Only one memorable moment from work today.
A little backstory: A resident called the office and spoke to the manager about his thermostat. She advised him to try to wiggle around the temp selector to see if it would work. I did not know any of this until after the resident called back and I picked up the phone.
Me: Good afternoon, thank you for calling SV apartments, this is TTAZ how can I help you?
Res: I TRIED JIGGLING IT AND IT STILL WON'T WORK!
Me:
I beg your pardon???
Res: Wait a second is this S?
Me: No. I have NO IDEA what you are jiggling, or how you know whether or not it's working. Let me just get S for you, ok?
Later on I told S one of her residents was about a millimeter away from having the cops called on him for an obscene phone call.
She laughed so hard she cried.
A little backstory: A resident called the office and spoke to the manager about his thermostat. She advised him to try to wiggle around the temp selector to see if it would work. I did not know any of this until after the resident called back and I picked up the phone.
Me: Good afternoon, thank you for calling SV apartments, this is TTAZ how can I help you?
Res: I TRIED JIGGLING IT AND IT STILL WON'T WORK!
Me:

Res: Wait a second is this S?
Me: No. I have NO IDEA what you are jiggling, or how you know whether or not it's working. Let me just get S for you, ok?
Later on I told S one of her residents was about a millimeter away from having the cops called on him for an obscene phone call.
She laughed so hard she cried.
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