We once had a couple people in the store who stayed an hour and half past our closing time...and didn't buy a thing.
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SC Protests Our Closing Time
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For as much of a pain it is to get people to stop shopping past close, one of our LP guys is great about getting people who are just hanging around out of the store.
We have our "bistro" area, which is the little snack bar type deal where you can get your 50cent hotdogs. There is ample seating and people seem to like just milling around with no clear purpose.
When the last customer is through the registers he walks over and shouts, "Folks, we are CLOSED and have been for X minutes. I'm going to have to ask you all to leave through this exit so I can lock the doors behind you and our employees can finally go home!"
Now if only he could do that with the people who are still shopping at 10:20pm.
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Quoth Jewels View PostWe once had a couple people in the store who stayed an hour and half past our closing time...and didn't buy a thing.
I mean damn, I'm guessing you all at least have the hours posted somewhere, even you you didn't make announcements.
As much as i hated working for the WM where i worked, our managers didn't hesitate to refuse people entry if they came after closing. One woman came in at 9:40 (we close at 10:00) and waited until 10:20 to buy 1 package of Hawaiian Punch(roughly $2) and she didn't have enough money, she demanded that we stay open while she ran, home to get an dollar and a half. Manager straight out refused. The lady said shed call the home office. Never heard from the H.O. regarding this woman.
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I almost fell at this one woman's feet. She came in about 10 minutes to close & when she couldn't find what she wanted before we closed, she (get this) shrugged and said that she'd have to come back the next day when we re-opened.I'm sorry, the person to whom you were speaking has been replaced by a recording. Please leave your message at the sound of the beep.
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In a couple months my store's hours might change. We may open an hour later than we do now or close an hour earlier.
Or we may see no change at all.
If/when we do change our hours I'm sure that will become a rampaging tornado of suck, with the poor closing/opening employees being the trailer park.Knowledge is power. Power corrupts. Study hard. Be evil.
"I never said I wasn't a horrible person."--Me, almost daily
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Quoth MrSunshineState View PostWhen I worked at the movie theatre, we closed approximately 15 minutes after the last show of the night began. Almost every weekend we had people showing up 45 minutes after the last show banging on the doors and asking if we would sell them tickets.
Quoth paige View PostConfession: I was once asked to leave a mall bookstore because they were closing
Quoth TryNotToBeThatOne View PostI almost fell at this one woman's feet. She came in about 10 minutes to close & when she couldn't find what she wanted before we closed, she (get this) shrugged and said that she'd have to come back the next day when we re-opened.Everything will be ok in the end. If it's not ok, it's not the end.
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Quoth chainedbarista View Postaddressing what mad mike brought up, the evil green apron has a 'ten minute' policy that allows for us to keep serving ten minutes after the official close, which means...they'll keep showing up later and later."Not only do I not know what's going on, I wouldn't know what to do about it if I did."
George Carlin
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Everybody remember "Lost in Space"?
Robot: "Danger Will Robinson, Danger"
Well Robot is what every store needs at closing time announcing over the intercom:
"Closing Time, Danger, Closing Time, Danger"
"Danger, All Associates (employees, minimal wage minons or whatever) must leave the store.
Danger, customers, Danger.
Lots of clanging bells and sirens.
Danger, Store Closing in 5 minutes, Danger.
Danger, employees must clock out immediately, danger.SC Motto "I am more important than you and others and don't you ever forget it"
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