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A complaint?! Against me?!

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  • #1

    A complaint?! Against me?!

    My boss just walked into my office and calmly told me about a complaint that come in; supposedly, I told the customer that I was the manager and couldn't help them with something.

    I told my boss I never tell people that I'm the manager and that I'm not the kind of person who would do that. I go out of my way to help customers!

    He said he would print out the complaint because I started musing that it may be a complaint from the Shoe Witch, he thinks it may be too but never looked. I'll find out either later today or tomorrow when I get back into work. I just had to blow some steam first...

    Never, EVER has anyone complained about me! I'm always the uber helpful one! I'll post again later to let you know what it was about.

    -EQ
    Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

    Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

    Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart
    Tags: None
  • #2
    criminy...i hate people like that! especially when they go out of their way to get the helpful ones.
    Your true character is who you are when no one is looking.
    --Unknown

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    • #3
      .....are you sure they meant you and not me? Because that's something I'd have done.
      Now a member of that alien race called Management.

      Yeah, you see that right. Pink. Harness.

      Comment

      • #4
        Quoth RetailWorkhorse View Post
        .....are you sure they meant you and not me? Because that's something I'd have done.
        Thanks but I doubt I can blame it on you. I'll know more tomorrow. Lets hope it's something merely stupid because I have a great track record of being a good employee!
        Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

        Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

        Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

        Comment

        • #5
          two things, who's the shoe bitch? and don't look at me... i'm not guest relations yet so I couldn't have been the person who handled the complaint (and I think you work a different chain anyway)
          If you wish to find meaning, listen to the music not the song

          Comment

          • #6
            Quoth smileyeagle1021 View Post
            two things, who's the shoe bitch? and don't look at me... i'm not guest relations yet so I couldn't have been the person who handled the complaint (and I think you work a different chain anyway)
            The Beginning

            The Update
            Now a member of that alien race called Management.

            Yeah, you see that right. Pink. Harness.

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            • #7
              Why do SC's lie...don't they realize it interferes with someone's life? No...of course they don't care...

              But if it ever happened to them? Oh hell no!!!!
              When it comes to getting things done, we need fewer architects and more bricklayers. ---Colleen C. Barrett---

              Comment

              • #8
                I used to pose as the manager all the time. They were quite relieved when I did that, they said it saved them the bother of dealing with an SC

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                • #9
                  Quoth customersruinmylife View Post
                  I used to pose as the manager all the time. They were quite relieved when I did that, they said it saved them the bother of dealing with an SC
                  Same here. When things were good at the chinese place I was told to pull the manager card when an EW or belligerent customer started acting up. It was fun. I didn't have to take crap from anyone.
                  Honey and Thorns ~ Handmade Knit and Jewelry

                  Comment

                  • #10
                    Ah, Queenie, I'm sorry you're going through this. At the same time, if it helps any, all of us who deal with other people as part of a job get complained against at some point. Most managers are bright enough to spot a complaint that is mostly BS, and it sounds like your manager realizes that the complaint isn't like you. If he thought it was serious, you would have known it. The worst thing about any job is when you have to defend yourself against an outright falsehood. Keep your chin up, and try not to dwell on it too much.


                    Except here. We all love a good story.
                    The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
                    "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
                    Hoc spatio locantur.

                    Comment

                    • #11
                      Quoth Geek King View Post
                      Except here. We all love a good story.
                      Where would I be without you guys.

                      I got an update from Mrs. M when I came into work this morning. Still no sign of the complaint since she was unable to print it out for me but as soon as I do I'll be sure to tell you guys about it.

                      It would seem that the complaint wasn't about me, but my boss! He just assumed the complaint was about me because it had my name on it; to which Mrs. M told me that the customers were relieved that I was there because it seemed that the manager (my boss) didn't know how to work the computer. They said I was competent and nice to them. She told my boss that the complaint was about him and he still doesn't believe it. Oh well, you know how bosses are.

                      So when my boss comes in and finally prints off the complaint; I get to act the wounded puppy and say he lied to me.
                      Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

                      Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

                      Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

                      Comment

                      • #12
                        Quoth Evil Queen View Post
                        So when my boss comes in and finally prints off the complaint; I get to act the wounded puppy and say he lied to me.
                        Oh.. You should SO play it up beforehand.

                        "I haven't slept for DAYS, trying to think what I've done wrong!! I ALWAYS try and make the customers feel welcome... Just TELL me who I offended and I'll make it right.. I PROMISE!! *whimper *Whimper*"

                        Me, I'd get a few days off out of it.. but I'm a ham..

                        Comment

                        • #13
                          Crazeyal, you have no idea how much he thinks I'm upset over this -- I am, honestly, really upset over it but I'm not going to let it get to me. I've pulled the pissed off card, the upset card and tomorrow (because the coward managed to slink away again without giving me the printout; still insisting there's a complaint and a compliment) I pull the "I'm so stressed and worried sick about it" card.

                          Mwa-hahahahahaha!
                          Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

                          Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

                          Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

                          Comment

                          • #14
                            Sooooo, what happened? Has he ever printed it off &/or admitted what's going on?

                            Edit: Oooh, great show. glad it turned out so well for you
                            Last edited by TryNotToBeThatOne; 04-10-2008, 07:46 PM. Reason: never mind, found the resolution
                            I'm sorry, the person to whom you were speaking has been replaced by a recording. Please leave your message at the sound of the beep.

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                            • #15
                              So your boss doesn't know how to operate the store he's in charge of either...




                              I thought it was just mine.
                              "Sometimes, I doubt your commitment to Sparkle Motion!"

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