OK, slightly dramatic title. OK, little back story, my bar is next to a hotel,so we practically share a building with it. There are floors above the bar that are part of the hotel. Because of this, our fire alarms are connected to theirs, so that if there was a fire at the hotel, or at our bar, we could all be aware of it.
So, Sunday lunch shift...
MEEMAW! MEEMAW! MEEMAW!
Oh great, fire alarm is going off. I go and check the system. Fire alarm isn't ours, it is the hotels. Nine times out of ten when this happens, it is because a stupid customer has left the shower on and it has set off everything.
Manager: OK, I'll run to the hotel and find out what's going on.
So, the manager runs to the hotel reception. The staff and I divide up into groups and walk up to the customers.
Me: OK guys! The alarm isn't ours, it belongs to the hotel. Our manager has just gone to find out the situation and will return in a minute. It's probably nothing, but if you feel uncomfortable and want to leave, please do so calmly through these doors.
Customers start to leave...slowly. The manager still isn't back.
Oh great, SC, armed with children comes up to the bar.
SC: What's going on??
Me: We don't know at the moment sir. We are just waiting for the manager to return. It is probably a false alarm, we get them quite often.
SC: How can you not know what is going on??
Me: I don't know what's going on, all I know is that the alarm isn't in the bar, but could be upstairs, and that is if there is a fire in the first place.
SC: Why won't you tell me what's going on?
Me: I don't know what's going on!
SC: You HAVE to tell the customers what is going on! We are in DANGER!
Me: Sir, if there were any danger, I am sure we would be aware of it by now.
SC: Quickly children! It's not safe here! We have to leave!
He grabs them and runs out the door in a very panicky way. This actually alarms other customers and they start grabbing their things and running out the doors!
The manager returns...shaking his head.
Manager: Yup, some idiot left his shower on again! It's a false alarm!
By this point, we have probably lost about a third of our customers. I start walking around the bar.
Me: OK everyone, it was a false alarm, you are perfectly safe. Someone left their shower on in the hotel upstairs!
Luckily, every customer that stayed behind was fine with it. But I am so annoyed at that idiot before. If there had been a real fire, people like him are the ones who make people panic, and people get hurt when that happens.
So, Sunday lunch shift...
MEEMAW! MEEMAW! MEEMAW!
Oh great, fire alarm is going off. I go and check the system. Fire alarm isn't ours, it is the hotels. Nine times out of ten when this happens, it is because a stupid customer has left the shower on and it has set off everything.
Manager: OK, I'll run to the hotel and find out what's going on.
So, the manager runs to the hotel reception. The staff and I divide up into groups and walk up to the customers.
Me: OK guys! The alarm isn't ours, it belongs to the hotel. Our manager has just gone to find out the situation and will return in a minute. It's probably nothing, but if you feel uncomfortable and want to leave, please do so calmly through these doors.
Customers start to leave...slowly. The manager still isn't back.
Oh great, SC, armed with children comes up to the bar.
SC: What's going on??
Me: We don't know at the moment sir. We are just waiting for the manager to return. It is probably a false alarm, we get them quite often.
SC: How can you not know what is going on??
Me: I don't know what's going on, all I know is that the alarm isn't in the bar, but could be upstairs, and that is if there is a fire in the first place.
SC: Why won't you tell me what's going on?
Me: I don't know what's going on!
SC: You HAVE to tell the customers what is going on! We are in DANGER!
Me: Sir, if there were any danger, I am sure we would be aware of it by now.
SC: Quickly children! It's not safe here! We have to leave!
He grabs them and runs out the door in a very panicky way. This actually alarms other customers and they start grabbing their things and running out the doors!
The manager returns...shaking his head.
Manager: Yup, some idiot left his shower on again! It's a false alarm!
By this point, we have probably lost about a third of our customers. I start walking around the bar.
Me: OK everyone, it was a false alarm, you are perfectly safe. Someone left their shower on in the hotel upstairs!
Luckily, every customer that stayed behind was fine with it. But I am so annoyed at that idiot before. If there had been a real fire, people like him are the ones who make people panic, and people get hurt when that happens.
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