Hey gang.
Not much of a sucky one, but did manage to last through my 15 minute break (and it started about 10 minutes before it...)
Basic jist of the story...
I work for a toll road company and the roads have electronic tolling. Which means, if you don't have an electronic tag or an account,you have to ring us (actually - you ring us, we tell you to go to the website
). Like anything in life, there is a time period involved - this guy was late (no.. really????)
His 17 year old son had just gotten his first car the other day, and it was only his second trip on the road alone and decided to go to the coast. He tells his dad (the caller) about it the day or 2 after. Dad says he'll pay for it - but forgets to til it's too late.
In telling him it'll be too late, he gives me this spiel about how his son, at 17 years old, shouldn't have to be responsible for paying the toll, nor the penalty admin fee. Why...well - because he's only 17... and he only just got the car.... and he forgot..... (oh - and that 17 year olds don't earn enough money to pay for toll roads and admin fees).... <sigh> And he didn't see any signs.
What sucked after that was said person was trying to tell me that what is wrong with society these days is that there is no black and white, or no lines, and that there should be leeway for such things. And that young people are asked to take too much responsibility.
Ummm.... it is black and white. And there are lines - you crossed it - it's called 48 hours!
Hey - go back 100 years, then talk about kids taking responsibility...
And as for the 'I didn't see any signs'... yeah - I can appreciate that - there's only about 40 or 50 of them that he drove past - we tend to just ignore signs these days when there are too many of them.... I did tell him "Fortunately, he didn't miss a traffic sign and kill someone though".
Yes... I've heard all the same excuses... you don't get Mr.Nice me for crap (you had to rush to a hospital - fine, we'll deal and obviously let you off... you didn't make the call in time cos you forgot.. nuh-ah!!)
Speaking of which (making this a nice long post :P)... It annoys me way too much when people get their bill from us, and want me to waive the admin fees "...because I forgot to pay. I wasn't deliberately trying to avoid it, I just forgot". As I've said to a few of them now - "yeah - that's why most people get those bills".
Slyt
Not much of a sucky one, but did manage to last through my 15 minute break (and it started about 10 minutes before it...)
Basic jist of the story...
I work for a toll road company and the roads have electronic tolling. Which means, if you don't have an electronic tag or an account,you have to ring us (actually - you ring us, we tell you to go to the website

His 17 year old son had just gotten his first car the other day, and it was only his second trip on the road alone and decided to go to the coast. He tells his dad (the caller) about it the day or 2 after. Dad says he'll pay for it - but forgets to til it's too late.
In telling him it'll be too late, he gives me this spiel about how his son, at 17 years old, shouldn't have to be responsible for paying the toll, nor the penalty admin fee. Why...well - because he's only 17... and he only just got the car.... and he forgot..... (oh - and that 17 year olds don't earn enough money to pay for toll roads and admin fees).... <sigh> And he didn't see any signs.
What sucked after that was said person was trying to tell me that what is wrong with society these days is that there is no black and white, or no lines, and that there should be leeway for such things. And that young people are asked to take too much responsibility.
Ummm.... it is black and white. And there are lines - you crossed it - it's called 48 hours!
Hey - go back 100 years, then talk about kids taking responsibility...
And as for the 'I didn't see any signs'... yeah - I can appreciate that - there's only about 40 or 50 of them that he drove past - we tend to just ignore signs these days when there are too many of them.... I did tell him "Fortunately, he didn't miss a traffic sign and kill someone though".
Yes... I've heard all the same excuses... you don't get Mr.Nice me for crap (you had to rush to a hospital - fine, we'll deal and obviously let you off... you didn't make the call in time cos you forgot.. nuh-ah!!)
Speaking of which (making this a nice long post :P)... It annoys me way too much when people get their bill from us, and want me to waive the admin fees "...because I forgot to pay. I wasn't deliberately trying to avoid it, I just forgot". As I've said to a few of them now - "yeah - that's why most people get those bills".
Slyt
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