SC: "Your f***ing ATM stole my munny! I wanted $300 and it gave me $100."
Me: "Ok, that's happened before, I'll just need to take your details and..."
SC: "No! That's my pay! I've got four kids!"
Me: "Well I don't have a key for the machine, I'll have to get the manger who can deal with it..."
SC: "Oh f*** this!"...
Followed by more ranting, me trying to explain that I need to get a phone number and have the manager call her back to sort it out. Eventually the SC threw money at me for the fuel she'd taken and stomped out to her car.
I called the manager and told him about it. After a few minutes the SC was still sitting in her car not going anywhere, so I went outside and got her details.
When the manager came in, he called her up and explained that sometimes the ATM runs out of money and when that happens it gives out what it can, which may not be what you requested. (I confirmed this with the next customer to use the ATM, who said "I think your ATM's out of money or something, it's only giving me a balance check") When that happens the reciept will say "Amount requested: $300, amount dispensed: $100" or something like that.
Afterwards the manager said that the SC said I swore at her, but he figured she probably swore at me and I replied "same to you". I really don't remember swearing or being a smart arse, but it could have happened.
Me: "Ok, that's happened before, I'll just need to take your details and..."
SC: "No! That's my pay! I've got four kids!"
Me: "Well I don't have a key for the machine, I'll have to get the manger who can deal with it..."
SC: "Oh f*** this!"...
Followed by more ranting, me trying to explain that I need to get a phone number and have the manager call her back to sort it out. Eventually the SC threw money at me for the fuel she'd taken and stomped out to her car.
I called the manager and told him about it. After a few minutes the SC was still sitting in her car not going anywhere, so I went outside and got her details.
When the manager came in, he called her up and explained that sometimes the ATM runs out of money and when that happens it gives out what it can, which may not be what you requested. (I confirmed this with the next customer to use the ATM, who said "I think your ATM's out of money or something, it's only giving me a balance check") When that happens the reciept will say "Amount requested: $300, amount dispensed: $100" or something like that.
Afterwards the manager said that the SC said I swore at her, but he figured she probably swore at me and I replied "same to you". I really don't remember swearing or being a smart arse, but it could have happened.
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