I work at a movie rental store lets call it "Movie Mansion". I have only worked there for about a month so I am still learning some of the procedures. Well last week this guy comes in hangs around a bit looking at movies picks four then comes to the counter. So I pull up his account and see that he has four movies out each is a day late. I inform him that I can't rent him anymore movies till he returns the ones he has. The incident goes as follows
SC- "There is nothing you can't do, now rent me the movies."
Me- "Sir, I can't..."
SC- "Yes you can."
Me- "No, Its against..."
SC- "You can do anything you want. What can't you do?"
Me- "I can't..."
SC- "Yes you can, they have done it before."
Me- "Sir, I don't know who "they" are, but I am not going to ring you up till the movies are returned."
He then asks for another employee who then tells him the same thing and gets him to leave.
SC- "There is nothing you can't do, now rent me the movies."
Me- "Sir, I can't..."
SC- "Yes you can."
Me- "No, Its against..."
SC- "You can do anything you want. What can't you do?"
Me- "I can't..."
SC- "Yes you can, they have done it before."
Me- "Sir, I don't know who "they" are, but I am not going to ring you up till the movies are returned."
He then asks for another employee who then tells him the same thing and gets him to leave.
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