ALL of my threads will be about working @ gamestop, so brace yourself if you think you like them!
i'm the ASM @ a gamestop. this is why i NEVER anwer the phones before open or after close.
9:05 pm eastern standard time... we close @ 9 pm
*ring ring ring*
me: gamestop.
dick: (thick southern drawl) hi. are you open?
me: no, sir. we just closed 5 minutes ago.
dick: well, why the hell did you answer the phone?
me: because i't common courtesy in the business world, SIR.
dick: if you're closed, then you shouldn't answer the phone. that's dumb.
me: no, that would be your problem, sir. and trust me, i won't answer again.
I HANG UP
another reason for letting the phone ring during business hours:
*ring ring ring*
me: thank you for calling gamestop. this is *, how can i help you?
redneck teenager: ya'll got any rock band bundles for ps2?
me: i think so. let me check, though.
redneck teenagers friends start talking in the background @ this point.
dipshit friends: hang up, man. she says they have it. just hang up.
me: sir, i would advise you to stay on the phone because if you hang up on me you'll never know that we have them for sure. and, if i do have any in stock, i'll be forced to put them in the back and not sell them to anyone until i'm sure that i am not selling them to some young punk. and that could take weeks.
redneck teenager: *laughs* well, ok then. i guess i can wait.
i'm the ASM @ a gamestop. this is why i NEVER anwer the phones before open or after close.
9:05 pm eastern standard time... we close @ 9 pm
*ring ring ring*
me: gamestop.
dick: (thick southern drawl) hi. are you open?
me: no, sir. we just closed 5 minutes ago.
dick: well, why the hell did you answer the phone?
me: because i't common courtesy in the business world, SIR.
dick: if you're closed, then you shouldn't answer the phone. that's dumb.
me: no, that would be your problem, sir. and trust me, i won't answer again.
I HANG UP
another reason for letting the phone ring during business hours:
*ring ring ring*
me: thank you for calling gamestop. this is *, how can i help you?
redneck teenager: ya'll got any rock band bundles for ps2?
me: i think so. let me check, though.
redneck teenagers friends start talking in the background @ this point.
dipshit friends: hang up, man. she says they have it. just hang up.
me: sir, i would advise you to stay on the phone because if you hang up on me you'll never know that we have them for sure. and, if i do have any in stock, i'll be forced to put them in the back and not sell them to anyone until i'm sure that i am not selling them to some young punk. and that could take weeks.
redneck teenager: *laughs* well, ok then. i guess i can wait.
Comment