You can't pick your own prices!

[customersruinmylife]

A couple of stories from last night. Not written in quite a while, had a bit of personal stuff to deal with argh!

Subject to availability

One of our cooks left very abruptly. This meant that the food order hadn't been completed, so we were running out of things left, right and centre.

A lady came up to the bar. She tried to order some chilli.

Me: I'm really sorry, we've run out of chilli.
SC: What? What? How can you run out of chilli?
Me: We had a problem with our order this week, we've run out of a lot of things.
SC: Fine. I will have this *points to most expensive thing on the menu*
Me: OK.
SC: But you will only charge me for chilli.
Me: I'm afraid I can't do that. Everything on our menu is subject to availability...
SC: I am here for a service and you cannot provide that service! You will give me what I asked for!
Me: I can't do that.
SC: You have already ruined my experience here as it is! The least you could do is make me feel better!
Me: I'm sorry, but if you want that meal you have to pay full price for it.
SC: .....
Me: .....
SC: .....
Me: Take it or leave it.
SC: Fine. I'll pay...but I'm never coming here again!

She was a regular customer. She says that every time she is in.

Why did you order it then?

Lady comes up to the bar.

SC: I'll have a bottle of bud please.

I open it, and present it to her.

Me: That will be £x.xx please.
SC: Oh....
Me: ....
SC: ....I don't feel like paying that much. I might go for something cheaper.
Me:
SC: I'll have half a pint of cider.
Me: OK, but you will have to pay for that bottle as well.
SC: What? Why?
Me: Well you ordered it. It has been opened now, I have to sell it.
SC: But I don't want to pay that much!
Me: Well you can either pay for just the bottle of bud, or a bottle of bud and half a cider.
SC: Fine, I'll take the bud. But I don't want to pay this much!

What....I mean...what??

A co-workers girlfriend and kid came in. Co-worker was working at the time. His girlfriend and kid sat down, had something to eat. At the end of the meal, the kid sat on her knee and the two of them started doing some homework.

This part is just...sick. Now, I'm sure you are all familiar of what has been going on in Austria recently with the dad locking his daughter in the celler and having seven kids with her...

Well, a random customer walks up to co-workers girlfriend and kid, turns to the kid and says....

SC: You'd better be good...otherwise I might lock you in a cellar like that little girl in Austria.

Co-workers girlfriend screamed. She got up and ran up to him, repeating what he had just said. A couple of other customers followed her as well. At this point him and the people he was with were very quickly exiting the building (yes, he was with other people, his wife and another couple, who apparently found what he did hilarious)

Co-worker has a short fuse, and ran after them. Unfortunately they got away. Well, maybe fortunate. I know my co-worker and I know he would have beaten the guy to a pulp.

[IT Grunt]

Well, a random customer walks up to co-workers girlfriend and kid, turns to the kid and says....

SC: You'd better be good...otherwise I might lock you in a cellar like that little girl in Austria.

He's lucky he can run fast, that's all I can say. I wouldn't have blamed your co-worker a bit for leaving pieces of him all over the street, that was just so far over the line, he's in a different time zone.

[crazylegs]

Not so much crossing the line but running over it, arms waving in the air screaming WOOOOHOOOOOO!!!!.

Re your regular who threatens to leave, simplify the process, bar her!

[Legal Eagle]

WTF?

How on earth could anybody think that is an acceptable thing to say to a stranger?

[ebonyknight]

WTF?

How on earth could anybody think that is an acceptable thing to say to a stranger?

He didn't think it was acceptable. He thought it was funny. Some people have a sick sense of humor.

[draftermatt]

SC: Fine. I'll pay...but I'm never coming here again!

She was a regular customer. She says that every time she is in.

Out of curiosity, has anyone ever called her on it? You know "oh please, you say that every time you come in, but here you are again"

[mattm04]

About the first price lady. Don't you understand, the custoemr is ALWAYS right therefore they get what ever they want. If I want to walk in to a major electronics store grab a few Plasma/LCD TV's, DVD's, surround sound systems, walk up to the counter and hand the cashier a $5 for all the stuff it is my right sice the "custoemr is Always Right."

Yes, I;m being sarcastic.

[Becks]

He didn't think it was acceptable. He thought it was funny. Some people have a sick sense of humor.

I have a sick sense of humor, but that wasn't humor. It was disgusting.

He, and the group he was with, need a date with the

[Boozy]

SC: Fine. I'll pay...but I'm never coming here again!

She was a regular customer. She says that every time she is in.

I had a regular like that when I worked at the cafe. It got to the point where we ignored everything she said. In the eyes of our manager, a complaint from her was literally worthless.

Which means that the one or two times we genuinely screwed up and she complained, she got nothing. It doesn't pay to cry wolf.

[greensinestro]

In the second story about the Bud, this SC might want to consider next time asking how much a Bud is before saying, "I'll have a Bud". It can lead to a valid argument on another hand, where the SC could say, "Well, I should have been the one to open it, not the bartender" or "He should have told me the price before popping it open".

[Kogarashi]

If I had been the mom of that kid, I think I can safely say my kid would've been unceremoniously dumped on the seat/floor next to me so i could get up and hurt the guy before he could get away. You don't say that to a child!

[Posture Moll]

It can lead to a valid argument on another hand, where the SC could say, "Well, I should have been the one to open it, not the bartender" or "He should have told me the price before popping it open".

Please, if one's going to be so cheap/broke as to piss and moan about the cost of a single beer, the onus is on them to find out how much it is. Really, how frigging hard is it to ask "How much for a bud?"

[unclejampuff]

Well, a random customer walks up to co-workers girlfriend and kid, turns to the kid and says....

SC: You'd better be good...otherwise I might lock you in a cellar like that little girl in Austria.

That is the most tasteless thing I have ever heard/heard of a customer saying. I've heard some awful things in my life, but that just takes the cake and runs with it. I wish your co-worker had beaten him... who'd convict your co-worker of any wrong-doing, honestly?

[Andara Bledin]

In the second story about the Bud, this SC might want to consider next time asking how much a Bud is before saying, "I'll have a Bud". It can lead to a valid argument on another hand, where the SC could say, "Well, I should have been the one to open it, not the bartender" or "He should have told me the price before popping it open".

I'm not certain, but I think in some places, bars are legally required to open the bottles before they are given to customers.

Either way, it's on the customer to find out the price before placing an order in any sort of establishment that serves food or drink.

^-.-^

[d962831]

He didn't think it was acceptable. He thought it was funny. Some people have a sick sense of humor.

I'll say. Good, God! How could anyone find that funny?! It's freakin SICK! And to say it to a complete stranger? I would've beaten the guy if I had heard that!

as to who would convict him? Likely no one, because what that creep said could very well be taken as a threat of harm and the guy would've been defending his kid.