These come from my weeks as a temp, taking calls to the concierge desk at a semi-fancy RV resort.
Me: Hello, RVPlace, how can I help you?
SC: Yes, what's the elevation there?
Um...we are beachside. Like everything else in this area of Southern California. Access to the ocean is one of the main attractions of the resort. Elevation is maybe all of 3 feet.
Me: Hello, RVPlace, how can I help you?
SC: What's the water temperature in February?
This call took place in August. How the heck would I know? And again, OCEAN. So, NOT WARM.
Absolute favorite was this one, though--I was fortunately in another spot, and only overheard it, didn't have to be directly involved.
SC: *comes storming in at 7-something, before supervisor arrives* I need to get a card for the laundry machines! I can't believe you would let the card machine in the laundry room run out!
CoWorker: I'm sorry, sometimes the machine does run out on peak weekends (this was Labor Day or something like that). I'm afraid our cards are in the safe, so you'll have to wait for a manager.
SC: WHAT???!? I need a card now! I have 8 loads of laundry to do, my kids will be without clean clothes!!!
By this point, I'm snickering behind my desk (no, the customer couldn't see or hear me), because why the HELL did she wait until she had 8 loads of laundry???? Two or three, sure, but eight??
CW: I'm sorry, but I literally do not have the key to get a card for you. A manager will be here in about 30 minutes.
SC: That's not soon enough!!! I won't have time to do eight loads of laundry then, they won't dry in time, and it's all your fault!
Things continue in this vein for a while.
SC: Ok, I have to leave in an hour, so as soon as those loads are done washing, I want you to move them to the dryer, since this is all your fault!
CW:
I'm sorry ma'am, but we cannot move your laundry. We can't move any of your personal property.
SC: But it's your fault!! I don't have anything clean to wear anyway! I want you to move my laundry to the dryers, and I'll leave my trailer open, so when it's done, you just move it right into the trailer. It's the least you can do!!
CW:
No ma'am, we cannot enter your trailer or move your personal property, it is against all our regulations.
SC goes off yelling and swearing.
Seriously, if we're such scoundrels and thieves, why would she WANT us to go to her trailer??? That one was hilarious, I laughed about it for days! I hope all her stuff got mildew.
Me: Hello, RVPlace, how can I help you?
SC: Yes, what's the elevation there?
Um...we are beachside. Like everything else in this area of Southern California. Access to the ocean is one of the main attractions of the resort. Elevation is maybe all of 3 feet.
Me: Hello, RVPlace, how can I help you?
SC: What's the water temperature in February?
This call took place in August. How the heck would I know? And again, OCEAN. So, NOT WARM.
Absolute favorite was this one, though--I was fortunately in another spot, and only overheard it, didn't have to be directly involved.
SC: *comes storming in at 7-something, before supervisor arrives* I need to get a card for the laundry machines! I can't believe you would let the card machine in the laundry room run out!
CoWorker: I'm sorry, sometimes the machine does run out on peak weekends (this was Labor Day or something like that). I'm afraid our cards are in the safe, so you'll have to wait for a manager.
SC: WHAT???!? I need a card now! I have 8 loads of laundry to do, my kids will be without clean clothes!!!
By this point, I'm snickering behind my desk (no, the customer couldn't see or hear me), because why the HELL did she wait until she had 8 loads of laundry???? Two or three, sure, but eight??
CW: I'm sorry, but I literally do not have the key to get a card for you. A manager will be here in about 30 minutes.
SC: That's not soon enough!!! I won't have time to do eight loads of laundry then, they won't dry in time, and it's all your fault!
Things continue in this vein for a while.
SC: Ok, I have to leave in an hour, so as soon as those loads are done washing, I want you to move them to the dryer, since this is all your fault!
CW:

SC: But it's your fault!! I don't have anything clean to wear anyway! I want you to move my laundry to the dryers, and I'll leave my trailer open, so when it's done, you just move it right into the trailer. It's the least you can do!!
CW:



SC goes off yelling and swearing.
Seriously, if we're such scoundrels and thieves, why would she WANT us to go to her trailer??? That one was hilarious, I laughed about it for days! I hope all her stuff got mildew.

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