It's called a purse...
This was one of my biggest pet peeves when I was a cashier (and a major reason I kept hand sanitizer at the service desk).
Ladies who do not carry purses or wallets and instead keep their cash...in...Their....BRA. Umm...huh? I've also seen women whip out cell phones, ID's, credit cards, keys (ow), anything you can think of...from their bras.
And this is what would get me. Usually, when these ladies would come up to pay for something with their sweaty, stinky cash - it would be $100 bills. Um, really, with that you could buy a wonderful invention called a PURSE to keep your stuff in. If you're not a purse kinda girl, they also have these things called WALLETS that are also helpful in keeping your money and cards handy. And will not make your cashier want to wretch in a garbage can.
The absolute worst was an older woman who said, "Oh, hey, I've got change!" I look down at the pile of icky coins she's setting on my desk and think "why me?"
Layaway
Layaway is an evil, evil service invented by SC's to make retail workers' lives a little more hellish. Here's the thing: the idea of layaway is to pay off something a little at a time. But now we have these things called credit cards that allow you to do the same thing. If you can't get a credit card or don't have good credit, then I would seriously re-evaluate if you NEED that $150 D&B purse with matching $80 Ralph Lauren ensemble.
No you can't but clearance items in layaway. Somebody might actually want to buy that and take it home with them today. No you can't put jewelry on layaway. No you can't put furniture on layaway. Yes, I made these rules specifically to make your life difficult. Please feel free to yell at me. I haven't cried in a good 20 minutes.
When I was the Admin, I had the joyful task of calling people when their layaway was due. Then, if they didn't pick them up, pulling them, scanning the merch for markdowns, and putting it back. "You didn't pick up your layaway on time. No, I will not go and find everything that was in your layaway. Sorry, that got marked down, so you may actually have to take that to a register and BUY it. We try to encourage that behavior in this store."
(One woman had approximately 80 items on layaway. She would come in once a month to add a few things and take more off, each time pay the $5 fee. It was all baby merchandise. She was pregnant, and had picked out all the baby stuff she wanted. If she got it as a gift, she took it off the layaway. This went on for 4 months until she finally had the brat. In the end, she got a handful of the stuff, and the rest went back on the floor, by now deeply discounted.)
Service Desk Miscellaneous
- We don't price match. I'm sorry the comforter you bought 2 weeks ago is now on sale. No, I will not let you return it, mark it down, then sell it to you. Because as much as I hate this job, I need it and the meager paycheck that goes with it. Please curse at me loudly, say you'll go to the next closest store, and slam the door. Thanks.
- SC: This shirt has some dirt on it, I want this marked down.
Me: If it won't come out after a washing, we'll let you return it. Sorry, that's our policy. (We had a LOT of people deliberately damage clothing to get it marked down.)
SC: This is black. *scoff* You DON'T WASH BLACK!!!
Me:
(Febreeze only goes so far...)
- SC: Hi, yes, I have 5 different returns from 5 years ago. But I have the receipts and the original bags. Could you spend the next 30 minutes sorting this out for me, only to have me yell at you for not going quickly enough and only offering store credit?
We don't iron
I was at a register (not the service desk). Now, I worked at a discount retail store. We offered a lot of name brands, but at a lot less than department stores - mostly because our stock was either last season/year, irregular, or just something the manufacturer had a surplus of. Preppy woman and her daughter come through and buy two Polo (the brand and style) shirts for $15 a piece. It's a weekend, so I'm trying to move quickly. I ring up the merchandise, remove the EAS tags, and go to quickly fold them.
SC: NO! You're folding them wrong! They'll wrinkle! I'LL fold them!
Me: (since when do polos wrinkle??) Um, okay.
SC: *glare* We don't iron at MY house.
*sigh* oh the happy, happy, memories.
This was one of my biggest pet peeves when I was a cashier (and a major reason I kept hand sanitizer at the service desk).
Ladies who do not carry purses or wallets and instead keep their cash...in...Their....BRA. Umm...huh? I've also seen women whip out cell phones, ID's, credit cards, keys (ow), anything you can think of...from their bras.
And this is what would get me. Usually, when these ladies would come up to pay for something with their sweaty, stinky cash - it would be $100 bills. Um, really, with that you could buy a wonderful invention called a PURSE to keep your stuff in. If you're not a purse kinda girl, they also have these things called WALLETS that are also helpful in keeping your money and cards handy. And will not make your cashier want to wretch in a garbage can.
The absolute worst was an older woman who said, "Oh, hey, I've got change!" I look down at the pile of icky coins she's setting on my desk and think "why me?"

Layaway
Layaway is an evil, evil service invented by SC's to make retail workers' lives a little more hellish. Here's the thing: the idea of layaway is to pay off something a little at a time. But now we have these things called credit cards that allow you to do the same thing. If you can't get a credit card or don't have good credit, then I would seriously re-evaluate if you NEED that $150 D&B purse with matching $80 Ralph Lauren ensemble.
No you can't but clearance items in layaway. Somebody might actually want to buy that and take it home with them today. No you can't put jewelry on layaway. No you can't put furniture on layaway. Yes, I made these rules specifically to make your life difficult. Please feel free to yell at me. I haven't cried in a good 20 minutes.
When I was the Admin, I had the joyful task of calling people when their layaway was due. Then, if they didn't pick them up, pulling them, scanning the merch for markdowns, and putting it back. "You didn't pick up your layaway on time. No, I will not go and find everything that was in your layaway. Sorry, that got marked down, so you may actually have to take that to a register and BUY it. We try to encourage that behavior in this store."
(One woman had approximately 80 items on layaway. She would come in once a month to add a few things and take more off, each time pay the $5 fee. It was all baby merchandise. She was pregnant, and had picked out all the baby stuff she wanted. If she got it as a gift, she took it off the layaway. This went on for 4 months until she finally had the brat. In the end, she got a handful of the stuff, and the rest went back on the floor, by now deeply discounted.)
Service Desk Miscellaneous
- We don't price match. I'm sorry the comforter you bought 2 weeks ago is now on sale. No, I will not let you return it, mark it down, then sell it to you. Because as much as I hate this job, I need it and the meager paycheck that goes with it. Please curse at me loudly, say you'll go to the next closest store, and slam the door. Thanks.
- SC: This shirt has some dirt on it, I want this marked down.
Me: If it won't come out after a washing, we'll let you return it. Sorry, that's our policy. (We had a LOT of people deliberately damage clothing to get it marked down.)
SC: This is black. *scoff* You DON'T WASH BLACK!!!
Me:

- SC: Hi, yes, I have 5 different returns from 5 years ago. But I have the receipts and the original bags. Could you spend the next 30 minutes sorting this out for me, only to have me yell at you for not going quickly enough and only offering store credit?
We don't iron
I was at a register (not the service desk). Now, I worked at a discount retail store. We offered a lot of name brands, but at a lot less than department stores - mostly because our stock was either last season/year, irregular, or just something the manufacturer had a surplus of. Preppy woman and her daughter come through and buy two Polo (the brand and style) shirts for $15 a piece. It's a weekend, so I'm trying to move quickly. I ring up the merchandise, remove the EAS tags, and go to quickly fold them.
SC: NO! You're folding them wrong! They'll wrinkle! I'LL fold them!
Me: (since when do polos wrinkle??) Um, okay.
SC: *glare* We don't iron at MY house.
*sigh* oh the happy, happy, memories.
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