i'll take that off your hands

[chainedbarista]

but i want a discount.

this gem happened last night, shortly after the first dinner rush.

guy walks in and checks out our meager sandwich selection in the case; selects one and walks to the cashier, where this takes place:

him: 'this is the last sandwich of this type; tell you what, i'm gonna do you a favor and take it off your hands, but i want a discount on it.'

shift: 'we can sell it to you, but at the listed price.'

him: 'no, i want a discount, i KNOW you hold your sandwiches for two days.'

shift: 'no, sir; we get them in every morning and they are discarded that night if not sold.'

him: *imagine a sound like a deflating balloon* 'oh, ok. i guess i'll take it, i also want a vanilla latte, large.'

things proceed, i make the drink, then he asks me this:

him: 'is that a skinny vanillla latte?'

me: *already annoyed with him for his earlier nonsense* 'no, just a regular one, like you'd ordered.'

him: 'oh.'

wtf? if he's trying to run a scam, or trying to get more for less, at least try to be clever about it, rather than try to fake out people who know what's going on.

[BookstoreEscapee]

i also want a vanilla latte, large

A deici?
It's a deici.


Sorry, too many Dunkin Donuts commercials lately...

[MadMike]

That reminds me of this one idiot who came in to buy carpet. He told me how much he wanted, and when I went to unroll it, I found out there was only one foot more on the roll than what he wanted. I was about to cut it, and he told me, "I'll take that last foot too."

That was fine with me, since now I wouldn't have to cut it. I wrote up a price tag and stuck it on, and he said, "What are you doing? I thought you'd give me that last foot for free!"

I told him I couldn't do that, and he said I should do it anyway, since no one is going to buy just one foot of carpet. I told him that while that may or may not be true, it wasn't up to me, and that he'd have to take it up with the manager. After that, he gave up and agreed to pay the full price.

[marasbaras]

I'll do you all a favor and buy things at your stores. Because I'm so nice, sell to me at a discount.

[Kiwi]

I used to have that so much at the craft store

We had a rule, if more than 10 cms was left (4 inches or so) we had to charge for it, if the customer wanted it. The reason for this, was that any excess was used for displays or craft nights.

The remainder was ALWAYS used up by us, it also saved money as we didnt have to write off the ribbon for craft night projects.

People would get SO ANGRY that we would dare cut off that amount..... they would act like we were cheating them

Sorry honey, this is a business, not a charity. If you want product you pay for it!

Especially as some of our trims were over $100 a metre. Im not losing $10 a pop because you counted on cheating me out of extra trim!

[StevieJD]

That reminds me of this one idiot who came in to buy carpet. He told me how much he wanted, and when I went to unroll it, I found out there was only one foot more on the roll than what he wanted. I was about to cut it, and he told me, "I'll take that last foot too."

That was fine with me, since now I wouldn't have to cut it. I wrote up a price tag and stuck it on, and he said, "What are you doing? I thought you'd give me that last foot for free!"

I told him I couldn't do that, and he said I should do it anyway, since no one is going to buy just one foot of carpet. I told him that while that may or may not be true, it wasn't up to me, and that he'd have to take it up with the manager. After that, he gave up and agreed to pay the full price.

Hmmmmm. I got the last segment thrown-in with my only big carpet purchase. True I am a nice guy and didn't ask and didn't assume. There was only a bit more on the roll and they just sent the balance of the roll and said to keep the extra in case I needed to patch a spot.

But what does your store do with the last piece? I can see keeping it for somebody that needs a patch, and maybe the pieces can be made into patch rugs or something. Is there any other reasons to keep the last piece?

[marasbaras]

This reminds me of a story the one of the other members of my golf club told me last month ... he works for a fertilizer manufacturer. They had a huge pile of gypsum that was a waste product from their process.

Another manufacturer wanted to buy it but at a cheap price ... claiming that the gypsum was just waste to the fertilizer folks.

The folks negotiating for the fertilizer company pointed out, quite rightly, that while it may be a waste product for them, it was a required product for the purchaser's process (cement company, I believe) and they weren't going to sell it cheap.

Or, more shortly put: if it has value to you, it has value to me. Pay accordingly.

[Boochan]

I'm over-generous with those sorts of thing I guess.. when we used to sell cable by the meter I'd always give them the last meter free (normally it actually added up because of the under and over cutting we'd do because we didn't measure it terribly well).
I do get the odd SC that will see the last (non-display, all boxed up and brand new) item on the shelf and attempt to try and get a discount just because its the last one or because it has a clearance ticket on it (more then likely already reduced in the first place!).

[jerkface11]

They want a discount on the LAST item in stock? Shouldn't something you can't keep on the shelves be marked UP?

[Sliceanddice]

I told him I couldn't do that, and he said I should do it anyway, since no one is going to buy just one foot of carpet. I told him that while that may or may not be true, it wasn't up to me, and that he'd have to take it up with the manager. After that, he gave up and agreed to pay the full price.

i would buy a foot depending on the color. Because 1 foot can be use to make a patch work carpet or rug

[MadMike]

i would buy a foot depending on the color. Because 1 foot can be use to make a patch work carpet or rug

Yes, and I think someone once might have asked for just a foot to line a shelf. Either way, it wasn't my call to make.

[smileyeagle1021]

I get that all the time, when I'm down to my last few rooms at the hotel the guest is calling and they pull they "would you rather sell it to me at a discount or have it set empty"... my response "niether, I have 3 calls on hold and only 2 rooms left, if you won't take one of them I'm sure they will".

[marasbaras]

Besides, if you were to sell the room at a discount, how could you set it aside and hold it for those last minute VIPs?

[Boochan]

They want a discount on the LAST item in stock? Shouldn't something you can't keep on the shelves be marked UP?

I know, its unbelievable. Very common for popular items though, or stuff that actually comes without packaging (i.e handheld massagers, which we get in promo boxes of 9 for counter top displays), and they bitch even though thats how we get the damn things. They can either get the cheap one or spend a little more and get a deluxe, higher quality one thats in a fancy box. *groan*

[chainedbarista]

sure, masabaras, just for you!

*marks it up 10%, then discounts the item 5%*

here you go, and a discount, just for you!