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I work fast food, at a taco place. It's not the big taco chain, so we get our share of people who see a commercial for Taco Bell and come in to our place assuming that every single taco place has the exact same menu as every other. Mostly, though, we have really mellow customers and it's a pretty chill place to work. Of course, I wouldn't be making a post if every single customer was mellow, I have a few stories.
Note the denomination
A guy came in the drive-thru the other day and handed me a hundred-dollar bill to pay for his order. In the snottiest voice imaginable, he said, "Note the denomination on that bill." Because clearly, fast food workers are all poverty-stricken peons who have never handled a bill larger than a five, I guess?
While getting his change from the drawer, I tried to play it off like he was joking. "Well, normally I just kind of toss back fistfuls of change without glancing at a single bill, but I suppose in this case I'll make an exception."
"Well I didn't mean it to be insulting!" he snapped, and I handed him his change and his food, and spent the rest of the day pondering how someone could insinuate that I'm too stupid to look at bills when I take money and NOT mean it in an insulting way.
Wow, you fooled me
When we take orders, we ask for a name to call out when the order is ready. Most people just give their first name. Some people, generally older people, prefer to give us their last name. Some people, generally groups of younger people, think they're funny. Joke names are generally along the lines of Nacho, Pancho, Jackie Chan, or Finally. That kind of thing. We don't care, we'll call out whatever, although people who give fake names tend to get colder food cause they'll forget what they told us to call.
So the other day, this group of boys came in, and the first one gave me his name, then turned to his friends and said while laughing, "Guys, I told her my name is Cole."
...I still have no idea what is so funny about giving Cole as your fake name.
Sorry, we have no attention span
Anyone who's worked a repetitive customer service job, whether it's scanning groceries or taking food orders, can tell you that people just sort of blend together, particularly when it's busy. That's why we write down names, instead of trying to remember who had a #2 without onion and who had a #3 large sized.
This one happened when I was making food one day. A guy came, had a couple burritos without onions, then came back about 20 minutes later and ordered another burrito.
Well a mintue after his food went out he came storming up yelling at us that it had onions on it and goddammit he told the guy LAST time that he's ALLERGIC to onions and we must be trying to kill him and what is our PROBLEM.
Um...our problem is that we don't generally remember customers' specific orders once the food goes out, so if you're allergic to onions, probably you should say no onions every time you order, just in case the constantly stoned high-schooler taking your order does not remember you.
I tried to placate him by suggesting that maybe the cashier assumed he was taking it to someone else, since he'd already eaten once, but it didn't really work.
Just kind of funny
This guy doesn't suck, actually. He's just this guy who is (at a conservative estimate) 9000 years old. He's pretty hard of hearing and he speaks very softly, but he orders the same thing every time so it doesn't matter. Well, last time he was in he paid with his credit card, and when the manager who had taken the order tried to give it back to him, he argued with her for five minutes that it wasn't his card.
Note the denomination
A guy came in the drive-thru the other day and handed me a hundred-dollar bill to pay for his order. In the snottiest voice imaginable, he said, "Note the denomination on that bill." Because clearly, fast food workers are all poverty-stricken peons who have never handled a bill larger than a five, I guess?
While getting his change from the drawer, I tried to play it off like he was joking. "Well, normally I just kind of toss back fistfuls of change without glancing at a single bill, but I suppose in this case I'll make an exception."
"Well I didn't mean it to be insulting!" he snapped, and I handed him his change and his food, and spent the rest of the day pondering how someone could insinuate that I'm too stupid to look at bills when I take money and NOT mean it in an insulting way.
Wow, you fooled me
When we take orders, we ask for a name to call out when the order is ready. Most people just give their first name. Some people, generally older people, prefer to give us their last name. Some people, generally groups of younger people, think they're funny. Joke names are generally along the lines of Nacho, Pancho, Jackie Chan, or Finally. That kind of thing. We don't care, we'll call out whatever, although people who give fake names tend to get colder food cause they'll forget what they told us to call.
So the other day, this group of boys came in, and the first one gave me his name, then turned to his friends and said while laughing, "Guys, I told her my name is Cole."
...I still have no idea what is so funny about giving Cole as your fake name.
Sorry, we have no attention span
Anyone who's worked a repetitive customer service job, whether it's scanning groceries or taking food orders, can tell you that people just sort of blend together, particularly when it's busy. That's why we write down names, instead of trying to remember who had a #2 without onion and who had a #3 large sized.
This one happened when I was making food one day. A guy came, had a couple burritos without onions, then came back about 20 minutes later and ordered another burrito.
Well a mintue after his food went out he came storming up yelling at us that it had onions on it and goddammit he told the guy LAST time that he's ALLERGIC to onions and we must be trying to kill him and what is our PROBLEM.
Um...our problem is that we don't generally remember customers' specific orders once the food goes out, so if you're allergic to onions, probably you should say no onions every time you order, just in case the constantly stoned high-schooler taking your order does not remember you.
I tried to placate him by suggesting that maybe the cashier assumed he was taking it to someone else, since he'd already eaten once, but it didn't really work.
Just kind of funny
This guy doesn't suck, actually. He's just this guy who is (at a conservative estimate) 9000 years old. He's pretty hard of hearing and he speaks very softly, but he orders the same thing every time so it doesn't matter. Well, last time he was in he paid with his credit card, and when the manager who had taken the order tried to give it back to him, he argued with her for five minutes that it wasn't his card.
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