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Ugh. Been a while since I've been on here, because I really haven't had much suck and I was dealing with some issues with management, which have all been taken care of and everything is back and happy like.
Anyway, the other day I was stuck on the GM side self checks, minding my own business (read: trying to stay awake) when a reciept is shoved under my nose. It took me a minute to register what was going on as I looked over to the man whose hand was waving this slip of paper in my face. He didn't say a word, and I didn't know what he needed so I sort of looked at the receipt and asked him if I could help him with anything. Suddenly he turned bright red and nearly screamed at me that I had charged him twice for his vacuum.
Um, excuse me, but that's why they are called "self check outs", I don't have one goddamn thing to do with your check out unless you ask me too, or you need approval. Ignoring this accusation I told him I was sorry, but he needed to go to Customer Service to get a refund. He demanded to know why I couldn't fix my mistake, to which I repeated that during the hours customer service was open, he needed to go up there so I could do my job at the selfchecks. He stormed off and muttered "great system you have there" or something. To which I muttered under my breath "not my fault you scanned your vacuum twice."
Who wouldn't notice their bill is 40$ higher than it should be? YOU BOUGHT THREE THINGS TOTAL!!!!
Anyway, to top it off CSM S came over and asked me if I was okay, apparently she just got a complaint that I was being really rude. The cool part is that she was just making sure I wasn't having a bad day or anything because like she said I'm one of the nicest cashiers we have, even on a bad day. Ugh.
Anyway, the other day I was stuck on the GM side self checks, minding my own business (read: trying to stay awake) when a reciept is shoved under my nose. It took me a minute to register what was going on as I looked over to the man whose hand was waving this slip of paper in my face. He didn't say a word, and I didn't know what he needed so I sort of looked at the receipt and asked him if I could help him with anything. Suddenly he turned bright red and nearly screamed at me that I had charged him twice for his vacuum.
Um, excuse me, but that's why they are called "self check outs", I don't have one goddamn thing to do with your check out unless you ask me too, or you need approval. Ignoring this accusation I told him I was sorry, but he needed to go to Customer Service to get a refund. He demanded to know why I couldn't fix my mistake, to which I repeated that during the hours customer service was open, he needed to go up there so I could do my job at the selfchecks. He stormed off and muttered "great system you have there" or something. To which I muttered under my breath "not my fault you scanned your vacuum twice."
Who wouldn't notice their bill is 40$ higher than it should be? YOU BOUGHT THREE THINGS TOTAL!!!!
Anyway, to top it off CSM S came over and asked me if I was okay, apparently she just got a complaint that I was being really rude. The cool part is that she was just making sure I wasn't having a bad day or anything because like she said I'm one of the nicest cashiers we have, even on a bad day. Ugh.
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