign) How can I help you?
BATMSC: I just need to do these real quick. (holding a few blouses and a pair of jeans)
ME: Sorry, Ma’am, I lock up in about 10 minutes but everything is already shut down.
BATMSC: It’ll only take me a half hour. I don’t need to dry them.
ME: I’m sorry, all the machines are turned off. (True. I had flipped the breakers for them when the last customer left at 8:00.
BATMSC: The sign says you close at 8:30 and it’s not 8:30 yet. I got here before you closed and I need to get these done. (It’s amazing how they can read the signs when they think it’s to their benefit)
ME: Yes Ma’am, but this sign says that the last load has to be in by 7:45.
BATMSC: Aw come on, I really need to wash these. I’ll do them on the fast cycle. I even have quarters.
ME. Again, I’m sorry. We can’t do that. If you want, you can leave them and they’ll be done in the morning if you like, but everything’s shut down tonight.
Lather, rinse, repeat another 5 times.
BADMSC: Why are you doing this to me? I just want to wash my clothes?
ME: (not too far from kicking said entitlement whore out the door) Ma’am, we’ve been open since 9 this morning. You’ve had all day to do your laundry.
BADMSC: I come here all the time. I’ve spent HUNDREDS of dollars here!
ME: Well, if you’ve been here before, undoubtedly you’ve seen the bright red signs that say “Last load: 7:45"
She finally gets the message that she is the embodiment of fail and leaves. I look at my watch. 8:29pm.


Well, DUH!
This afternoon...
Young guy comes in with two garbage bags filled with clothes and literally stuffs all of them into a Speed Queen. (the large, triple load washers) spills some detergent into it from a full one quart tupperware container and walks out. He returns two hours later and pulls all of them out and (again, literally) stuffs them into one dryer and leaves. An hour and a half later he returns and starts bitching that his clothes are still wet and smell like detergent.
I didn’t know what he was expecting would happen. When you overload a washer, put in twice the detergent required and then leave them set in a washer for an hour and a half then stuff what would normally take three to four dryers into one. Yep, they’re gonna still be wet and smell like detergent and no you’re not getting a refund or a free cycle. At least split the load between two dryers and put in the $2.50. Consider it an asshat tax. No, he didn’t. He pushed the wet clothes back into the garbage bags and lugged them out, muttering the whole distance of the place.
I see much suck in my future.
Friday night the boss’ daughter (my friend who got me the job there) tells me right before she leaves that the closest Laundromat to us (about 15 miles away) raised their prices on January 15th so her dad is raising his prices a quarter on just about everything on February 4th. (we’re still going to be cheaper) I can hear them bitching and moaning already and none of them even know what’s happening yet. The signs go up Monday. Pray for me.
Minor annoyances this weekend...
Had a guy strip down to a pair of Speedo-like swim trunks to wash the clothes off his back (including his coat) along with the rest of his laundry last night. I thanked my lucky stars that it wasn’t summer and he hadn’t come directly from the pool.
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