SC rang up this morning to talk to my boss. I heard one side of the conversation, got the rest of it later.
SC is the owner of a business that has an account with us (some of his employees used to be SCs of the very rude variety, they've shaped up now. I think somebody gave them a talking too). Anyway, SC's business has two huge trucks and a car, all run on diesel. The trucks fill up on the pumps that can accommodate large trucks (i.e. the ones up the back, away from the canopy) and the car usually fills up on the under-canopy pumps. All diesel pumps are fed from the same tank.
SC claims that water in the diesel has "virtually destroyed" the car's engine. This sounds very odd to us because:
-it's the only complaint of its kind, and we have a dozen regulars who fill up on diesel from those pumps daily (mostly couriers)
-by SC's own admission the trucks were not affected, and all four diesel pumps are fed from the same tank so if there was water in there it would affect all diesel sales, not just ones off one or two pumps
-an independent testing guy comes around and tests for water weekly
It turns out that A Current Affair (one of those alleged news shows that runs stories like "how to lose weight by having vital organs removed" and "Company X is evil because it makes people pay their bills") ran a story titled something like "Are you being ripped off? How your fuel could contain up to 50% water."
So of course the would-be con artists (the same ones who actually believe that if it doesn't scan it's free) are out and complaining about water in the fuel.
SC is the owner of a business that has an account with us (some of his employees used to be SCs of the very rude variety, they've shaped up now. I think somebody gave them a talking too). Anyway, SC's business has two huge trucks and a car, all run on diesel. The trucks fill up on the pumps that can accommodate large trucks (i.e. the ones up the back, away from the canopy) and the car usually fills up on the under-canopy pumps. All diesel pumps are fed from the same tank.
SC claims that water in the diesel has "virtually destroyed" the car's engine. This sounds very odd to us because:
-it's the only complaint of its kind, and we have a dozen regulars who fill up on diesel from those pumps daily (mostly couriers)
-by SC's own admission the trucks were not affected, and all four diesel pumps are fed from the same tank so if there was water in there it would affect all diesel sales, not just ones off one or two pumps
-an independent testing guy comes around and tests for water weekly
It turns out that A Current Affair (one of those alleged news shows that runs stories like "how to lose weight by having vital organs removed" and "Company X is evil because it makes people pay their bills") ran a story titled something like "Are you being ripped off? How your fuel could contain up to 50% water."
So of course the would-be con artists (the same ones who actually believe that if it doesn't scan it's free) are out and complaining about water in the fuel.
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